We Buy Used Motorhomes Reviews

Name: We Buy Used Motorhomes
Address: We Buy Used Motorhomes, The Old Manor, Main Street,, Leire, Leicestershire
Rating: 4.96

5.0 Rating 400 Reviews

100 %

of reviewers recommend We Buy Used Motorhomes

Company Reviews

Metrics

Info

5.0

Based on 400 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About We Buy Used Motorhomes:

We are the UK Number 1 used motorhome buying service, providing an unrivaled level of customer service. So if you want to sell your motorhome for a great cash offer with instant payment, that's fast and hassle free, you can with We Buy Used Motorhomes.

Visit Website

Phone:

0800 6444 243

Email:

enquiry@wbtcgroup.com

Location:

We Buy Used Motorhomes,
The Old Manor, Main Street,,
Leire
Leicestershire
LE17 5HF

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We Buy Used Motorhomes 5 star review on 28th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reasonable price offered, agreed a delay in the sale to permit me to take my grandchildren on a pre arranged trip. Chap arrived on time to appraise, full agreed price met and in my account in 5 minutes. Quick and pleasant .”

Helpful Report

(Aberdeenshire) - Posted 3 years ago

Dear Mr. Brown, Thank you for your kind words and a great 5 Star Review, We very much appreciate it, Wishing you all the very best James Rock, Managing Director

Posted 3 years ago

“Very pleased with service easy to deal with James very helpful and friendly. Everything went smoothly and quickly and would recommend”

Helpful Report

(Invernessshire) - Posted 3 years ago

Dear Mr. Lamond, Thank you for the great 5 star review and very kind words, its very much appreciated. Wishing you all the very best James Rock - Managing Director

Posted 3 years ago

“From start to finish this was an easy and stress free process. We agreed a price on Friday and on the Monday an engineer and driver came to inspect our motorhome. No faults found, they contacted James who then transferred the agreed price direct to my bank. I would recommend WBUM for a fast, fair and efficient way of selling a motorhome.”

Helpful Report

(NORFOLK) - Posted 3 years ago

Mr. Starkie, Thank you for your 5 Star Review and your very kind words, it is very much appreciated. Thank you for choosing WBUM ! and for recommending us, wishing you all the very best James Rock - Managing Director

Posted 3 years ago

“Gave us fair price and good service until inspection when said it was needing four grand plus to fix. They then lowered our valuation and then it was on web within three days for huge difference. Don’t get conned with polite manner 😡”

Helpful Report

Posted 3 years ago

Dear Mr & Mrs Mcphail, I am sorry you feel as though you’ve been let down by We Buy Used Motorhomes.com. I can promise, you have not. When we came to inspect the vehicle last Tuesday (6th July 2021), our engineer rang me to explain he had left your premises, as the motorhome had damp issues and would probably cost in excess of £4,000 to rectify. He thought given the fact parts are proving difficult to come by, due to the current pandemic, it was probably best to decline the purchase of the motorhome. I subsequently called you to apologise for not being able to proceed with the sale, however we decided to agree a £3000 reduction and my engineer would return to collect the motorhome. Having now got the vehicle back to base and in our workshop, it turns out the damp issues are more severe than originally anticipated, please see attached photos. We estimate the repair bill to be more like £5,000 - £6,000. With regards to seeing the vehicle being advertised, and for substantially more than we paid. Please let me explain. It is standard practise within the industry to advertise any new vehicles immediately, however, any potential customers must be made aware the vehicle isn’t available for viewing until any works are completed. This could be months away!! The figure you see the motorhome being advertised for has allowed for £5,000 - £6,000 anticipated repairs plus our margin, which is in-line with 98% of dealers throughout the uk. I hope this gives you some comfort and apologise whole heartedly if it appeared we had been insensitive. Please feel free to contact me anytime, and you are more than welcome to come to our workshop to inspect the works being carried out. Kind regards James Rock (Managing Director)

Posted 3 years ago

“Friendly, First Class Communicator, Brilliant Service, Fair Evaluation. No hidden agenda.”

Helpful Report

(Anglesea) - Posted 3 years ago

Dear Mr. Barrett, Thank you for your kind words and a great 5 Star Review ! We very much appreciate it. Wishing you all the very best James Rock - Managing Director

Posted 3 years ago

“Tom and Andy professional from start to finish. Very fair offer made by James with no pressure and when accepted transferred into my account with no delay.”

Helpful Report

Posted 3 years ago

Dear Mr Scott Thank you for your very kind words and 5 Star Review! We very much appreciate it. We wish you all the very best for the future, James Rock Managing Director

Posted 3 years ago

“very friendly and courteous discussions throughout the process with continuous telephoned updates. Very thorough inspection, and prompt payment.”

Helpful Report

(Southhampton) - Posted 3 years ago

Dear Mr Edwards Thank you for the great 5 Star review and very kind words, it's very much appreciated. Thank you for choosing WBUM! Wishing you all the very best James Rock, Managing Director

Posted 3 years ago

“Really nice people to deal with, especially James. Process explained well and transaction really simple. Vert pleased and would recommend WBUM… thank you.”

