Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,152 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,152 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

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“Great way to recycle books!”

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Posted 11 months ago

“The app is very easy to use. Good service.l”

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Posted 11 months ago

“Very easy process, and I was paid quickly too. Would recommend!”

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Posted 11 months ago

“A good service- everything went well and I was paid promptly. I will be using Webuybòks again!”

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Posted 11 months ago

“Easy to use: just scan the baroda and get a fair price for your books. Drop off is swift and payment appears in your account in a few days. Wish I had used this years ago.”

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Posted 11 months ago

“Very easy system to use, fast payment.”

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Posted 11 months ago

“The process is easy, except when you have a book that does not appear when you search. I emailed the company as suggested on the web site, but did not get a reply. Other than that, it was simple and I got paid quickly. Will use them again”

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Posted 11 months ago

“very promt service. The collection driver was very friendly and polite”

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Posted 11 months ago

“Excellent service ,very fast barcode scanning and payment.”

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Posted 11 months ago

“A great service!”

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Posted 11 months ago

“They always refuse the more expensive books, these books are 2nd hand so are not going to be in 100 percent perfect condition. They say they recycle them? Of course”

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Posted 11 months ago

Hello, Thank you for leaving a review. Our Quality Control Team do not have access to the prices offered for the items to ensure these are fairly inspected against our Item Condition Guidelines. We understand that the items are second hand and will have some wear and tear, however, we have a duty to buying customers that these are in a good condition. When an item does not meet our guidelines, the item can be returned or recycled. Best regards, WeBuyBooks

Posted 10 months ago

“very easy process”

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Posted 11 months ago

“Great service thank you.”

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Posted 11 months ago

“Excellent service ... thank you”

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Posted 11 months ago

“Although the process is simple scan n go, I did find the value of the books differed greatly and if I didn’t have 200 books to sell I would have probably made more selling them myself. I loved how quickly the books were collected but the process thereafter was slow. Allow a good 2 weeks. Was I blown away no but was I pleased to create more space in my house absolutely! I had two apps from 2 companies and basically compared the two quotes per book sometimes WeBuyBooks offered more sometimes they didn’t and occasionally neither company wanted some of the books so I still have some for charity.”

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Posted 11 months ago

Hello Adelle, Thank you for your review. We are pleased to hear that you found the selling process straightforward. Acceptance and pricing can vary greatly based on the supply/demand in the market as well as our stock levels at that time. Any items that we were not looking to buy this time may well be accepted in a couple of weeks if the supply/demand and stock levels have changed. We hope to see you trading with us again soon. Best regards, WeBuyBooks

Posted 10 months ago

“Exceptionally easy website to use. No problems at all with the process of sending items. The money comes to you very quickly by various ways. The choice is yours. Would definitely use again.”

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Posted 11 months ago

“It's an easy way to declutter. The collection went smoothly and payment came through on time.”

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Posted 11 months ago

“The app is clear and easy to use. The steps for packaging are simple to follow. The books were collected on time (the driver was friendly) and communication and payment were quick. Will use again.”

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Posted 11 months ago

“Easy to use website and a good way to get rid of unwanted books”

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Posted 11 months ago

“I used WeBuyBooks to sell books from a deceased person's estate, there were 1000s of books. I used two apps to go through them, I found that WeBuyBooks accepted some that were rejected by another app and vice versa so by using both I managed to sell more books. The total that I made was about £66. Packaging was easy, printing off the label was easy - I used 3 boxes instead of the two that were estimated by WeBuyBooks and I had to ring and get another label, this was easy too. I took the boxes to a nearby drop off point, very easy again - I think I could have had them collected too. I received confirmation that the books were being checked within a few days and then payment the next day, all books were accepted. The other app took a few days longer, rejected some of the books and the payment took longer to be received. So I'd recommend WeBuyBooks - easy to use scanner, easy to pack, send and then easy payment process. Great customer service when I needed to phone too.”

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Posted 11 months ago

Webuybooks is rated 4.7 based on 9,152 reviews