Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,170 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,170 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was happy with what I sold however I do think that my items were worth more than I was offered. I understand other people may be selling the same thing however I still feel the offers could have been better, also I had some excellent stuff that the company wasn`t buying which was a shame. The company outlook needs to be broadened a little.”

Helpful Report

Posted 2 years ago

Hello Sarah, Thank you for leaving a review. We're sorry to hear the prices offered did not meet your expectations. These are based on various market conditions such as supply/demand and prices when new vs used. These factors fluctuate and therefore different prices can be offered at different times; this is largely beyond our control, sorry. We also consider our current stock levels before we can accept items via our website or app. Although we try to accept as many items as possible, we try not to overstock any particular items and therefore we may be unable to buy certain items at times. Again, this changes quickly and it may be worth checking again soon. Thank you again for your feedback; we hope to see you trading with us again soon. Best regards, WeBuyBooks

Posted 2 years ago

“Very fast and professional, more so than music magpie who still haven't collected my things. Would gladly sell again”

Helpful Report

Posted 2 years ago

Hi Peter, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks.

Posted 2 years ago

“I cannot express how easy this process was! It was fantastic, it was all simple to use the app to scan the books and get the label for the boxes to send off. When I wasn't sure what to do with how to send and receive the labels the online chat service was really helpful and provided great support.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“This is so quick and easy - and a fair price is given quickly - money usually received within 5 working days - wish I used WBB earlier.”

Helpful Report

Posted 2 years ago

Hi Peter, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Easy to use app.”

Helpful Report

Posted 2 years ago

Hello, Thank you for leaving a review. We are glad to hear you find our app is easy to navigate. We hope to see you trading with us again soon. Best regards, WeBuyBooks

Posted 2 years ago

“We are so happy everything went well for us with we but books, everything went smoothly . I would definitely recommend this company.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon. WeBuyBooks

Posted 2 years ago

“ive used we buy books a few times now and highly recommend them great prices,easy postage and quick payment”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“A good service as far as it goes, but the prices offered by WBB are derisory and many excellent books don't even figure on their listings. I am downsizing my personal library of over 3,000 books and have found I get much better prices by wheeling a load to a second-hand bookshop.”

Helpful Report

Posted 2 years ago

Hello Anthony, Thank you for leaving a review. We're glad to hear you are happy with the service provided. We’re sorry to hear some of the items were not accepted at this time and the prices offered were lower than expected. Although we do try to accept as many items as possible, this decision (and the prices offered) is based on the supply and demand on the market and our stock levels at the time. As these factors change quickly, it may be worth checking again soon to see if we can then accept these items. We typically advise that items relating to cookery, crafts, travel, history and education may be more likely to be accepted. Best regards, WeBuyBooks

Posted 2 years ago

“As a returning customer I have found them efficient and easy to use. Am happy to recommend.”

Helpful Report

Posted 3 years ago

Hi Sharon, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Sold books from my student days, was first time I used this service, after reading the reviews I checked all of my books were in excellent condition to prevent any being rejected. I was delighted with the efficiency of the service. Simply packed them up, printed address label and posted off, received a cheque within days for full amount. Could definitely recommend.”

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Posted 3 years ago

Hi Elizabeth, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon. WeBuyBooks

Posted 3 years ago

“The service was excellent and prices given for the books on the whole very good.”

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Posted 3 years ago

Hi Lynne, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Excellent service, sent a label 1st class when I couldn't print it. Used them before, will definitely use them again.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 3 years ago

“Excellent service and very simple to communicate.”

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Posted 3 years ago

Hi there, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon WeBuyBooks.

Posted 3 years ago

“Process easy as lots of collection points. Emails to keep you updated. Money straight into your bank within days of posting the books.”

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Posted 3 years ago

Hi Susan, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon WeBuyBooks.

Posted 3 years ago

“Fantastic speedy service!”

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Posted 3 years ago

Hi Judith, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Easy to sell on web site. Reasonable prices. Quick payment.”

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Posted 3 years ago

Hi Alan, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Excellent at every stage”

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Posted 3 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Easy site to use. Maybe slightly slower on paying than the next day stated but otherwise great service! Recommend!”

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Posted 3 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Fairly seamless way to sell books. Although my consignment was processed fairly quickly, a week on I am still awaiting payment via cheque.”

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Posted 3 years ago

Hi Lorraine, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Just love Webuybooks! Always reliable with great deals during holidays. Super-efficient packing, dropping off and collecting. And they pay promptly and efficiently. What's not to like? Thank you, WBB!”

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Posted 3 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks

Posted 3 years ago

Webuybooks is rated 4.7 based on 9,170 reviews