Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,189 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,189 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gave ISBN of books, got a "yes" or "no" and price if "yes", agreed, printed off address slip and parcelled up. Were collected and cheque came in post a few days later - simple!”

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Posted 4 years ago

“Prompt and efficient service. Online system easy to use.”

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Posted 4 years ago

“Excellent service used 4 times now used to take books to charity shop but because of lock down choose to use we buy books they collect from the door now wouldn’t use anything else”

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Posted 4 years ago

Hi, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“No problems - items collected promptly, slight delay in acknowledgement of receipt of same (understandable in present circumstances) and prompt payment received”

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Posted 4 years ago

Hi Pamela, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon. WeBuyBooks

Posted 4 years ago

“All very easy to use and relatively fast...”

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Posted 4 years ago

Hi Annette. Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Easy to use app and collection from home which avoids carrying heavy parcels to collection points/ post office. Care needs to be taken regarding the quality of the books to avoid them being rejected.”

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Posted 4 years ago

Hi Jennifer, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon. WeBuyBooks

Posted 4 years ago

“I was a bit concerned about credibility, but webuybooks is legitimate. It was easy to use their website and whole collection may not have been slightly delayed due to the holidays and the weather, once my books were coll. ected I received payment soon afterwards. Will definitely use again.”

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Posted 4 years ago

Hi, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 4 years ago

“Very fair prices to sell books to. Quick payment. Have used quite a few times now and and never had any issues or problems”

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Posted 4 years ago

Hi Donna, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon. WeBuyBooks

Posted 4 years ago

“does what it says on the tin”

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Posted 4 years ago

Hi, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Great easy to use service!”

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Posted 4 years ago

Hi, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Highly professional operation. A pleasure to work with.”

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Posted 4 years ago

Hi Varda, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Easy process particularly with the app to scan the books, and having the books collected is great. Very quick payment as well.”

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Posted 4 years ago

Hi, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon. WeBuyBooks

Posted 4 years ago

“Easy to use service with no dramas”

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Posted 4 years ago

Hi Kim, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Easy to use site; some guidance s to the type of books they are looking for would be useful. I reccommend using drop-off if you are close to a site, getting a collection is a nightmare but maybe thats because we live in the country”

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Posted 4 years ago

Hi Suzanne, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Very easy to use. App is excellent. Hermes collection service was great. Highly recommended.”

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Posted 4 years ago

Hi, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon. WeBuyBooks

Posted 4 years ago

“order my book on the 5th jan 2021, should have arrive by the 11 of jan 2021 . no help from customer service . and they refused to give me there CEO email address which i have now found . today being the 18 of Jan 2021 and still waiting have now gone to Ebay for full refund plus delivery cost . that why only one start would like to give you zero star .”

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Posted 4 years ago

Hello Mr Mills, Thank you for leaving a review. We are sorry to hear you haven't received your order. Our customer services team have been trying their best to assist you with this order, I can see they have spoken to you on email, Facebook, another review site and live chat, they have been happy to help but you had not provided any order information, we had asked you for the information and you said it was too late, but we had not been provided anything to link you to an order. We want our customers to be happy and want to fix any issues but if we are not given any information, we cannot find the order unfortunately. We are glad to hear ebay have been able to give a refund for the order as we couldn't access it for you without being given any information. Kind Regards WeBuyBooks

Posted 4 years ago

“An easy to use service that offered good prices for the books I was looking to sell.”

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Posted 4 years ago

Hi Matthew, Thank you for taking the time to leave us a review! We’re happy to hear you had a good experience using our service and hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Excellent service quick and easy to use and top princes offered can't ask for more”

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Posted 4 years ago

Hi David, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“We Buy Books provides a good efficient service and I use them a lot.”

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Posted 4 years ago

Hi, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 4 years ago

“Just a pity you didn’t want the fiction books!”

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Posted 4 years ago

Hi Marian, Thank you for your 5-star rating for our service. Hope to see you again soon, WeBuyBooks.

Posted 4 years ago

Webuybooks is rated 4.7 based on 9,189 reviews