Name: Wessex Tubas Ltd
Address: 2 Viscount Court, South Way, Walworth Business Park, Andover, Hampshire
Rating: 3.96

“The delivery was on time and the instrument was packed properly. The service was really great, because I made a mistake regarding the invoice, but the Wessex-team helped me fixing the problem. Thank you!”

Helpful Report

Posted 4 years ago

“First of all packaging was correct, their were no damages, so I could start unpacking. First look, nice instrument, it seems well fabricated. It has as good wheigt balance, and it is not to heavy (for a bass). But that's about all what I can tell positive at the moment: - slide: their is no way that the slide was cleaned up, after coming form the shop. I don't know who signed the inspection sheet, but this person never had a trombone in his hand. The slide was nearly moving, their was such resistence that I looked up the slidelock twice. It was open. So after carefully dissambling the slide I cleaned up the outer tubes. Not very nice, what I found their. The towel i used to clean was sorting black, two three times. So what to do. I got your bottle of oil, took it, and applied as much as possible. Got better, but I had to redo it several times, before i had no black slime dripping on my carpet ... So now it moves freely, but just by using slide-o-mix. BUT, I hate to say, it scratches in all positions, and I am not confident, if this will ever pass. - the tube to place the mouthpiece (I don't know the exact english term - Mundrohr) is a joke. No mouthpiece of mine fits without shaking and wiggling. First I used your mouthpiece. I don't blame it, its cheape. Three others, D. Wick, J. Klier, Prof. Daum all of them let pass air by the side. (They all are of the correct size, I have small, medium and large bore instruments ...). Their I think, is no way, that it will get better. Unfortunately, this effects the sound in a severe way. Beside this, it could be a good instrument. Tone is nice, a bit hard, but this depends the mouthpiece. I looked for a little more "aggresive" sound. My Medium Bore Amati-Bass plays with a quite softer tone, but doesn't get high with the ease and precision of yours. The low notes are not this broad and wide as I hoped. I have one old Yamaha Bass (time to replace it) that gets a larger sound. I know, i bought a cheap bass trombone. So it is difficult to juge and compare with other high price instruments. But it is not just in comparison with some high end stuff. I own several chinies instruments (650 Euro compensated Euphonium, silver; 150 Euro Alto Trombone; 1200 Euro Ophikleide) and never was disappointed like with your trombone. But by reading all your descriptions I thought, paying a little bit more would just getting out of the risk of gambling money ...”

Helpful Report

Posted 4 years ago

“Great support.”

Helpful Report

Posted 4 years ago

“This is not a lesson about not buying chinese brass instruments. Not at all, I own serveral, honestly much cheaper than that what got from Wessex. But I was never disappointed like this one. On the one hand you have a shiny website, brilliant phots, promises about quality and a severe controll of what is leaving their place. And than I got a trombone, with a slide stuck, because it was never cleaned up after sorting the shop. No mouthpiece would fit without letting pass air beside. Valves, I don't know where they met the huile, but they were noisy. Did I say, that the slide was scratchy. I sent the instrument back, went fine. And then these guy refund 627 USD out of 995 USD. Yeah, that was expensive for a horrible experience, and having spent some hours in trying to get the best out of a crappy brass instrument. Sorry, I know you are tuba guys, and trombones are not really your buisness. But this is no excuse.”

Helpful Report

Posted 4 years ago

“Beautiful horn and great sound! Intonation is a little difficult to get a hold on though.”

Helpful Report

Posted 4 years ago

“Very pleased with the quality and price of the instrument,a triple horn, and the service in these very difficult times. Paxmans beware!”

Helpful Report

Posted 4 years ago

“amazing prices, and so far stunning quality. Looking forward to ordering more.”

Helpful Report

Posted 4 years ago

“The tuba arrived in good condition due to being careful ly packed. The overall craftsmanship of the tuba is impressive. The valve action is smooth and lightning fast. I am having a hard time trying to hold the tuba comfortably while getting the mouthpiece in the proper position. I have been trying to tune the various notes to proper pitch with a tuner and I’m having difficulty getting it setup. I realize that because of all the sharp bends to make it small it will sacrifice clarity somewhat but I’m trying to practice with it alot as to help the sound. One other thing is that the bottom tuning slide needs to be pulled out below the bottom of the tuba to be in closer tune and constantly is pushed up while you are playing. I could use some advice to remedy these issues because I really like the tuba and being able to more comfortably play it and in tune would really help. Thanks”

Helpful Report

Posted 4 years ago

“The tuba arrived in good condition due to being careful ly packed. The overall craftsmanship of the tuba is impressive. The valve action is smooth and lightning fast. I am having a hard time trying to hold the tuba comfortably while getting the mouthpiece in the proper position. I have been trying to tune the various notes to proper pitch with a tuner and I’m having difficulty getting it setup. I realize that because of all the sharp bends to make it small it will sacrifice clarity somewhat but I’m trying to practice with it alot as to help the sound. One other thing is that the bottom tuning slide needs to be pulled out below the bottom of the tuba to be in closer tune and constantly is pushed up while you are playing. I could use some advice to remedy these issues because I really like the tuba and being able to more comfortably play it and in tune would really help. Thanks”

Helpful Report

Posted 4 years ago

“Our grandson has just started university, majoring in music. This Wessex euphonium was recommended by his professor because he said that Wessex produced high quality instruments at reasonable prices. Our grandson will use this 4-valve instrument that he requires for university to replace his current 3-valve Yamaha one that he had for high school. Your delivery time was faster than we could have expected. Thank you very much.”

Helpful Report

Posted 4 years ago

“I am a 78 year old tuba player with 3 back operations and holding my small B flat tuba is a challenge. I tried a custom made tuba seat cushion but the knob on the bottom of the tuba eroded the covering. I tried a tri-pod stand from Germany but the legs kept collapsing . My deluxe Wessex stand does not collapse and I like it. I wish the base were lighter to carry but nevertheless I do like my new stand. And much to my surprise, my tone has approved! Jim Strosberg Schenectady NY”

Helpful Report

Posted 4 years ago

“I had a totally positive esperience with Wessex Tubas. I had been desiring the Prokofiev BBb tuba for several years, and finally I have taken courage. The staff has been very supportive in helping me with the bank transfer payment and reassuring me that everything was correct. I am very satisfied, and this is the tuba of my dreams with a huge tone and a deep presence!”

Helpful Report

Posted 4 years ago

“Wessex tubas is a superb company to do business with. Excellent customer service and quality products are just scratching the surface on what they are doing for the music community.”

Wessex Tubas Ltd Reviews