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Wessex Internet Reviews

4.5 Rating 609 Reviews
89 %
of reviewers recommend Wessex Internet
4.5
Based on 609 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Wessex Internet Reviews
Wessex Internet 5 star review on 21st September 2022
Robin Nagi
Wessex Internet 5 star review on 21st September 2022
Robin Nagi
Wessex Internet 5 star review on 21st September 2022
Robin Nagi
Anonymous
Anonymous  // 01/01/2019
An excellent service with few (and very short) outages. I am very pleased that I signed up with Wessex Internet. A an aside, teamed up with Vonage makes a first class package.
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Posted 6 years ago
The best broadband ever for me
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Posted 6 years ago
Excellent service!
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Posted 6 years ago
Never give more than 4 stars. I don't think Gibson Fleming rated us any higher when we supplied veterinary services to Hanford!!!
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Posted 6 years ago
We are delighted that you have resolved our years of struggle in the countryside where download speeds from the national provider are around 1.5 - 2 Mbps . We now get up to 40 Mbps which enables us to run our business and live stream movies. We also have a holiday cottage where good internet access is crucial and thanks to you we can now provide that service to our guests.
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Posted 6 years ago
Good speed. Service is frequently down.
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Posted 6 years ago
Very reliable service with almost supernatural speed of fixing things if they do go wrong.
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Posted 6 years ago
Faster and more reliable than our previous suppliers excellent service
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Posted 6 years ago
The only reason I have not given a 5* very good rating is that we get, quite frequent, short link dropouts. Usually for just a few minutes but, obviously, just when one wishes to use the internet.
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Posted 6 years ago
Noticing that the service goes down ( frequently albeit for short periods of time around midnight /the early hours of the morning) Any ideas as to reason?
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Posted 6 years ago
Spot on service! Fast and reliable.
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Posted 6 years ago
First rate as now getting up to 36mbs whereas before was getting only 1.2 mbs and hopeless with Plusnet. I am in a rural area. My only downside is that I at times lose my WiFi connection. Hopefully that can be improved. Otherwise thoroughly recommend. Tim Harding
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Posted 6 years ago
Perfect and helpful service, speed is guaranteed and I’ve honestly never had any slowdown at any time of the day
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Posted 6 years ago
It would be a lot better if we didn’t frequently get ‘buffering’ when viewing from the Internet.
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Posted 6 years ago
Excellent service. Fast and stable (30mbps). Never been a problem so can't comment on the customer service, but I'v every reason to expect it to be excellent too.
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Posted 6 years ago
Reliable service. Prompt and good response when contacted.
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Posted 6 years ago
Excellent customer service and prices. Would recommend
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Posted 6 years ago
well it's early days yet as to how this will go, but as they say, so far so good, I've finally been dragged into the 21st century, ha ha. But one thing I would like to say is a big thank you to the engineer Simon, who did the connection. He really went out of his way to explain the whole process to me and did a fine clean job, thank you Simon. Wessex, if all your people are that helpfull, you on to a winner.
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Posted 6 years ago
Such a pleasing contrast to BT...you can actually speak to those who get things done and when dates need to change, a call from Wessex to explain matters and a visit from an engineer was impressive. Impressed so far.
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Posted 6 years ago
Due to a border dispute we are not yet connected but the work so far has been brilliant. Thank you Bernard Dunk
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Posted 6 years ago
Wessex Internet is rated 4.5 based on 609 reviews