We Buy Touring Caravans Reviews

Name: We Buy Touring Caravans
Address: We Buy Touring Caravans, The Old Manor, Main Street, Leire, Leicestershire
Rating: 4.91

4.9 Rating 1,061 Reviews

99 %

of reviewers recommend We Buy Touring Caravans

Company Reviews

Metrics

Info

4.9

Based on 1,061 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About We Buy Touring Caravans:

We are the UK Number 1 touring caravan buying service, providing an unrivaled level of customer service. So if you want to sell your caravan for a great cash offer with instant payment, that's fast and hassle free, you can with We Buy Touring Caravans.

Visit Website

Phone:

0800 6444 243

Email:

james@wbtcgroup.com

Location:

We Buy Touring Caravans,
The Old Manor, Main Street,
Leire
Leicestershire
LE17 5HF

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We Buy Touring Caravans 5 star review on 20th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can only say that this company is the best it could possibly be - very professional and extremely efficient. The whole process of selling my caravan to them yesterday went so smoothly, it was difficult to believe. My caravan had a known problem with water ingress. The dealer had quoted a huge sum to have it fixed and refused to purchase it. I am so glad that I saw WBTC's website and contacted them. Despite the problems with my caravan, the whole assessment and buying process went like clockwork and I was given a very good price. John, who assessed my caravan, was professionalism personified and couId not have been nicer. I really cannot recommend this company highly enough.”

Helpful Report

Posted 3 years ago

Dear Dr Strath Thank you for your kind words and 5 Star review, we very much appreciate it. Only too glad to have been able to assist and to elevate any pressure of selling privately, Wishing you all the very best Danny Silver Sales Director

Posted 3 years ago

“All sorted in less than two days. No complaints whatsoever!”

Helpful Report

(West Midlands) - Posted 3 years ago

Dear Mr Bullock Thank you for the 5 Star Review! We don't mess about! Glad to hear everything went smoothly, Best Wishes Danny Silver Sales Manager

Posted 3 years ago

“What an excellent company to do business with. I was sceptical at first but having made several enquiries with a number of different caravan buying companies I decided to put my trust in We Buy touring caravans and it turned out to be the right decision. They were professional and honest from the outset I was very pleased with the price paid for my caravan and as promised the full amount was paid into my bank account following 20 minutes of my caravan being thoroughly checked over. Highly recommended.”

Helpful Report

(Notts) - Posted 3 years ago

Dear Mr Collings Thank you for a great 5 Star honest review, we're glad to have been of service, we very much appreciate your kind words. We wish you all the very best for the future Danny Silver Sales Director

Posted 3 years ago

“Absolutely first class service from Danny, Ben and team. Although Ben found a fault that is causing damp around ( not only our 2 year old van but other same make vans) the front windows of our Elddis avante 574 , due to the fact that the window frame is not attached securely to the van, we were able to renegotiate a mutually agreed new price with Danny. If you understand that your caravan is being priced on a retail value, which is subject to an inspection prior to purchase, then you will have a seamless process from start to finish. Very happy with outcome !”

Helpful Report

Posted 3 years ago

Dear Mrs Philpott Thank you for a great 5 Star honest review, we're glad to have been of service, we very much appreciate your kind words. We wish you all the very best for the future Danny Silver Sales Director

Posted 3 years ago

“I was very pleased with the ease of transfer and sale of my caravan, from the first contact with the representative, to the collection driver's arrival the following week. First class service thank you all!!”

Helpful Report

Posted 3 years ago

Dear Mr Day Thank you for a great 5 Star Review, we very much appreciate it. Glad to hear you found our services First Class. With very best wishes, Danny Silver Sales Director

Posted 3 years ago

“Mr Bruce - Very easy to deal with no pressure to sell and once the price was agreed, inspection carried out and verified the money was then paid direct into my account immediately and was given time to check, then the caravan was taken away. The whole process was very efficient and would recommend anyone to use them”

Helpful Report

Posted 3 years ago

Dear Mr Bruce Thank you for taking the time to write WBTC a 5 Star Review, we very much appreciate it. Glad to hear everything went smoothly and you felt our services to be very efficient and pressure free! Wishing you all the very best for the future, Danny Silver Sales Director

Posted 3 years ago

“Quick and easiest way to sell your caravan, without all the hassle, great service”

Helpful Report

(Devon) - Posted 3 years ago

Dear Mr Wills Thank you for the great review, we genuinely appreciate it. Glad to hear you found our services the quickest, easiest and hassle free! Wishing you all the very best, Danny Silver Sales Director

Posted 3 years ago

“Had to sell our touring caravan due to an illness in the family, and Danny handled everything. Ok I could have got more selling private but a fair price was offered and was hassle free. Thank you team for a job well done.”

Helpful Report

Posted 3 years ago

Dear Mr Nightingale Thank you for taking the time to write WBTC a great 5 Star Review, we very much appreciate your kind words. We wish you all the very best for the future, Danny Silver Sales Director.

Posted 3 years ago

“A very pleasant simple experience with a better price than offered for part ex and they pick it up. Particular thanks to Danny Silver. Paul Chapman”

Helpful Report

(Merseyside) - Posted 3 years ago

Dear Mr Chapman Thank you for taking the time to write WBTC a 5 Star Review, we very much appreciate it. Glad to hear everything went smoothly and you felt it was a pleasant experience, we wish you all the very best for the future, Danny Silver Sales Director

Posted 3 years ago

“Very courteous and efficient”

Helpful Report

(Lancashire) - Posted 3 years ago

Dear Mr Hall Thank you for your 5 Star Review, short and sweet, but to the point! Wishing you all the very best Danny Silver Sales Director

Posted 3 years ago

“it was very easy to deal with We buy touring caravans. The quote offered was confirmed, and documents were virtual. The valuer who attended was pleasant and very thorough, explaining what he was doing. The whole review took about 90 minutes and the process efficient.”

