We Buy Touring Caravans Reviews

Name: We Buy Touring Caravans
Address: We Buy Touring Caravans, The Old Manor, Main Street, Leire, Leicestershire
Rating: 4.91

4.9 Rating 1,083 Reviews

99 %

of reviewers recommend We Buy Touring Caravans

Company Reviews

Metrics

Info

4.9

Based on 1,083 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About We Buy Touring Caravans:

We are the UK Number 1 touring caravan buying service, providing an unrivaled level of customer service. So if you want to sell your caravan for a great cash offer with instant payment, that's fast and hassle free, you can with We Buy Touring Caravans.

Visit Website

Phone:

0800 6444 243

Email:

james@wbtcgroup.com

Location:

We Buy Touring Caravans,
The Old Manor, Main Street,
Leire
Leicestershire
LE17 5HF

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We Buy Touring Caravans 5 star review on 20th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly recommend this firm. Professional service from start to finish. Danny and Chris provided one of the best customer services I have ever experienced and Chris went over and above for us.”

Helpful Report

(Devon) - Posted 3 years ago

Dear Mrs Skarratts Thank you for the 5 Star Review, we really appreciate it. It's great to read your comments on our customer service, we pride ourselves on our courteous service. Thank you once again, with best wishes Danny Silver Sales Director

Posted 3 years ago

“Paid us £2600 for our caravan and advertised it 2 days later for £6995 in the same condition it left us. We called Danny, he assured us this was to allow for part exchange etc, and that the necessary repairs would be done before the sale was completed.”

Helpful Report

(Yorkshire) - Posted 3 years ago

Dear Client I will honour you wish to remain anonymous, and refer you to you as “Client”. Firstly, thank you for taking the time to write the comments. I felt I had explained the process during our lengthy conversation, but clearly this still is causing you concern. I will agree the caravan was advertised immediately. But with the Caveat, “waiting preparation” which is advised on every enquiry. When the Caravan was checked over, it fell far short of our expectations. And indeed, in need of significant repairs . One of the main cause for concern, was the smoke emitting from the electrical consumer unit. Just to confirm, the caravan will not be sold until the repairs are carried out to a satisfactory retail standard. I can only assume that you thought the figure advertised, would be secured without the works carried out. I’m sure now with reflection, you can see that this would be utterly unachievable. Thank you, Danny Silver, Sales Director

Posted 3 years ago

“What a pleasure to deal with , nice and easy collection Dave the man who collect it was polite and very honest.. money for the van was in my bank with in minutes of agreeing the deal , would highly recommend them”

Helpful Report

(Gloucestershire) - Posted 3 years ago

Dear Mr Palmer Thank you for a great 5 Star Review, we very much appreciate it. We work hard to make the process as easy as we can and to alleviate the stresses of selling privately. Wishing you all the very best, Danny Silver Sales Director

Posted 3 years ago

“Excellent service. Good price, much easier than selling privately. Thank you Danny for your help with the transaction and to Darren who inspected and collected the caravan. Fast, friendly, efficient and COVID secure service.”

Helpful Report

(Sommerset) - Posted 3 years ago

Dear Mrs Lowe Thank you for a great 5 Star Review, we very much appreciate it. We work hard to make the process as easy as we can and to alleviate the stresses of selling privately. Wishing you all the very best, Danny Silver Sales Director

Posted 3 years ago

“Fast, reliable and polite. Super efficient and friendly. That is just a few words about Danny who made the first call and maintained the relationship. When the caravan was inspected etc (which was in storage in Wales, and driver arrived at exactly the estimated/agreed time) Danny called me for my bank details and within minutes, the money was in my bank.”

Helpful Report

Posted 3 years ago

Dear Mr Howard WOW - Thank you for your 5 Star Review and kind words, we're so happy to have been of assistance with the purchasing of your caravan and to hear that everything went smoothly. We wish you well for the future, Danny Silver Sales Director

Posted 3 years ago

“A very straight forward transaction. I agreed a price and inspection date and time with Danny. The inspection team arrived at the time they said and carried out an inspection. Danny rang me i provided bank details the money was transferred immediately and the inspection team took the caravan away. What a great service, well done We Buy Touring Caravans.com”

Helpful Report

(Taunton) - Posted 3 years ago

Dear Mr Young WOW - Thank you for your 5 Star Review and kind words, we're so happy to have been of assistance with the purchasing of your caravan and to hear that everything went smoothly. We wish you well for the future, Danny Silver Sales Director

Posted 3 years ago

“Very professional and reliable. You get a fair price without any of the hassle of selling yourself.”

