Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,162 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,162 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great at accepting the books not so great courier service failed to turn up 3 times when they did deliver payment was prompt”

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Posted 2 years ago

Hi William, Thank you for your review. We aim to provide a positive selling experience for all our customers, therefore we apologise for the inconvenience you have experienced with your collection! Hope to see you again soon, WeBuyBooks.

Posted 2 years ago

“Really easy process to sell unwanted items. Good rates are paid too. Kept informed all the way from dropping items off to being paid for them.”

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Posted 2 years ago

Hi Julie, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Easy to log on. Fair deals. Charity benefits from sales. Payment prompt.”

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Posted 2 years ago

Hi Valerie, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Hi Robert, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“I have been using We Buy Books for years and am always very pleased with the service.”

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Posted 2 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“The process was simple and payment was fast. Printed out the free postage label they provide, and dropped off the parcel at a nearby collection point. Was paid within a couple of days, for the full amount. Would use again next time I have books to sell.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 2 years ago

“Efficient. Great communication with REAL people. Thank you”

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Posted 2 years ago

Hi Tatiana, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Very user friendly website and easy process to complete. First time user and will return.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“5 star experience throughout the whole transaction. Quickly picked up even with the chosen courier. A 4 day delivery to them. And then money in my account within minutes of being told it was accepted. Will definitely use again.”

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Posted 2 years ago

Hi Jemma, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 2 years ago

“Parcel went missing after courier picked it up from my home. I was still paid out which I am happy with thank you.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Very easy and efficient service. Trade was arranged effortlessly and speedily.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“The books the 'algorithm' buys can vary from hour to hour and they don't buy the range of education books they claim to”

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Posted 2 years ago

“Easy to use and quickly paid out”

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Posted 2 years ago

Hi Angela, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Used the app to get a price for books, sent them off and received the offer price. An excellent service and much appreciated. Will be sending more books to you soon.”

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Posted 2 years ago

Hi Sharron, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 2 years ago

“I have used webuybooks a few times now and you have given a fantastic service!! I have just sent you some more books so look forward to reaping the benefits soon, keep up the good work. The money I raise goes towards the communal gardens where we live, it makes such a difference. Thankyou so much.”

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Posted 2 years ago

Hi Maxine, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon. WeBuyBooks

Posted 2 years ago

“Have traded books etc with Webuybooks twice now and both times have been problem-free and with prompt payment. Would certainly use them again.”

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Posted 2 years ago

Hi Robert, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 2 years ago

“This is an easy application to sell your books onto people who can get further use from them”

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Posted 2 years ago

Hi Yvonne, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Very happy with the service”

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Posted 2 years ago

Hi Bernadene, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Unfortunately get let down by the couriers they use”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to leave us a review. We apologise for the inconvenience you have experienced with your collection, the vast majority of home collections go ahead without issue, therefore we are very sorry that this has not been the case for you! WeBuyBooks

Posted 2 years ago

“Great company. Immediately paid full price they offered. I was very impressed”

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Posted 2 years ago

Hi Ann, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

Webuybooks is rated 4.7 based on 9,162 reviews