Wessex Internet Reviews

Name: Wessex Internet
Address: The Estate Office, Ranston, Blandford
Rating: 4.52

4.5 Rating 609 Reviews

89 %

of reviewers recommend Wessex Internet

Company Reviews

Metrics

4.5

Based on 609 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Wessex Internet 5 star review on 21st September 2022

Robin Nagi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very good experience, both with the fibre installation team (involved tunnelling the fibre under trees and driveway) and the speed of the internet once installed. What a breath of fresh air after years of disappointment from BT. Well done, Wessex Internet!”

Helpful Report

Posted 6 years ago

“We were very pleased with the quick and easy application process and your engineer Wayne was extremely helpful and friendly when he did the installation. It's great to finally have good broadband speeds! Many thanks”

Helpful Report

Posted 6 years ago

“Very happy with Wessex internet. If we have had any problems I've not been aware of them.”

Helpful Report

Posted 6 years ago

“Painless install and setup, performs faster than speed purchased”

Helpful Report

Posted 6 years ago

“Fantastic service - from start to finish. Great communication and fabulous staff. None better. Thank you!”

Helpful Report

Posted 6 years ago

“It works. Fast. 😀”

Helpful Report

Posted 6 years ago

“Sometimes if I have the Wi-Fi on for a while it comes up with an explainantion mark on the device.(phone or tablet) So you need to 're connect. Other than that more than happy with the service.”

Helpful Report

Posted 6 years ago

“Excellent service and friendly staff”

Helpful Report

Posted 6 years ago

“Very good service from a proffesional, organised and sensible business. Why can’t all business to business experiences be like this? Well done, keep up the good work.”

Helpful Report

Posted 6 years ago

“Doesn’t stretch very far and cuts out a lot throughout the day”

Helpful Report

Posted 6 years ago

Hi Louise, I am sorry to hear you have been experiencing some intermittent connection issues. I have raised a Fault Ticket with our Technical Support Team. They will take a look into your account and be in touch with you shortly. Kind regards, Wessex Internet

Posted 6 years ago

“excellent speed!”

Helpful Report

Posted 6 years ago

“I would have given you a Very Good, except that intermittently over the past year in Stoke Trister - generally in the evenings which is when we watch films on TV . - we have been getting annoying No Reception breaks which last for a few seconds before self-correcting, and then randomly occurring again. Mainly when watching Poldark or Versailles!!! No discernible outside causes such as wind blowing trees or heavy rain, though maybe that could happen at the Cucklington end which is where our signal is bounced off, or even back on the Stoke Trister hill where the originating mast was set up. I should have contacted you earlier about this.”

Helpful Report

Posted 6 years ago

Hi Timothy, I am sorry to hear you have been experiencing some intermittent connection issues. I have raised a Fault Ticket with our Technical Support Team. They will take a look into your account and be in touch with you shortly. Kind regards, Wessex Internet

Posted 6 years ago

“Excellent service highly recommend this company”

Helpful Report

Posted 6 years ago

“Installed with the minimum of disruption to the garden ! Thank you .....”

Helpful Report

Posted 6 years ago

“Excellent service, friendly people, top notch product. Very pleased.”

Helpful Report

Posted 6 years ago

“We never have any problems ... at all ... ever”

Helpful Report

Posted 6 years ago

“Early days yet.but encouraging.”

Helpful Report

Posted 6 years ago

“Wessex Internet has proven an excellent solution for us in a rural location where BT failed to deliver an acceptable service.”

Helpful Report

Posted 6 years ago

“excellent service a good strong signal in all weathers highly recommended”

Helpful Report

Posted 6 years ago

“Broadband fine but both parties can't speak at the same time on phone conversations.”

Helpful Report

Posted 6 years ago

Hi Adrian, I am sorry to hear you are having problems with your phone line. If you have a Vonage Voice Over Internet Phone it might be something they need to have a look into. In the meantime I will raise a ticket with our Technical Support Team to see if there is anything happening at our end that could be causing the problem. They will be back in touch with you soon. Kind regards,

Posted 6 years ago

Wessex Internet is rated 4.5 based on 609 reviews