Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,150 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,150 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

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“3rd time I have used them. Scanning is simple although it's easy to duplicate items. Parcel is tracked. Emails sent when items checked and then payment confirmed. Bank account credited same day. Fair price paid. All good.”

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Posted 11 months ago

“I've been trading with these people for 3 years now. An easy service to use, and always a fair and prompt payment. No complaints.”

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Posted 11 months ago

“Quick and easy service. Makes declutterring very simple.”

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Posted 11 months ago

“Very easy to use. Wish their algorithm accepted a wider range of books.”

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Posted 11 months ago

“Easy to use , perfect”

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Posted 11 months ago

“Hard work for not much money”

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Posted 11 months ago

Hello Geoff, Thank you for leaving a review. We are sorry to hear this. We aim to be as competitive as possible with pricing, however, this is largely influenced by supply and demand on the market. We aim to make the selling process as straightforward as possible by offering a free collection service and taking away the hassle of selling items individually. Best regards, WeBuyBooks

Posted 10 months ago

“Very good way of disposing of books. On eBay, you never know if they will sell, then there are eBay charges and books are relatively heavy for their size, so postage is usually at least £3. On WBB, they go when you want them to go, with the proceeds unaffacted by postage or commission. On the down side, acceptance or rejection of books seems rather random, even with relatively modern books with ISBN codes. Likewise, the price awarded is also rather unpredictable, down to a few pence.”

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Posted 11 months ago

“Simple and easy to use, great communication and money paid very quickly”

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Posted 11 months ago

“Easy to use service and helpful staff on the phone line! Will use again.”

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Posted 11 months ago

“Very good service but seems to take a long time for books to arrive with you after collection”

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Posted 11 months ago

“I have sold a fair number of items through Webuybooks, and have had a great experience each time. A useful way to make a little extra money.”

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Posted 11 months ago

“Fantastic service! So easy! Love this service!”

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Posted 11 months ago

“Quite easy to use and staff on telephone friendly and helpful. A good experience which I hope to repeat!”

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Posted 11 months ago

“Really easy to use and sell unwanted books to this company. I sold quite a number of "holiday reads" that I had finished with. Didn't gey much for each one, but every little helps and it cleared a space on my shelves for this years holiday books!. Payment to me was processed very quickly and sending the books away was convenient too. I will def use this company again when I have other books to sell.”

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Posted 11 months ago

“Very easy to use, they collect the books, pay the money very quickly, brilliant”

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Posted 11 months ago

“Excellent from start to collection. Courier arrived on time, very professional. Alway kept informed of progress. Money paid into bank swiftly. Will be definitely be using WeBuyBooks again. Thank you”

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Posted 11 months ago

“First time using Webuybooks and was so pleasantly surprised that they took books other competitors refused, very straightforward process and quick. Highly recommend”

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Posted 11 months ago

“I found it very easy to use the Webuybooks app to scan my books in and get instant valuations. The selling process was made easy with printable labels and a courier to collect the parcel from my home. The money was in my account very quickly, with no change to the original valuation given.”

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Posted 11 months ago

“Great way to recycle books!”

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Posted 11 months ago

“The app is very easy to use. Good service.l”

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Posted 11 months ago

Webuybooks is rated 4.7 based on 9,150 reviews