Wessex Internet Reviews

Name: Wessex Internet
Address: The Estate Office, Ranston, Blandford
Rating: 4.52

4.5 Rating 609 Reviews

89 %

of reviewers recommend Wessex Internet

Company Reviews

Metrics

4.5

Based on 609 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Wessex Internet 5 star review on 21st September 2022

Robin Nagi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was able to speak to an engineer immediately, who very patiently worked through the issue and we were able to find a quick resolution - had I been with another internet provider I am sure that the problem I had would have taken weeks to resolve and many hours on hold waiting and/or being transferred. So super service from Wessex once again! Its so reassuring to know that help is close by when things don't go quite as they should!”

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Posted 6 years ago

“As promised it is fast. I have had problems with outages during weekends but Wessex narrowed it down to the hub playing up. A new one was sent promptly and it has sorted the problems.”

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Posted 6 years ago

“Great quality broadband where BT failed for years, and excellent customer service. So glad we switched to Wessex Internet!”

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Posted 6 years ago

“Excellent service from cable install to connection and testing to office queries. Thoroughly recommend... and the speed is fantastic!”

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Posted 6 years ago

“Having been using Wessex Internet for just over a year, I continue to be impressed with its reliability, a broadband speed beyond my initial expectation and value for money. The latter has been enhanced by removing two landlines and transferring my number to Vonage, using Wessex Internet instead of the decrepit BT network. I pay a fixed £15 per month for business and private calls. Wessex and Vonage are a great combination.”

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Posted 6 years ago

“Quick, easy & inexpensive service. Nice company to deal with.”

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Posted 6 years ago

“I have been with Wessex Internet for over two years now and have had continuous excellent service with good strength connection. Compared to the many years of very poor internet speeds from several previous Internet Service Providers, causing me consistent annoyance, I feel like I am in internet heaven.”

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Posted 6 years ago

“Great service.”

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Posted 6 years ago

“We couldn’t get a very good reception until we changed to Wessex internet now there’s no looking back. It’s a hit”

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Posted 6 years ago

“Good speed and service”

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Posted 6 years ago

“A great service and the only option as BT is worse than useless.”

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Posted 6 years ago

“Good service very happy”

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Posted 6 years ago

“Fast, reliable service - rarely disrupted; puts BT and all the others to shame.”

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Posted 6 years ago

“Never really have an issue and even if we do, customer service is excellent. Prices never change like other broadband providers always trying to sneak it up. Even when we went over our allowance the extra cost wasn’t extortionate. Thumbs up from us!”

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Posted 6 years ago

“Breakdowns are rectified quickly”

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Posted 6 years ago

“Much better than BT, but not as good as hoped for.”

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Posted 6 years ago

“When you live in the middle of nowhere you need Wessex Internet in your life. Ultra reliable and outstanding service”

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Posted 6 years ago

“Wessex have solved a problem here that no other provider was prepared to consider, namely the provision of high speed broadband to my premises. The customer service is exceptional as I am not held for ages to a call centre somewhere in the world where a prescribed discussion has to take place all of which costs. I am extremely happy with the service, the product and the ease with which the whole process was effected.”

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Posted 6 years ago

“I'm disappointed in the slowness. It takes too long to get access, and is not much faster than when I used Orange.”

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Posted 6 years ago

“Very reliable so far”

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Posted 6 years ago

Wessex Internet is rated 4.5 based on 609 reviews