Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,190 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,190 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I find WeBuyBooks a very easy process. Sending off is simple particularly as they can be collected from home. Once received the checking of books and payment was very quickly processed. The easiest and best way to sell books.”

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Posted 4 years ago

Hi Josie, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 4 years ago

“Excellent service. A very easy transaction.”

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Posted 4 years ago

Hi, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks

Posted 4 years ago

“Books were rejected that I know were in really good condition. Ziffit would not have done this”

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Posted 4 years ago

Hello, Thank you for leaving a review. I have looked into your offer with us and can see we were happy with all of the items sent to us, all items were paid in full. Please could you check that the review has been left for the correct company? The items arrived with us quickly, were checked quickly and were paid the following working day. We would really appreciate it if you could check this for us, if the review was meant for us, please could you email us at info@webuybooks.co.uk from the email address you have used to set up the account with us? We have your offer ID, but the offer provided shows that the payment was issued in full. Thank you for your cooperation. Kind Regards WeBuyBooks

Posted 4 years ago

“Great service and fast git rid if a load of books no longer required thank you”

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Posted 4 years ago

Hi, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Absolutely brilliant service”

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Posted 4 years ago

Thank you for taking the time out of your day to leave us a review, your feedback is greatly appreciated. It's great to hear that you we pleased with the service provided for you. WeBuyBooks.

Posted 1 year ago

“Good paying record, very good Hermes collection service. Poor response to sending you lists of old books which do not have ISBN codes, no replies received to my emails. there should be a better system. Why do you not accepted Book Club books?”

Helpful Report

Posted 4 years ago

It’s great to hear that WeBuyBooks was able to deliver a service to meet your needs. We are grateful for your feedback, and we hope to see you again soon. WeBuyBooks.

Posted 1 year ago

“Really pleased I could send a mix of books, cds and Wii games in one order. Boxed it up and courier collected the next day then paid by the quoted price with 7 days.”

Helpful Report

Posted 4 years ago

It's great to read that you were pleased with the service provided by WeBuyBooks. Thank you for your feedback and we hope to hear from you again. WeBuyBooks.

Posted 1 year ago

“Have used a number of times. Only had an issue when books weren't received at their end but they paid anyway. This is a hassle free way to sell books and I'd highly recommend.”

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Posted 4 years ago

Hi Sue, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 4 years ago

“App was easy to use, payment was received promptly.”

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Posted 4 years ago

Hi, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“It was so easy to sell my law books !! I have had then sitting there for years not knowing what to do with them. Typed in the code, boxed it up and took it to my nearest pick up point and was paid a few days later. Thank you for making it so easy!”

Helpful Report

Posted 4 years ago

Hi, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon. WeBuyBooks

Posted 4 years ago

“The company are good but their choice of collection and delivery agent (Hermes) is their business weakness. I waited in for a collection for 6 days and in the end had to physically take the boxes to an agent. Not acceptable. Webuyanybooks were unwilling (although able) to chase Hermes when I contacted the (on the numerous occasions that hermes collections failed).”

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Posted 4 years ago

Hello, Thank you for taking the time to leave a review for us. We pride ourselves in what we do and always take onboard any feedback. We are sorry to hear there was an issue with the collection, I can see a member of our customer services team contacted Hermes about this to try and get the issue sorted. Thank you for the positive comments regarding our company, we are happy to hear you think we are a good company, in regards to the comments on Hermes, we have noted this feedback and would like to apologise again for any inconvenience caused by this situation. Kind Regards WeBuyBooks

Posted 4 years ago

“Very easy and efficient.”

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Posted 4 years ago

Hi, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Excellent and easy”

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Posted 4 years ago

Hi Lucy, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“First time I’ve used Webuybooks and it won’t be the last. The process was very simple and the money was paid into my account very quickly - what not to like!”

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Posted 4 years ago

Hi Diane, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 4 years ago

“i was very pleased with the price I got for my Books and DVD's and all sorted out very quickly”

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Posted 4 years ago

Hi Michael, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“What a fantastic way to sell books. The procedure for listing each book could hardly be easier and is followed by an instant quotation (or rejection), so that you know to which of the piles on the floor it should be allocated. Signing in is simple enough then once done packaging instructions are clear. The heavy boxes were even collected from my door. A few days later a cheque dropped through the letterbox. That simple. Wonderful. Thank you. Will do it again.”

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Posted 4 years ago

Hi Andrew, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 4 years ago

“The collection have a lot problem for three days I try to contact with company”

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Posted 4 years ago

“Only accept a very small percentage of books scanned so it really won't help you declutter. Made less than £10 after scanning 100s of books, CDs and DVDs. Obviously very time consuming and not worth the effort. Will be sending the 95% not accepted to a charity shop once they start accepting goods again.”

Helpful Report

Posted 4 years ago

Hello , Thank you for leaving a review. We are really sorry to hear that you were disappointed with the number of items we were accepting. There are a number of factors that affect what we buy, it is mainly due to the demand in the marketplace at the time of selling and the number of copies we already hold. Due to this, what we buy can change on a daily basis, if you are not in a hurry to sell your items, it may be worth checking if we are looking to buy them at a later date. Thanks again for your feedback, we appreciate your comments as we are always looking to improve our service. Kind Regards WeBuyBooks

Posted 4 years ago

“FREE DELIVERY CHARGES,FAIR PRICE FOR BOOKS,QUICK PAYMENT AFTER ASSESSMENT.”

Helpful Report

Posted 4 years ago

Hi, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Great all round”

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Posted 4 years ago

Hi Christine, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

Webuybooks is rated 4.7 based on 9,190 reviews