Helpful Report

(Worcester) - Posted 3 years ago

Dear Mrs Purser Thank you for your very kind words and a great 5 Star Review! We very much appreciate it. Wishing you all the very best James Rock, Managing Director

Posted 3 years ago

“I have sold them my motorhome and the service I got was excellent. From the first phone call to the actual sale . Price first agreed was paid straight into my bank .I would recommend them . Thanks again for your services”

Helpful Report

(FLEETWOOD) - Posted 3 years ago

Dear Mr O Thank you for taking the time to write WBUM a great honest 5 star review, it's very much appreciated. Glad to have been of assistance. James Rock Managing Director

Posted 3 years ago

“Excellent service from James and team especially Andy who we collected from local train station. He inspected our camper and within a very short time we had agreed a provisional price with James. An adjustment to our original asking price was made owing to a fault found that I was not aware of. The price then assured was very fair and the sale duly completed and money paid immediately in to our account. Would recommend Wbum to any one wanting an efficient, fair and friendly service in selling their motorhome.”

Helpful Report

(Bude) - Posted 3 years ago

Dear Mr Peters Thank you for your very kind words and 5 Star Review! We very much appreciate it. So pleased to hear you found our services helpful, friendly and professional, we love to read these kind of comments. We wish you both all the very best for the future, James Rock Managing Director

Posted 3 years ago

“We needed to sell our beloved motorhome as my husband is now wheelchair bound and we will be having a different type of holiday in future. We made the decision on Sunday and by Tuesday lunchtime it had gone. As soon as the price had been agreed the money appeared in my bank account. The process was made straightforward and hassle free. The men who came to collect it were very helpful, friendly and professional, a good job done, thankyou James and the team.”

Helpful Report

(Shropshire) - Posted 3 years ago

Dear Mrs Braddock Thank you for your very kind words and 5 Star Review! We very much appreciate it. So pleased to hear you found our services helpful, friendly and professional, we love to read these kind of comments. We wish you both all the very best for the future, James Rock Managing Director

Posted 3 years ago

“Excellent service throughout. Turned up on time, very professional check and kept me informed at all times explaining everything very well. The deal was done with no stress whatsoever. Highly recommend selling motorhome through this company.”

Helpful Report

(York) - Posted 3 years ago

Dear Mr Mckinnon Thank you for your kind words and a great 5 star review, we very much appreciate it. Wishing you all the very best, James Rock, Managing Director

Posted 3 years ago

“From initial contact and agreeing a price (that I was happy with) to inspection and collection was all completed in under 24 hours. James and his staff were a pleasure to deal with. If anyone is thinking about selling there motorhome I have no hesitation in recommending We Buy Used Motorhomes.”

Helpful Report

(Darlington) - Posted 3 years ago

Dear Mr Bell Thank you for taking the time to write WBUM a fabulous 5 Star review! We very much appreciate it. Recommendations are most welcome! Thank you, wishing you all the very best James Rock, Managing Director

Posted 3 years ago

“IMPRESSED! we got a good price and they did not push it down when saw as solid van as we said. Happy customers”

Helpful Report

Posted 3 years ago

Dear Mrs Harrison Thank you for your 5 Star Review! Glad to read you were impressed by our services and left you feeling happy Best Wishes James Rock Managing Director

Posted 3 years ago

“From start to finish the process was friendly ,professional and easy. I would definitely recommend this company, many thanks”

Helpful Report

(Worcestershire) - Posted 3 years ago

Dear Mr Groves Thank you for you kind comments and 5 Star Review, we very much appreciate it. Wishing you all the very best for the future, James Rock Managing Director

Posted 3 years ago

“Very professional from start to finish. We were not harassed like some companies. WBUM were on time with our appointment and presented themselves well. We were unfortunately disappointed with the valuation after inspection due to some unknown issues however they were very understanding and helped explain our options well. When a deal was made payment was fast. I would highly recommend WBUM to anyone thinking of selling their motorhome without any hassle.”

Helpful Report

(Bristol) - Posted 3 years ago

Dear Mr Vickery Thank you for taking the time to write WBUM an honest 5 Star Review of our services, we very much appreciate, we wish you all the very best for the future, James Rock Managing Director

Posted 3 years ago

“James the MD of this company was brilliant, patient and offered us a great dealing when selling our motorhome. The staff that came to collect the vehicle were fab. Money was transferred straight into our account with no messing. Thank you for your great service.”

Helpful Report

(South Wales) - Posted 3 years ago

Dear Mrs Harvey Thank you for taking the time to write WBUM a 5 Star Review, we very much appreciate it. Glad to hear everything went smoothly and you felt it was a pleasant experience, we wish you all the very best for the future, James Rock Managing Director

Posted 3 years ago

“Smooth from start to finish. Two really nice guys came to view Agreed price was upheld and a call from James to transfer the agreed sum done in no time. I've never had such an unstressed sale, ever. Cant recommended them enough. You won't be disappointed”

Helpful Report

(Aberdeenshire) - Posted 3 years ago

Dear Mr Holmes Thank you for taking the time to write WBUM a 5 Star Review, we very much appreciate it. Glad to hear everything went smoothly and you felt it was a pleasant experience, we wish you all the very best for the future, James Rock Managing Director

Posted 3 years ago

“A fast, efficient and totally professional service. There was no pressure, just an honest, fair and friendly service. Many thanks James .”

Helpful Report

(Penrith) - Posted 3 years ago

Dear Mr Parkin Thank you for taking the time to write WBUM a 5 Star review, we very much appreciate it. Wishing you all the very best for the future, James Rock Managing Director

Posted 3 years ago

“Pleasant, polite, efficient and reliable; responded very quickly and gave us a fair price although I'm confident they will do well from the deal as our van is one of the best of its kind and was dearly loved!”

Helpful Report

(Northumberland) - Posted 3 years ago

Dear Mrs Young Thank you for taking the time to write WBUM a 5 Star review, we very much appreciate it. Wishing you all the very best for the future, James Rock Managing Director

Posted 3 years ago

We Buy Used Motorhomes is rated 5.0 based on 400 reviews