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Wessex Internet Reviews

4.5 Rating 609 Reviews
89 %
of reviewers recommend Wessex Internet
4.5
Based on 609 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Wessex Internet Reviews
Wessex Internet 5 star review on 21st September 2022
Robin Nagi
Wessex Internet 5 star review on 21st September 2022
Robin Nagi
Wessex Internet 5 star review on 21st September 2022
Robin Nagi
Anonymous
Anonymous  // 01/01/2019
excellent quality of service and clearly work hard to keep their costs to a minimum
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Posted 5 years ago
An Excellent team Highly recommended Excellent result Thank you all.
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Posted 5 years ago
BB speed is OK but not great. The costs are very high (more than double what we paid for BB supply to our previous property, 1.5 miles away). I guess this is because there are no other providers to this area at the moment. I hope that changes.
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Posted 5 years ago
Really pleased with my internet service from Wessex Internet and with the company in general. They are polite, friendly and efficient. My internet connection works in all weather, including the strong winds and rain we’ve had recently. I wish I’d known about them sooner. Thank you Wessex Internet!
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Posted 5 years ago
We had regular updates on the progress of our order, efficient and tidy installation by very helpful team and we can now have much faster and more stable downloading time, sometimes in seconds as opposed to the constant buffering we had before. We have found help is always on the end of the phone or via email, all very smooth and painless
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Posted 5 years ago
Would recommend good service, always happy to help and assist if an issue should arise.
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Posted 5 years ago
Your team really are exceptional. Those involved with the trenching, cabling and connection were all smiles and helpfulness. They agreed everything in advance when running cabling across our fields to reach neighbouring properties. They arrived on time and did exactly what they said they would, leaving minimal evidence that they had been here. Those in the office were very helpful with a couple of small questions and in the scheduling. Any email was answered virtually immediately. Impossible to single out any one team member as they were all so good. Why does the nation need BT when you could take it all over?
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Posted 5 years ago
internet not as fast as i expected
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Posted 5 years ago
Exceptional service, Extremely polite and professional. Very happy I changed to wessex Internet.
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Posted 5 years ago
Prompt and efficient service thank you.
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Posted 5 years ago
Much improved WiFi system. No other supplier would have been able to provide us with the speeds we are getting. Helpful office staff which made it feel more personal and efficient helpful installation. Really no bad points at all.....
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Posted 5 years ago
Fantastic internet now and no buffering! A great team of people from my first query to the installation— thank you Wessex.
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Posted 5 years ago
Fantastic the fitters was an absolute plessure removed shoes without asking they both were very jolly thank you
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Posted 5 years ago
Quality Services from Outstanding Sellers... Thank you!
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Posted 5 years ago
Very prompt on coming out and setting up. Speeds we're getting are actually better than we were getting on sky when we lived in bournemouth. Very impressed.
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Posted 5 years ago
i don't want to do reviews
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Posted 5 years ago
Only short coming was the difficulty in getting answers to questions from sales. One question I had I got three different answers. Overall though good responsive action leading up to installation. Engineer who carried out installation very good and helpful.
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Posted 5 years ago
Service has been absolutely amazing from the start .. from the gigabit application and implimitation to the install and follow up. BT should be ashamed of their service and they should take a leaf out of Wessexs manual. Five star.
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Posted 5 years ago
Great to be able to have 50meg broadband in the sticks! Thanks Wessex Internet!!
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Posted 5 years ago
Very efficient installation,and always a helpful team to resolve any queries.As I was offered 2.5Mb by mainstream supplier,I am very pleased with up to 50Mb! Highly recommended.
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Posted 6 years ago
Wessex Internet is rated 4.5 based on 609 reviews