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Wessex Internet Reviews

4.5 Rating 609 Reviews
89 %
of reviewers recommend Wessex Internet
4.5
Based on 609 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Wessex Internet Reviews
Wessex Internet 5 star review on 21st September 2022
Robin Nagi
Wessex Internet 5 star review on 21st September 2022
Robin Nagi
Wessex Internet 5 star review on 21st September 2022
Robin Nagi
Anonymous
Anonymous  // 01/01/2019
very good and quick customer service, especially when my internet went down. Didn't give a 'very good' because my internet connection has being going in and out, but not too drastically. I feel I am in safe hands.....
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Posted 6 years ago
Still early days but so far have been impressed with the overall level of service, is performance and stability, and the responsiveness of the support team.
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Posted 6 years ago
Very good reliable service and great customer service
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Posted 6 years ago
Very good, Lily the saleslady was great, as was Simon the engineer. A bit more expensive than I'd like, but the only company that could provide fibre. Only grumble is that the wireless base station only has three ports...
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Posted 6 years ago
So far, so good! No break up of signal detected at all, bliss!
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Posted 6 years ago
great service
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Posted 6 years ago
Bit disapointed to be honest dont really notice any difference
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Posted 6 years ago
Good, reliable service. A few issues with payment at the start of our contract but soon resolved.
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Posted 6 years ago
Quite outstanding service all the way through the process, from groundwork to installation. Very professional and helpful staff at every level our dealings. Highly recommend Wessex Ian Champness Director, Travelwhere Ltd
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Posted 6 years ago
Fantastic service, efficient and professional and excellent product.
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Posted 6 years ago
Very impressed. No fuss, just got the job done in an efficient and friendly manner. Would definitely reccomend them.
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Posted 6 years ago
After some years getting less than 1 mb/s with BT. I am today receiving 84 mb/s download, and 10.4 mb/s upload, and with the Vonage phone link it is costing no more. I am extremely pleased.
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Posted 6 years ago
Many thanks to Wessex Internet who have brought us into the 21st century with superfast broadband, from the installation and ease of setting up the account it has been seamless , definitely deserve 5 star for service.
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Posted 6 years ago
Really helpful, courteous and hard working team did our cable laying. Brilliant hook up too. Well done and thank you.
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Posted 6 years ago
So far very good. Seemingly reliable and efficient, easy installation, fast braodband/
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Posted 6 years ago
All the staff, I met were pleasant and got on with job in hand
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Posted 6 years ago
2 weeks from order to install - try that with BT!
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Posted 6 years ago
Excellent service from the guy who installed everything. Very polite and very friendly.
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Posted 6 years ago
Pre-installation service was very good. Grace is a credit to you. The big issue is that we are not getting 100mbs - we are averaging 50Mbs and I originally ordered 350Mbs...
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Posted 6 years ago
Absolutely fantastic service! The staff are really helpful and friendly and the service is fast with no buffering when streaming!
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Posted 6 years ago
Wessex Internet is rated 4.5 based on 609 reviews