Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,194 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,194 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good, efficient service. Would have liked more books to be accepted, but nevertheless I will keep using. Reliable.”

Helpful Report

Posted 5 days ago

“I sold atleast 20 books i opted for home pick up .There was an issue at first with pick up and had to reschedule and payment took a while but I actually got payed so pretty good and decluttered the house so a win win you get sent a postage label which you have to print out however you do have to pack the books in a secure box fit for shipping ( I just reused boxes i had from other deliveries) over i had a okay experience.”

Helpful Report

Posted 1 week ago

“Good service but low prices offered”

Helpful Report

Posted 1 week ago

“We buy books doesn’t mean this cos there’s a hell of lot of books they don’t buy. I won’t be using them again it was a hassle, finding the correct box, it wasn’t quick or easy,”

Helpful Report

Posted 1 month ago

“The Webuybooks app works very well. The disappointment was Evri. They failed to collect my three parcels as requested. It was difficult to contact them and get any sense out of them. I requested a phone call from Evri but didn’t receive them. I then requested an email and received a message telling me that the problem was that the parcels had not left the sender - which was me! So I contacted Webuybooks to change to a drop off at a local Co-op. Evri contacted me a few days later to apologise and rearranged the collection for a future date. I replied asking them to cancel the collection as it was no longer needed, but some unfortunate Evri driver visited my house needlessly on two successive days when I wasn’t there.”

Helpful Report

Posted 1 month ago

“Service working fine but the prices offered are truly ridiculous. They must be making so much money by offering the convenience of “garbage” removal. Don’t get me wrong if that is what you need it is great. Just don’t present it as as a way to make money when we are losing money.”

Helpful Report

Posted 1 month ago

“The app appears to lack consistency at times. Books "wanted" one moment are later not wanted. Also books "not wanted" on ane person's app are then shown as "wanted" on another app. Not a very good experience overall due to inconsistencies.”

Helpful Report

Posted 1 month ago

“We Buy Books pays a good price for non-fiction and comic books, etc. It has never lost a book I've sent unlike other companies. I've never had to email them after the rejection of an item to point out there is an actual ISBN or any of that waste of time stuff dealing with Ziffit involves. However, it routinely provides s such low offers on many non-fiction books and won't except so many titles, that it is impossible for me to trade with them as often as I would like.”

Helpful Report

Posted 2 months ago

“I like the app and the ease to see what is in the basket etc. Prices offered are often pitiful though. More 15ps than anything so I usually sell them with the rival company. Staff are always on hand and polite and helpful when I have ever reached out. Prompt responding as well”

Helpful Report

Posted 3 months ago

“A good way to get rid of books but they pay very little and won’t take most books I offer”

Helpful Report

Posted 4 months ago

“This is the second time that I have sold books though webuybooks and the same probleam as arisen again namely the bad service from there pickup company Evri. You book a pick up date and no body arrived on the date, so you have to book another appointment and hope that they arrive. On the first ocansion i sold books it took three attemps to get them to pick up, on the second two attemps. Prices given for books are also poor.”

Helpful Report

Posted 5 months ago

“Pleased to find a home for some of my childhood books.”

Helpful Report

Posted 5 months ago

“unfortunately it takes a long time to make a package for we buy books as there system prices are very low and the time it takes in comparison to other sites is alot longer and as a business seller time is money i have in the past sent over 1000 parcels but your system seems alot slower and your prices are lower than your biggest competers many thanks”

Helpful Report

Posted 5 months ago

“Process to price and send books worked reasonably well. Much easier when books have a bar code, which many older or niche books do not. Process to send and get paid was very slow. But its free so thats good. Prices were low vs E Bay but much less work required. Also around 70% of my books were not wanted, so I had to deal with those elsewhere.”

Helpful Report

Posted 6 months ago

“Not the best prices in the world offered and don’t want all books. Reasonable service and payment time. Shop around there are lots of these sights available.”

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Posted 6 months ago

“i m constantly reminded that we buy provide the best prices, when it is clear that they dont, average book price is currently 15p, cds abnd dvds 10p i can get more on rival platforms”

Helpful Report

Posted 6 months ago

“I had a frustrating start when Evri, the company who collect the books didn't take my books when specified. It was another week before we buy books arranged another collection. With the unpredictable weather and requests to leave cardboard boxes full of books in a safe place outside for the courier to collect, it made for a very frustrating week. We buy books kept saying I'd hear within 48 hours for another collection time, but it was nearer 72 hours before I heard. Finally it was all resolved and I received my money, but perhaps its time to rethink your courier service, when they know they're picking up 5 boxes and then refuse to take them because they don't have enough room in their small car!”

Helpful Report

Posted 7 months ago

“Very swift and easy setup and service. Was a bit disappointed there weren’t more of my books accepted but I guess that’s due to market demands. However pleased with results and will definitely use again.”

Helpful Report

Posted 7 months ago

“Just used Webuybooks for the first time to assess how effective it was. Process of listing and sending books very labour intensive for what is minimal financial reward. For that reason I won't be using it again. Will just donate books to preferred charity shops instead in the future.”

Helpful Report

Posted 7 months ago

“I found it really frustrating when I sat down with a large pile of books that I wanted to clear - most in near perfect condition, started scanning, then most not wanted. 10p offered for many books and need to get to £5 before the deal is done. I have decided that is is probably much better to donate to charity and they receive the profits.”

Helpful Report

Posted 8 months ago

Webuybooks is rated 4.7 based on 9,194 reviews