Helpful Report

(Surrey) - Posted 3 years ago

Dear Mrs Taylor Thank you for taking the time to write WBTC a 5 Star Review, we very much appreciate it. Glad to hear everything went smoothly and you felt it was a pleasant and speedy experience, we wish you all the very best for the future, Danny Silver Sales Director

Posted 3 years ago

“From our first contact to completion of sale, staff were prompt to answer queries and all arrangements went to plan with regular telephone updates. Our caravan was inspected and we had no hesitation in agreeing the final sale price, we doubt if we would have got a fairer price had we gone elsewhere. The agreed amount went into our bank account immediately and we were given time to check that all monies had been transferred into our account before our caravan was taken by the driver. The whole process was stress free and we would happily recommend to friends.”

Helpful Report

(Dundee) - Posted 3 years ago

Dear Mr Sprunt Thank you for taking the time to write WBTC a great 5 star review, we so very much appreciate it. Glad to hear you found our services and processes stress free and appreciate your recommendations to friends. Thank you Danny Silver Sales Director

Posted 3 years ago

“Great service from start to finish, Danny is a nice chap to deal with and was straight up about everything all the way through. He explained everything and handled the payment to the finance company, the chap collecting the caravan did not leave until I was satisfied that everything was confirmed as paid, this was very reassuring. Recommended for a hassle free sale.”

Helpful Report

(Devon) - Posted 3 years ago

Dear Mr Garratt Thank you for taking the time to write WBTC a 5 Star Review, we very much appreciate it. Glad to hear everything went smoothly and you felt it was a reassuring and hassle free service, we wish you all the very best for the future, Danny Silver Sales Director

Posted 3 years ago

“James was amazing from start to finish, a pleasure to deal with, took all the stress out of selling the caravan wouldn’t hesitate to use again.”

Helpful Report

(Yorkshire) - Posted 3 years ago

Dear Mrs Watson Thank you for taking the time to write WBTC a 5 Star review, we very much appreciate it. Wishing you all the very best for the future, James Rock, Managing Director

Posted 3 years ago

“Your service was friendly efficent with a very fair offer on valuation Would definitely deal with you again B Midgley”

Helpful Report

Posted 3 years ago

Dear Mr Midgley Thank you for taking the time to write WBTC a 5 Star review, we very much appreciate it. Wishing you all the very best for the future, Danny Silver Sales Director

Posted 3 years ago

“WBTC came up with the best price out of four traders. Danny and Ben were a pleasure to deal with and made the whole process very easy. I would have no hesitation in recommending this company to others.”

Helpful Report

(Surrey) - Posted 3 years ago

Dear Miss Kempton Thank you for taking the time to write WBTC a 5 Star review, we very much appreciate it. We're glad to hear we beat other offers, we pride ourselves on being honest and fair. Wishing you all the very best for the future, Danny Silver Sales Director

Posted 3 years ago

“Great friendly service friendly. Professional service great people to deal with”

Helpful Report

(Staffordshire) - Posted 3 years ago

Dear Mr Astbury Thank you for taking the time to write WBTC a 5 Star review, we very much appreciate it. Wishing you all the very best for the future, Danny Silver Sales Director

Posted 3 years ago

“It was good to deal with a company that seems to make a real point of being polite, pleasant and fair. The two people with whom I spoke were very easy to deal with. The price I was offered and indeed the final amount were fair. So glad I found this company instead of going through the hassle of trying to sell privately, for not a great deal more. The convenience was worth the small difference.”

Helpful Report

(Yorkshire) - Posted 3 years ago

Dear Mrs Harmer WOW thank you for such kind words, we very much appreciate it, we're glad to have been of service. We wish you all the very best for the future, Danny Silver Sales Director

Posted 3 years ago

“Highly recommend this firm. Professional service from start to finish. Danny and Chris provided one of the best customer services I have ever experienced and Chris went over and above for us.”

Helpful Report

(Devon) - Posted 3 years ago

Dear Mrs Skarratts Thank you for the 5 Star Review, we really appreciate it. It's great to read your comments on our customer service, we pride ourselves on our courteous service. Thank you once again, with best wishes Danny Silver Sales Director

Posted 3 years ago

“Paid us £2600 for our caravan and advertised it 2 days later for £6995 in the same condition it left us. We called Danny, he assured us this was to allow for part exchange etc, and that the necessary repairs would be done before the sale was completed.”

Helpful Report

(Yorkshire) - Posted 3 years ago

Dear Client I will honour you wish to remain anonymous, and refer you to you as “Client”. Firstly, thank you for taking the time to write the comments. I felt I had explained the process during our lengthy conversation, but clearly this still is causing you concern. I will agree the caravan was advertised immediately. But with the Caveat, “waiting preparation” which is advised on every enquiry. When the Caravan was checked over, it fell far short of our expectations. And indeed, in need of significant repairs . One of the main cause for concern, was the smoke emitting from the electrical consumer unit. Just to confirm, the caravan will not be sold until the repairs are carried out to a satisfactory retail standard. I can only assume that you thought the figure advertised, would be secured without the works carried out. I’m sure now with reflection, you can see that this would be utterly unachievable. Thank you, Danny Silver, Sales Director

Posted 3 years ago

We Buy Touring Caravans is rated 4.9 based on 1,061 reviews