Wessex Water Reviews

Name: Wessex Water
Address: Wessex Water Claverton Down, Bath, BA2 7WW, Wessex Water Claverton Down, Bath, BA2 7WW, Somerset
Rating: 4.36

4.4 Rating 117 Reviews

84 %

of reviewers recommend Wessex Water

Company Reviews

Metrics

Info

4.4

Based on 117 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

About Wessex Water:

Wessex Water Services Limited, known as Wessex Water, is a water supply and sewerage utility company serving an area of South West England, covering 10,000 square kilometres including Bristol, most of Dorset, Somerset and Wiltshire and parts of Gloucestershire and Hampshire.

Wessex Water supplies 1.3 million people with around 285 million litres of water a day.

Visit Website

Phone:

0345 600 4 600

Email:

webmaster@wessexwater.co.uk

Location:

Wessex Water Claverton Down, Bath, BA2 7WW,
Wessex Water Claverton Down, Bath, BA2 7WW
Somerset
BA2 7WW

Write Your review

Tell us how Wessex Water made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I tried using the website to check if a problem was logged in my area or to report a problem. The website is not a useful tool and an overload of useless information, not user friendly, and clearly just to baffle the user. The ONLY effective way is to use the old fashioned phone call - which is GREAT because I got to speak to a friendly helpful person. The incident was logged, and I received 3 phone calls to keep me up to date on repairing a burst water main pipe. A feather in your cap.”

Helpful Report

Posted 6 years ago

“I drink from the tap and happy to know they are always ways prompt when the sewers are blocked”

Helpful Report

Posted 6 years ago

“Very quick and efficient service.”

Helpful Report

Posted 6 years ago

“The lady was brilliant friendly,helpful and efficient her name was Samantha.If i need to i hope i get her again.”

Helpful Report

Posted 6 years ago

“Nice, gave me what I needed.”

Helpful Report

Posted 6 years ago

“Didn’t solve my problem.”

Helpful Report

Posted 6 years ago

“Prompt and accurate response from a lady called Samantha.”

Helpful Report

Posted 6 years ago

“Any time that I have water problems - I get an almost instant response via Twitter !!”

Helpful Report

Posted 6 years ago

“Sorry I was out of hours! I’ll try again.”

Helpful Report

Posted 6 years ago

“moved from a bigger house with 1 less person( 21 year old who is always in the bath) but my bill goes from £26per month to £56 per month. Cannot understand the increase.”

Helpful Report

Posted 6 years ago

“Good to have an online chat to respond to enquiries quickly, easy and without hassle”

Helpful Report

Posted 6 years ago

“Helpful and polite staff who worked in difficult access and weather conditions to fix a pipe in our Garden. Everything replaced as they found it and cleaned up as they left. Thank you again.”

Helpful Report

Posted 6 years ago

“Problem not resolved but most helpful”

Helpful Report

Posted 6 years ago

“Moved from South West water area 2 yrs ago......... What a difference, as I said to Holly your in a different league. AND CHEAPER, but I appreciate SWW have a lot of coastline to cover with blue flag beaches etc. Your staff are definitely your strength.............. Thankyou :-) :-)”

Helpful Report

Posted 6 years ago

“chris was extremely helpful in guiding me through the procedure I was enquiring about.”