Helpful Report

(Sidmouth) - Posted 3 years ago

Dear Mr Coughlan Thank you for your 5 Star Review, we very much appreciate it. So glad to have assisted and to have taken all the stress away from selling privately. Wishing you all the very best, Danny Silver Sales Director

Posted 3 years ago

“Arrangements carried out in a polite and satisfactory manner”

Helpful Report

Posted 3 years ago

Dear Mr Gourlay Thank you for taking the time to write WBTC a great, to the point 5 Star Review, we very much appreciate it. We wish you all the very best for the future, Danny Silver Sales Director

Posted 3 years ago

“From start to finish very professional and explained the process fully. Unfortunately on the day they cam to collect David found a bit of damp in the front of our van, again he was very professional and explained all he was doing. Danny was informed and after a short negotiation we settled on a price agreeable to both. Very professional service highly recommended. Thank you”

Helpful Report

(West Midlands) - Posted 3 years ago

Dear Mr Beech Thank you for a great honest 5 Star Review! We really appreciate it, we're glad to have been of assistance and to have removed all the stresses of selling privately. Your recommendations are very much appreciated. Best Wishes Danny Silver Sales Director

Posted 3 years ago

“Negotiation for the sale was a honest two way discussion. The price offered was fair reflection of both parties aspirations. Whilst the pickup inspection, on line settlement worked really well”

Helpful Report

(Hampshire) - Posted 3 years ago

Dear Mr Hunter Thank you for taking the time to write WBTC a great and honest 5 Star Review, we very much appreciate it. Glad to hear everything went smoothly. Wishing you all the very best Danny Silver Sales Director

Posted 3 years ago

“Good communication. Fast and prompt service.”

Helpful Report

(Lancashire) - Posted 3 years ago

Dear Mr McKenna Thank you for the 5 Star Review, we really appreciate it, we're glad to have been of service. Wishing you all the very best Danny Silver Sales Director

Posted 3 years ago

“Great communication and follow up. Fantastic service from start to finish. The process was incredibly easy and WBTC make selling a caravan easy at a very fair price. I would highly recommend, Danny, Lewis and the team.”

Helpful Report

Posted 3 years ago

Dear Mr Jeffreys Thank you for taking the time to write WBTC a great 5 Star review, we very much appreciate it. We're glad to hear everything went smoothly and efficiently. Wishing you all the very best Danny Silver Sales Director

Posted 3 years ago

“When I was forced to sell my Adria caravan due to health reasons, I contacted WBTC and they provided a fair, prompt and effective response. I was especially impressed by the honest and sympathetic advice provided by Danny Silver and the well-organised and 'painless' method of collecting the caravan and paying me the agreed purchase price, all which all happened to plan and without any hitches. I can highly recommend their service.”

Helpful Report

Posted 3 years ago

Dear Mr Van Wyk Thank you for a great 5 Star Review! We really appreciate it, we're glad to have been of assistance and to have removed all the stresses of selling privately. Best Wishes Danny Silver Sales Director

Posted 3 years ago

“Smooth transaction. Always easy to get hold of staff on the phone who are consistently professional and polite. Collection of caravan was easy. Trustworthy company.”

Helpful Report

(Hampshire) - Posted 3 years ago

Dear Mr Jackson Thank you for taking the time to write WBTC a great review, we very much appreciate it. We're glad to have been able to assist in the purchase of your caravan and that we put you at ease during the process. All the very best Danny Silver Sales Director

Posted 3 years ago

“Acceptable price ,no haggling,punctual on pickup no problems with sale or payment.”

Helpful Report

(Lincolnshire) - Posted 3 years ago

Dear Mr Hemmingfield Great review!! Thank you! Straight to the point, we very much appreciate your kind words. Wishing you all the very best Danny Silver Sales Director

Posted 3 years ago

“A1 top man.”

Helpful Report

(Kent) - Posted 3 years ago

Dear Mr Hewton Thank you for taking the time to write WBTC a very short but sweet review, we really appreciate it. With best wishes Danny Silver Sales Director

Posted 3 years ago

“Very helpful good service thanks to Danny and Lewis who come to collect caravan”

Helpful Report

(Caerphilly) - Posted 3 years ago

Dear Mr Bennett Thank you for a great 5 Star Review! We really appreciate it, we're glad to have been of assistance. Best Wishes Danny Silver Sales Director

Posted 3 years ago

“From the initial agreement to finalising the deal was quick and easy. Very good service. Thanks”

Helpful Report

Posted 3 years ago

Dear Mr Vernoum Thank you for taking the time to write WBTC a great 5 Star Review, we really appreciate it, glad to have been of assistance, we wish you all the very best for the future, Danny Silver Sales Director

Posted 3 years ago

“Even though the process was protracted due to our caravan being in storage 120 miles from home and the difficulties this posed due to COVID lockdowns. Communication with Danny was easy and honest. On sale day we were met on time, inspection was carried out and a fair price offered. Money was paid into our bank immediately. Overall a very fair and convenient service.”

Helpful Report

(Worcestershire) - Posted 3 years ago

Dear Sirs/Madam Thank you for taking the time to write WBTC an honest review and such kind words, we really do appreciate it. We're glad to have been of service and to have made the process so much more easier and stress free! Wishing you well for the future, Danny Silver Sales Director.

Posted 3 years ago

“Nice and polite and curtious”

Helpful Report

Posted 3 years ago

Dear Mr Palmer Thank you for taking the time to write WBTC a short and sweet review, we very much appreciate it. We wish you well for the future, Danny Silver Sales Director

Posted 3 years ago

We Buy Touring Caravans is rated 4.9 based on 1,083 reviews