Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,176 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,176 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Webuybooks made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service.”

Helpful Report

Posted 3 years ago

Hi Mary Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 3 years ago

“A very straight forward process. Would recommend.”

Helpful Report

Posted 3 years ago

Hi Avril, Thank you for taking the time to leave us a review! We’re happy to hear you had a good experience using our service and hope to see you again soon. WeBuyBooks

Posted 3 years ago

“I recently sold some books on we buy books website. The procedure was easy and straightforward. I received payment in a few days,no problem. Some of the offers seemed quite poor ,but I wanted rid of the books so accepted them. I have used this website before and will probably use it again. The charity shop was very grateful for the books we buy any books did,nt want..”

Helpful Report

Posted 3 years ago

Hello Neil, Thank you for leaving a review. We're happy to hear you found the process of trading with us straightforward. We’re sorry to hear some of the prices offered were lower than expected. Although we do try to be as competitive as possible, our prices are based on the supply and demand on the market, prices when bought new compared to used, etc. These factors are largely beyond our control, sorry. Your feedback is greatly appreciated. We hope to see you trading with us again soon. Best regards, WeBuyBooks

Posted 3 years ago

“Quick easy transaction books picked up and quick payment”

Helpful Report

Posted 3 years ago

Hi Norma, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again WeBuyBooks.

Posted 3 years ago

“It all worked simple and easy”

Helpful Report

Posted 3 years ago

Hi there, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon WeBuyBooks.

Posted 3 years ago

“Quick and easy. Thank you.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon WeBuyBooks.

Posted 3 years ago

“Fast and easy service”

Helpful Report

Posted 3 years ago

Hi Allyson, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Up until recently I would have given a 5 star rating but their couriers are extremely unreliable.”

Helpful Report

Posted 3 years ago

Hello, Thank you for leaving a review. We apologise for the issues experienced with your collection. The free collection service offered is designed to be a hassle-free way to send your items to us; therefore we are sorry to hear that this has not been the case for you. Should you experience any similar issues with a future trade, please contact our friendly Customer Service team who will gladly assist where possible. Apologies again for any inconvenience caused. Best regards, WeBuyBooks

Posted 3 years ago

“Excellent, efficient and trustworthy. Would recommend and will use again.”

Helpful Report

Posted 3 years ago

Hi Anne, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 3 years ago

“Love the app as it is simple to use. Quite a few books got rejected . Would have been happy if they took them at minimum price. Overall good experience.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon. WeBuyBooks

Posted 3 years ago

“Thank you for accepting some of my books however I did scan lots that were not acceptable unsure why some are in excellent condition, fiction, non fiction, however not suitable to you.”

Helpful Report

Posted 3 years ago

Hello Fran, Thank you for leaving a review. We’re sorry to hear some of the items you scanned were not accepted at this time. Although we do try to buy as many items as possible, our decision is based on the supply and demand on the market and our stock levels. It’s possible that we had excess copies in our warehouse or that the items were not selling on the marketplace to a level where we wished to purchase further copies. This demand can change on a day-to-day basis, and it can be worth rescanning items at a later date if you aren't in a rush to declutter. Thank you again for your feedback; all comments are taken onboard to improve our service. We hope to see you trading with us again soon. Best regards, WeBuyBooks

Posted 3 years ago

“Excellent service, highly recommended.”

Helpful Report

Posted 3 years ago

Hi Jackie, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Good service, valuable opportunity to pass on well-loved books.”

Helpful Report

Posted 3 years ago

Hi David, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Quick, good price offered, simple to use, easy to get paid. A little more help for books without ISBN or older books would help though.”

Helpful Report

Posted 3 years ago

Hi Adam, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon WeBuyBooks.

Posted 3 years ago

“Quick easy process and good rates for the books. Would recommend”

Helpful Report

Posted 3 years ago

Hi Louise, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon WeBuyBooks.

Posted 3 years ago

“Happy with overall service. Got paid the full amount promised. It took a week for the books to get there on carrier and it's only about 15 miles! Lot of my books they didn't want but that's fair enough.”

Helpful Report

Posted 3 years ago

Hi Michael, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Easy to use and do. Would definitely do it again”

Helpful Report

Posted 3 years ago

Hi there, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 3 years ago

“Very good service. Money was in my bank within a few days. Will certainly be using again.”

Helpful Report

Posted 3 years ago

Hi Kim, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 3 years ago

“We buy books was recommended by a friend and I was very happy with my experience of them. It was very easy to scan the barcodes and I was paid very quickly. My only gripe would be the courier they use in my area which has a bad reputation and failed to collect my books on the day agreed.”

Helpful Report

Posted 3 years ago

Hi Anna, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon. WeBuyBooks

Posted 3 years ago

“Knowing nothing about Webuybooks I was a little nervous using them for the first time, especially given a few reviews suggesting they found excuses to not pay the full value of the price quotes they give. But I was pleased with the service and they fully honoured their quote. Payment was a little over a week from receiving my books, which was ok with me. The main hassle was finding appropriate boxes to pack up the books! Some prices offered were so low that I chose not to send those but instead give them to a charity shop, but I thought prices on other items were reasonable. I would use Webuybooks again.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 3 years ago

Webuybooks is rated 4.7 based on 9,176 reviews