Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,176 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,176 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1 Star is too high!! Avoid these crooks at all costs. I asked to get some real pictures of a book as it was a stock photo and they ignored my request for nearly a week but then lowered the price of it by about £4. I went back to check if they have replied but to my dismay they put the price up from £27 to a £100. I have never ever seen any thing like that in all my life. They are either trying to swindle me or have read my request and checked it against other prices then thought ooo we can make more here! Fancy changing your price after someones asked you about it's condition!? That's really bad practice!! It's a companion to another book and you can get both together commonly for between £70-80. I have just read other feedback on EBay left by others and it's row after row of bad experiences.How can you trust anyone when they do that to you! Not a question! I also added the ISBN to see how much they give you for this book... £2 they offer. laughable! Theys till haven't replied to two meessages I've sent them now. Let me guess, because they know what they've done is shady. Stay clear stay very clear. Cowboys!”

Helpful Report

Posted 3 years ago

Hello Adam, Thank you for leaving a review. We’re very sorry to hear of your recent experience. We have been unable to find the email thread using your name, however, we would welcome the opportunity to look into this further for you. Please email us at sales@webuybooks.co.uk with the title and ISBN of the item in question, this will allow us to investigate this for you. All prices for the items we buy and sell are determined by the supply and demand on the market. As this fluctuates quickly, the prices can change very quickly. Unfortunately, this is largely beyond our control, sorry. Best regards, WeBuyBooks

Posted 3 years ago

“Service was great, thanks”

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Posted 3 years ago

Hi Margaret, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Very pleasantly surprised! Made £50! But I think my books were just a one time gold pile I had. Brilliant free delivery and just a great idea and app.”

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Posted 3 years ago

Hi Stella, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Simple procedure with monetary advantage.”

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Posted 3 years ago

Hi Ian, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“The only bit that let you down was the 7 different times I was given for collection over a period of 4 days…my parcel was ready…. I was in for every time slot…. It caused me a tremendous amount of stress in the end! Otherwise you would have got full marks!”

Helpful Report

Posted 3 years ago

Hello Linda, Thank you for leaving a review. We are delighted to hear how impressed you were using our service. However, we aim to provide a positive experience from start to finish, therefore we apologise that you were let down by the courier. This is designed to be a convenient and stress-free way to send your items to us, therefore, we do apologise again for the issues encountered. We're glad that you found the rest of the process to be positive and hope to see you trading with us again soon. Best regards, WeBuyBooks

Posted 3 years ago

“Love that courier collection is arranged. Just box up and arrange collection day to suit you. Quick processing and payment. Just wish they’d pay a bit more for them!”

Helpful Report

Posted 3 years ago

Hello Linda, Thank you for leaving a review. We're glad to hear you are happy with the service provided especially the free collection. We’re sorry to hear some of the prices offered were lower than expected. Although we do try to be as competitive as possible, this is based on the supply and demand on the market and our stock levels at the time. Unfortunately, this is largely beyond our control, sorry. Any feedback is greatly appreciated and your comments will be passed on to improve our service where possible. We hope to see you trading with us again soon. Best regards, WeBuyBooks

Posted 3 years ago

“Using app is easy to scan barcodes and price given.Sent free via courier. Good response keeping you informed on parcel arrival and when your money has been banked.Would highly recommend.(shame they use Hermes as not reliable)”

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Posted 3 years ago

Hi Nicky, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Great service! Friendly customer service! Highly recommend!”

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Posted 3 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Sold books and dvds lots of times. Always got the total amount expected.”

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Posted 3 years ago

Hi Janet, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“easy to use and happy to use again”

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Posted 3 years ago

Hi Veselin, Thank you for the review, we greatly appreciate it. It's fantastic to hear that your experience with our service was a good one and we hope to see you again. WeBuyBooks.

Posted 3 years ago

“The whole process from start to finish was very straightforward. Easy to scan the code of each book and arrange for delivery. Books were picked up at the scheduled time and payment received promptly. Highly recommended”

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Posted 3 years ago

Hi William, Thank you for taking the time out of your day to leave us a review, it means a great deal to us. We are thrilled to see that you have had a positive experience using the WeBuyBooks service and we hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Easy to do and I enjoyed doing it and seeing the money tot up. I made £29 so was happy with that .”

Helpful Report

Posted 3 years ago

Hi, Thanks for taking the time to leave us a review, it is greatly appreciated. We are thrilled to hear that you had a good experience using our service and we hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“The whole process was extremely easy. And the money in return was quick to arrive too.”

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Posted 3 years ago

Hi, Thank you for taking the time to leave us a review. We are happy to hear you had a good experience using our services and we hope to see you again. WeBuyBooks.

Posted 3 years ago

“Very quick and professional service”

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Posted 3 years ago

Hi, Thanks for taking the time to leave a review. It's great to hear that you were pleased with the service that we could provide. WeBuyBooks.

Posted 3 years ago

“Found the whole process very easy . Payment arrived quickly . Would use again if I had any books to sell .”

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Posted 3 years ago

Hi Yvonne, Thanks for your review, it is really appreciated. It's great to hear that you were pleased with the service you received. WeBuyBooks.

Posted 3 years ago

“Really simple service with no complications. :) Recommended if you're trying to declutter your book shelves!”

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Posted 3 years ago

Hi Emily, Thank you for taking the time to leave us a review. We are thrilled to hear that you had a good experience using our service and we hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“A hassle free transaction they collected my books and paid me in full a few days later I was very impressed it was a very easy process thank you.”

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Posted 3 years ago

Hi Julie, Thank you for your review, it means a great deal to us. We are glad to hear that you had a good experience using our services and we hope to see you again soon. WeBuyBooks.

Posted 3 years ago

“Everything went really smoothly and the payment was very quick. I will use Webuybooks again.”

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Posted 3 years ago

Hi, Thank you for taking the time to leave us a review. Its great to see that your experience using our service was a good one and we hope to see you again. WeBuyBooks.

Posted 3 years ago

“very good service”

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Posted 3 years ago

Hi Sandra, Thank you for taking the time out of your day to leave us a review. We are thrilled to see that you have had a positive experience using the WeBuyBooks service. WeBuyBooks.

Posted 3 years ago

“Great service, quick, efficient and very easy to use”

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Posted 3 years ago

Hi Glenwys, Thank you for taking the time to leave us a review. We are happy to hear you had a good experience using our services and we hope to see you again soon. WeBuyBooks.

Posted 3 years ago

Webuybooks is rated 4.7 based on 9,176 reviews