Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,152 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,152 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

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“Great company”

Helpful Report

Posted 1 year ago

“Easy process, shame that the arranged delivery company failed to pick up my boxes but I contacted customer services and they quickly rearrange another pick up.”

Helpful Report

Posted 1 year ago

“Good service, easy to use and quick return with payment. Only complaint was refused quite a few books and dvds, so quite hard to get to minimum value. For what you pay for some books, you could take a lot more. Thanks will use again.”

Helpful Report

Posted 1 year ago

“Easy scanning and efficient service. Helpful on ‘phone too”

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Posted 1 year ago

“Quick, efficient service from pick up to payment but, unless you’re really lucky with values, you have to shift a lot of books to make meaningful money.”

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Posted 1 year ago

“Great service, easy process to follow, prompt pickup and a fast payment. Great knowing your books are being reused.”

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Posted 1 year ago

“They are a very good and easy service, just think they should offer more money to customers, some books are worth a lot and you get very little.”

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Posted 1 year ago

“Disappointed at the lack of books webuybooks accept.”

Helpful Report

Posted 1 year ago

“Excellent from start to finish. Very easy to scan items and get instant valuation. Then clear instructions re packaging and arranging a quick collection. . Full payment was received into my account just a few days later. Very pleased.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Easy process and this site accepted all my books! Put them in a box for Evri to deliver free and that was easy as was scanning the books to get prices. A very good way to recycle and reduce consumption plus freeing up space on shelves.”

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Posted 1 year ago

“Can not fault the service you provide. Simple and easy to use. Thank you”

Helpful Report

Posted 1 year ago

“I've found them helpful, polite and efficient. I waited a long time for my money once, but that was over the Christmas period, so understandable. 2 of my books had water damage in the last lot, they were fine when I packed them so must have happened in transit. Out of my control and not worth makinga fuss over. No complaints generally.”

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Posted 1 year ago

“I approached Webuybooks and went through the process. Books were picked up and within a day or two of being received by Webuybooks, the money was in my bank. Good service”

Helpful Report

Posted 1 year ago

“I sold some technical books to we buy books. I didn't get much money for them but it was better than throwing them away as they were not really suitable for the charity shop. I used the app to Scan the barcodes and you are given a price immediately. It was easy to arrange collection and I was paid as soon as the books arrived at the other end. You do need to supply your own packaging so think of this before you complete the transaction. You can use multiple boxes . I used 2 and was emailed 2 labels. Altogether an excellent experience.”

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Posted 1 year ago

“Would have loved them to offer on all the CDs I scanned into the app, but the process was simple, and sending was easy, and cash came pretty quickly after the review of the CDs.”

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Posted 1 year ago

“An easy to navigate site. However it can take a long time for some transactions to be processed. I’m still waiting for two to be processed. My first two were processed and payment received quickly . The free postage is a plus as is the collection service if needed.”

Helpful Report

Posted 1 year ago

“Easy to use app although there were a lot of books that were not wanted by we buy books. Excellent collection service and email updates but 2 weeks later still waiting for my cheque to arrive hence the score.”

Helpful Report

Posted 1 year ago

“Good well picked up but no payment as yet !!”

Helpful Report

Posted 1 year ago

“I had a nightmare with the rather incompetent collection service [evri]. However Webuybooks customer service was not to bad attending to the problems thereof. But, overall, it was all slow, and it generated stress, this is why, unfortunately, I am not that enthusiastic about selling further books to then.”

Helpful Report

Posted 1 year ago

Webuybooks is rated 4.7 based on 9,152 reviews