Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,162 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,162 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Webuybooks made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ziffit pays better prices, but takes fewer books. So I scanned all my books with ziffit first and the rejects I scanned with webuybooks. Sending the boxes off works well.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Fab! Easy to use and delighted with how much I made from the books I no longer needed.”

Helpful Report

Posted 2 years ago

Hi Jennifer, Thank you for taking the time to leave us a review. Great to hear you had a pleasant experience using our service! Hope to see you again soon, WeBuyBooks.

Posted 2 years ago

“It was very easy to check my cds and package up my order. I was kept informed at all stages and the payment went into my account on time.”

Helpful Report

Posted 2 years ago

Hi Graham, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Acceptable prices paid for books, DVD’s and Cd’s, but a delay updating system to show trade en route/received results in late payments.”

Helpful Report

Posted 2 years ago

“I was informed that an item was missing from the box and was therefore not given full payment. At the same time l was given the option of having the missing item returned or recycled. Puzzling.”

Helpful Report

Posted 2 years ago

Hi Roy, Thank you for taking the time to leave us a review. We are very sorry to hear this and would appreciate the opportunity to look into this further. Please could you send your Offer ID to info@webuybooks.co.uk with trust pilot in the subject field? This will allow us to look into this further for you! We look forward to hearing from you. WeBuyBooks.

Posted 2 years ago

“So much easier to do than I expected.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Very pleased I chose Webuybooks to deal with. Their system has obviously been well thought out and designed to make things simple. I was also impressed with the kind help I received during my initial telephone conversation with them.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“It’s great to have a quick and easy way to sell unwanted books etc. and WeBuyBooks largely fulfils that need: dropping off parcels for collection is quite convenient, and payment is received pretty quickly. However there are a few issues. 1) The prices that they pay are quite meagre. Other similar businesses accept more books and pay more for them. 2) The current iPhone app has several annoyances, especially when inputting ISBNs for books with no barcode: too many clicks are needed each time and there is no dedicated numeric keyboard, leading to slower typing and more errors. Also the audio tones for accepted and rejected items are identical, so you have to keep a close eye on the screen.”

Helpful Report

Posted 2 years ago

Hi Andy, Thank you for taking the time to leave us a review. We are happy to get feedback and will take your comments on board, we are always looking for ways to improve our service! Hope to see you again soon, WeBuyBooks.

Posted 2 years ago

“Easy to use, straightforward, passed on unwanted books with the minimum amount of fuss. The whole process was made as easy as I can imagine it being.”

Helpful Report

Posted 2 years ago

Hi Sylvia, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Very good in terms of older or slightly more obscure books. VERY surprised that some of my other, newer more popular books were not wanted. Can't imagine why, as all my books are in excellent condition. Courier calling to collect the packaged 2 boxes of books was excellent service.”

Helpful Report

Posted 2 years ago

Hi Elizabeth, Thank you for taking the time to leave us a review. We are sorry to hear that some of the items you wished to sell were not accepted at this time. These decisions (and the prices we can offer) are based on our current stock levels and also the supply/demand on the market. Hope to see you again soon, WeBuyBooks.

Posted 2 years ago

“It was easy to sell my books. The website is straight forward and easy to negotiate. I was happy with the amount I received and will be dealing with the company again in due course.”

Helpful Report

Posted 2 years ago

Hi Wendy, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 2 years ago

“This was so easy to value and sell the books.”

Helpful Report

Posted 2 years ago

Hi Bruce, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Very easy to sell books, dvd’s and cd’s with this service. Very pleased with the service. Great to know that the items will be used again instead of going into landfill and a bonus to get paid for them.”

Helpful Report

Posted 2 years ago

Hi Teresa, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon. WeBuyBooks

Posted 2 years ago

“no cheque payment received as yet”

Helpful Report

Posted 2 years ago

Hi Joan, Thank you for taking the time to leave us a review. We are very sorry to hear you have not yet received payment for your trade. To allow us to look into this further, please send us your offer ID to info@webuybooks.co.uk WeBuyBooks.

Posted 2 years ago

“Excellent service really prompt friendly customer service and quick pick up and payments made to my account. I highly recommend , a great way to get a few pennies back for those unwanted books”

Helpful Report

Posted 2 years ago

Hi Chris, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon. WeBuyBooks

Posted 2 years ago

“Easy to send items by courier collection, notified by email when my books had been received and paid quickly into my bank account. Excellent, have used them a few times to get rid of unwanted books.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Organised and efficient service. You get instant results as to whether your books have been accepted with the value. I think it's a good way of recycling while earning a little bit of money too!”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Simple, easy to use to scan, pack and send. Good communication and money sent straight to your bank.”

Helpful Report

Posted 2 years ago

Hi Catherine, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Good prices given for books, easy service to use.”

Helpful Report

Posted 2 years ago

Hi Hazel, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Straightforward and easy to deal with.”

Helpful Report

Posted 2 years ago

Hi Martin, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

Webuybooks is rated 4.7 based on 9,162 reviews