Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,200 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,200 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to chase up the payment after 10 days of books still being en route. I got paid after contacting the company but it's the 2nd time during my dealings with this company”

Helpful Report

Posted 1 month ago

“A good service”

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Posted 1 month ago

“Smooth service, collected and paid promptly. 15 pence for some of the books seemed a little cheap, so I sent some of them to the charity shop instead. Happy overall.”

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Posted 1 month ago

“An excellent service though when they rarely offer more than 15p a book it takes time to reach the minimum of £5”

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Posted 1 month ago

“Easy to upload book details and arrange postage using the print off label. I was able to track my parcel back to the company and then I was notified that they'd received my parcel and were assessing my books. Once they assessed the books, they notified me that I would receive my payment which arrived soon after.”

Helpful Report

Posted 1 month ago

“We Buy Books is easy to use. However, the recent offers of 15p for almost every book is derisory and makes it quite difficult to reach the five pound minimum. 30+ books is demanding and is easier to drop off at the charity shop. Perhaps like rival book buyers a minimum number could be introduced?”

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Posted 1 month ago

“Great and Easy process Website a bit dificult to navigate”

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Posted 2 months ago

“Once we got familiar with the system we found it ease to use. When we found we had a query everyone was helpful and we would recommend you to our friends.”

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Posted 2 months ago

“We have sold many books to webuybooks Collection and payment prompt Excellent service”

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Posted 2 months ago

“So glad I found this company to be able to help to sort out some of my pre loved books. Very easy to follow the uploading process and then sending the books. Kept our 8 year old granddaughter occupied for hours putting the ISBN numbers in and then finding if you wanted the books or not! I would have given 5 stars but payment after delivery and checking was a bit slow and I had to follow it up, but communication was good and I would definitely use Webuy books again.”

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Posted 2 months ago

“A good service.”

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Posted 2 months ago

“Easy to get price for my books, clear instructions about packing and sending. Then prompt payment. Have used several times now.”

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Posted 2 months ago

“Have dealt with them for a long time and they always seem very fair. They are taking fewer CDs and virtually no DVDs these days, which I guess is no surprise. They have also recently changed their algorithms (as have Ziffit) so 4 items previously rejected are then accepted for around £2 in total when you start a fresh order. I'm sure they have their reasons for doing that but suspect that may impact the number of trades I do going forwards”

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Posted 3 months ago

“Obviously we'd all like to be given more for our books when selling, but I was was very impressed with WBBs after sales service. The money arrived very promptly”

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Posted 3 months ago

“Using this company I was able to clear out some books and get some money for them. This helped me not only clear space but gave me some cash when things were a bit tight after a bereavement.”

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Posted 3 months ago

“No problems , good service and good communication when needed .”

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Posted 3 months ago

“Simple to use service and courier collection of heavy books was really helpful. I have the idea of burning books and in this way they can be re-used.”

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Posted 3 months ago

“Took a very long time to arrive and approve payment but worked exactly as described”

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Posted 3 months ago

“Very good service and prompt payment. The only slight issue is when you can't print a label at home, it is hard to find the request to have one sent. It would be better if the courier could do this, like other companies.”

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Posted 3 months ago

“Simple process. Collection and payment all seamless. Quite a few books they were not interested in but that's how it is!”

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Posted 3 months ago

Webuybooks is rated 4.7 based on 9,200 reviews