Wessex Water Reviews

Name: Wessex Water
Address: Wessex Water Claverton Down, Bath, BA2 7WW, Wessex Water Claverton Down, Bath, BA2 7WW, Somerset
Rating: 4.36

4.4 Rating 117 Reviews

84 %

of reviewers recommend Wessex Water

Company Reviews

Metrics

Info

4.4

Based on 117 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

About Wessex Water:

Wessex Water Services Limited, known as Wessex Water, is a water supply and sewerage utility company serving an area of South West England, covering 10,000 square kilometres including Bristol, most of Dorset, Somerset and Wiltshire and parts of Gloucestershire and Hampshire.

Wessex Water supplies 1.3 million people with around 285 million litres of water a day.

Visit Website

Phone:

0345 600 4 600

Email:

webmaster@wessexwater.co.uk

Location:

Wessex Water Claverton Down, Bath, BA2 7WW,
Wessex Water Claverton Down, Bath, BA2 7WW
Somerset
BA2 7WW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy, quick and friendly service”

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Posted 6 years ago

“Very quick & helpful online chat”

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Posted 6 years ago

“Phone call waits as +10 minutes to speak to someone about your e-billing links not working from an iPad. Used online chat, but still link does not work. Please remove me from e-billing as it does not work and email or post my bills. Many thanks”

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Posted 6 years ago

“I spoke to Mark on live chat who was super helpful and resolved all my problems.”

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Posted 6 years ago

“I was told that someone would attend within two hours. I was very happy when Dean Walton arrived within one hour. He saw the situation and as the broken cover was in a pathway as he did not have a replacement on board he went and found a similar cover at another property in the Lane and took a photo of that, then took the cover and placed it in the hole where the broken one came from. This made safe this hole and as the other was next to the wall of a house he placed a cone over this hole and said he will report it and it will be replaced. First class service and a very pleasant chap.”

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Posted 6 years ago

“Lovely chatting with you today and water now back on thank you”

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Posted 6 years ago

“Jade was very helpful with my problem and solved it immediately”

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Posted 6 years ago

“live chat is soo much better than lengthy phone calls and being on hold for ages..”

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Posted 6 years ago

“I spoke with Charlotte this morning on live chat regarding water usage payments,Charlotte was very polite at all times ,questions asked we're relevant to the issues I have .”

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Posted 6 years ago

“Extremely helpful and efficient live chat. Thank you very much.”

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Posted 6 years ago

“It was so easy dealing on live chat and so much faster”

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Posted 6 years ago

“Very Helpful and informative. Friendly, polite. Quick to find information and I didn’t have to wait long to speak to someone”

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Posted 6 years ago

“you have been as nice as helpful Jordan. Thank you”

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Posted 6 years ago

“Web chat assistant told me something that later turned out to be untrue, and which caused me to waste hours barking up the wrong tree.”

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Posted 6 years ago

“My query was quickly and professionally answered, with a positive outcome. Many thanks.”

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Posted 6 years ago

“Very easy to use website, query resolved really quickly, very polite and helpful staff”

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Posted 6 years ago

“Thank you for your quick response to my email.”

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Posted 6 years ago

“Most impressed by the service I got from Wessex Water, from the person who replied to me on twitter and from the young man who turned up the next day to sort the problem out, he was friendly helpful and courteous. Thankyou”

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Posted 6 years ago

“Henry who I spoke to on live chat was very helpful and afficiant.”

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Posted 6 years ago

“Helpful chat online. Answered my question fine.”

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Posted 6 years ago

Wessex Water is rated 4.4 based on 117 reviews