Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,185 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,185 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with the quick and efficient service,would recommend.”

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Posted 3 years ago

Hi David, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Very trustworthy, reliable and helpful. Had a lit of trouble with the website (I am a bit of a technophobe) but the phone resolved matters simply. Would highly recommend this service”

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Posted 3 years ago

Hi Sue, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon. WeBuyBooks

Posted 3 years ago

“Simply excellent. Obviously it would be nicer to get more, and have more books accepted on the app.... but it is a great, easy to use service!”

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Posted 3 years ago

Hi Jeremy, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Your payment this time was very quick. Last year it was slower.”

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Posted 3 years ago

Hi Lesley, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“It was so easy to sell books to webuybooks without going anywhere which was hassle free. The courier came and picked up the parcel and the money was credited to my account as soon as they received it. It can't be anything easier than that. Thank you!”

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Posted 3 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Easy to use. Hermes never came and I had to drop my books off, so maybe suggest a new courier company but otherwise no quibble over agreed payment etc.”

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Posted 3 years ago

Hi Jill, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Not bad. The process works, albeit quite slowly with the returns delivery (they use Hermes in the UK, so enough said!). The app is a bit flawed and not very user friendly: often scans too quickly and fails, offers either an unhelpful red cross with no explanation, or just says it isn’t interested in that book. Very occasionally a book will be worth more than a few pence and you might be offered between £1 and £3. Only worth three stars until the returns process speeds up, the app is improved AND the prices are more realistic.”

Helpful Report

Posted 3 years ago

Hello, Thank you for leaving a review. We are sorry to hear you have experienced issues with the app, however, we are grateful for your feedback so we can have a look into these issues and improve our service. When disputed items are returned, we aim to send these back via a quick and reliable method, however, there can be times where delivery is delayed due to reasons beyond our control. The red cross that appears when an item is scanned means we are unable to accept that particular item at this time. We operate on a supply and demand basis, so it may be that we have excess copies in our warehouse now or that the items do not appear to be selling on the marketplace to a level where we wish to purchase further copies. The demand and the value of items can change from a day-to-day basis, and it may be worth checking again later, perhaps in a couple of weeks. Thank you again for your feedback, we hope to see you trading with us again soon. Best regards, WeBuyBooks

Posted 3 years ago

“Some books give good prices and others are ridiculous priced. Efficient transportation and pick up.”

Helpful Report

Posted 3 years ago

Hello Zarrin, Thank you for leaving a review. We are glad to hear you were happy with our service. The prices we offer for items can change due to the change in demand in the marketplace, if you are not in a hurry to sell your items in the future, you could keep them aside and keep checking the prices. Thanks again for your feedback. Kind Regards WeBuyBooks

Posted 3 years ago

“Great service, with excellent communication. Will definitely use again.”

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Posted 3 years ago

Hi there, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 3 years ago

“Easy to use App and scanner to scan your books, dvd's and console games can be a little picky at their choice in what they will accept but all in all not at all bad. I got a fairly decent price for what I sent and it is free off charge to send which is great.”

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Posted 3 years ago

Hi William, Thank you for taking the time to leave us a review! We’re happy to hear you had a good experience using our service and hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Hi Venetia, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Fantaastic service. It was simple and well explained. Would definitely do again.”

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Posted 3 years ago

Hi Julie, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 3 years ago

“Really quick & easy to sell my books.”

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Posted 3 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Excellent book buyer pays for books received quickly and has helped in de-cluttering our shelves”

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Posted 3 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Very good company! Super pleased and I really recommend them. Even though Hermes lost my parcel, they still paid for the books without any problem. Will definetely be selling my books to them again.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 3 years ago

“Happy with service.”

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Posted 3 years ago

Hi Hilary, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Prices are quite low. Since the books have to be in a single box for the minimum weight rather than just wrapped up or extra boxes used it only works economically if I reuse a box I already have. If you have to buy a box then it is not worth selling the books.”

Helpful Report

Posted 3 years ago

Hello Philip, Thank you for leaving a review for our company. We buy books based on the demand for them in the marketplace, there are a number of factors that can affect the prices we pay including how many copies are readily available on the market. If you are in no rush to sell your items, it may be worth trying to sell them at a later date as the prices can change. If you have more to sell in the future, it is always worth asking in a local shop if they have any spare boxes, as they usually give them out for free. Thanks again for your feedback. Kind Regards WeBuyBooks

Posted 3 years ago

“Great service, simple instructions. Highly recommend and will definitely use again.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 3 years ago

“Great service. Easy to check what books to send, prices etc. Great guidance on packing and easy post or courier uplift. If your bookshelves need tidying out, this is a great way to do it and make some cash as well.”

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Posted 3 years ago

Hi Kieran, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“This is a quick and very efficient service. You won’t get loads of money for your stuff, but you will declutter with minimum effort and get some reward too.”

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Posted 3 years ago

Hi Eleni, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon WeBuyBooks.

Posted 3 years ago

Webuybooks is rated 4.7 based on 9,185 reviews