Wessex Internet Reviews

Name: Wessex Internet
Address: The Estate Office, Ranston, Blandford
Rating: 4.52

4.5 Rating 609 Reviews

89 %

of reviewers recommend Wessex Internet

Company Reviews

Metrics

4.5

Based on 609 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Wessex Internet 5 star review on 21st September 2022

Robin Nagi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Service, Very prompt in handling any slight niggles or issues - would highly recommend”

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Posted 6 years ago

“Excellent service from Wessex. Engineer was very courteous, efficient and competent. Super Wifi Signal.”

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Posted 6 years ago

“Faultless service.”

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Posted 6 years ago

“A significant improvement on BT with speeds that allow streaming in the boondocks.”

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Posted 6 years ago

“Installation experience as not good. I knew I would be out of the country during the planned installation. I delayed my departure for a meeting to plan but representative did not turn up.I left detailed instructions which they declared acceptable. I arranged for our cleaner to be available to let engineering to install. They decided that the planned installation site was unacceptable on grounds that access was restricted but went ahead and installed in an alternative site without any further contact with me. They asked my cleaner to sign off the installation which she did. This deprives me of some function. On my return I complained but was informed that I’d I wanted the media server relocated to a mutually acceptable site that I would have to pay for engineer’s time. They declared that my cleaning lady’s signature was evidence of my acceptance. I submit that the engineer should have aborted the installation rather than proceeding on his own initiative ( I was available by phone ). My cleaning lady is not an authorised signatory on my behalf. They should now correct this at no charge. Not a good start”

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Posted 6 years ago

“Excellent service, great internet and customer care. Defiantly recomend Wessex Internet.”

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Posted 6 years ago

“Always have good response to any of our queries or questions to Wessex.”

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Posted 6 years ago

“Always efficient and Wessex Internet fully understands the internet problems in our rural area. F.K.N.”

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Posted 6 years ago

“It’s a good service. It would be better if it was a bit cheaper!”

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Posted 6 years ago

“Fantastic customer Service and very happy with the speed of broadband.”

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Posted 6 years ago

“The best service from the best rural service provider”

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Posted 6 years ago

“Very happy with the service, Thanks”

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Posted 6 years ago

“We all love Wessex Internet and if there is a problem we can speak to someone who understands, AND lets us know progress reports and we trust them. FANTASTIC”

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Posted 6 years ago

“Most,y good. My only concern is lack of support at weekends.”

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Posted 6 years ago

“Absolutely fabulous”

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Posted 6 years ago

“We are very happy with your service thank you - NO COMPLAINTS at all love from Sophie”

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Posted 6 years ago

“Following a decline in the service to rural areas from BT I was recommended Wessex 2 years ago by a neighbour. I have never been given cause to regret the decision to change to Wessex receiving a reliable internet service ever since.”

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Posted 6 years ago

“Compared with BT / Openreach - Wessex internet is - faster - more efficient - friendlier - more economical - just a better solution to local needs all round”

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Posted 6 years ago

“Efficient. Helpful. Approachable. Of course there are the occasional problems as with any provider, but I have been impressed with response times to sort them out. So much better than any of the big name providers.”

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Posted 6 years ago

“Reliable service, good speed and value for money, serves our requirements perfectly.”

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Posted 6 years ago

Wessex Internet is rated 4.5 based on 609 reviews