Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,153 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,153 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Webuybooks made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I think very little for what you sell and payment could be quicker.”

Helpful Report

Posted 1 year ago

“Excellent Web site. Very easy to use. A good price offered for the books. Boxes picked up from home. Will use again. Thank you.”

Helpful Report

Posted 1 year ago

It’s great to hear that WeBuyBooks was able to deliver a service to meet your needs. We are grateful for your feedback, and we hope to see you again soon. WeBuyBooks.

Posted 1 year ago

“I have to say I am very pleasantly surprised how easy the process has been to send our unwanted books and receive money for them straight into our bank account. Quick and efficient. I would recommend .”

Helpful Report

Posted 1 year ago

It’s great to hear that you are satisfied with the service that we were able to provide for you. Thank you for leaving us a review. WeBuyBooks.

Posted 1 year ago

“Easy and reliable”

Helpful Report

Posted 1 year ago

Thank you for choosing to use the WeBuyBooks service, it’s great to hear that we were able to meet your expectations. Thank you for leaving a review and we hope to see you again. WeBuyBooks.

Posted 1 year ago

“Good app, with efficient processing. Definitely recommend using them to clear out book, dvds that you may have laying around taking up space.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review, we greatly appreciate your feedback. We are pleased that this experience with WeBuyBooks was a positive one. We hope to hear from you again. WeBuyBooks.

Posted 1 year ago

“Simple and easy to use to clear out old books to sell but don’t be fooled by the valuation offered. When I scanned all the barcodes it said my books would be worth £35 (all were new or as new). I ended up getting £18 once I posted and couldn’t be bothered to argue with it.”

Helpful Report

Posted 1 year ago

“All ok,,but had to call them and then was sorted quickly.”

Helpful Report

Posted 1 year ago

“Very slow at processing book order. Waited weeks with the order saying en route.”

Helpful Report

Posted 1 year ago

“The app was easy to use, the advice about packaging was clear and the pick up was seamless. I was delighted with the price but more especially by the fact that books that I had enjoyed could be read by new people.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review, it is greatly appreciated. We are glad that you found the WeBuyBooks service to your liking. We hope to hear from you again. WeBuyBooks.

Posted 1 year ago

“Efficient,prompt payment and service.Would recommend.”

Helpful Report

Posted 1 year ago

We are so happy to hear that your experience with WeBuyBooks was to your liking. We are thrilled with the feedback you have taken the time to give. We hope to see you again soon. WeBuyBooks.

Posted 1 year ago

“I've recently sold piles of piano music to We Buy Any Books. The facility to send the books free and have them delivered to the company by Evri is convenient. It includes the facility to print off a label in the store. Being able to use the app to scan a bar code and then log the book on the app is great but when a book doesn't have a bar code, finding the book on the app's database isn't very reliable as the books don't appear to be in alphabetical order and inevitably I've found that they're not listed. I've then had to look up the ISBN numbers online and manually log them on the app. This is highly time consuming. The app occasionally doesn't recognise a bar code so the book can't be checked and logged on the site. I've discovered to my surprise that some of my books were only worth 15p! The most I've been offered is about £3 to £4. Many of my books were in pristine condition, some unused or brand new. Some were worth £35- £40 new and to sell them for a mere 15p seemed a trifle unfair! That said, it is great to be able to get some money back for books that need to find a new home. I have several boxes of books listed on the app as being "en route". After 10 days, I consider this to be very slow. I'm hoping that the process will speed up soon and the amount offered will be in my bank account before long!”

Helpful Report

Posted 1 year ago

“The process was easy. The scanning system was very useful to see the value of each book. The collection and payment were punctual. Communications were helpful. I was surprised which books were acceptable and which were not. Approximately 25% of mine were given a price. Sometimes the amount wasn't worth it and the charity shop would get a better deal.”

Helpful Report

Posted 1 year ago

“Very pleased with the smooth-running system.”

Helpful Report

Posted 1 year ago

It’s great to hear that WeBuyBooks was able to deliver a service to meet your needs. We are grateful for your feedback, and we hope to see you again soon. WeBuyBooks.

Posted 1 year ago

“I have been using your company now for quite a while, and you NEVER fail to delight every step of the way, keep up the good work, thank you. ✝️”

Helpful Report

Posted 1 year ago

“An excellent Company to recycle any unwanted DVD’s or CD’s for cash. I personally am very pleased with this Company.”

Helpful Report

Posted 1 year ago

Thank you for choosing to use the WeBuyBooks service, it’s great to hear that we were able to meet your expectations. Thank you for leaving a review and we hope to see you again. WeBuyBooks.

Posted 1 year ago

“Fantastic service! We managed to get almost £40 for some books that hadn’t sold in our charity shop. It’s so quick and easy to use. (Even our 92 year old volunteer finds it easy) Thanks We buy books”

Helpful Report

Posted 1 year ago

It's great to read that you were pleased with the service provided by WeBuyBooks. Thank you for your feedback and we hope to hear from you again. WeBuyBooks.

Posted 1 year ago

“Extremely easy. Good that the books get a second life.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review, it is greatly appreciated. We are glad that you found the WeBuyBooks service to your liking. We hope to hear from you again. WeBuyBooks.

Posted 1 year ago

“8days to get there/ then two days got cheque sent out got it by 7 days after. but when asked why was pending they was very helpful, as it was first time using them. so defo be using again.. now I know how it works.”

Helpful Report

Posted 1 year ago

It's great to read that you were pleased with the service provided by WeBuyBooks. Thank you for your feedback and we hope to hear from you again. WeBuyBooks.

Posted 1 year ago

“Quick and easy service but some of their prices lately - as low as 5 pence - leave a lot to be desired.”

Helpful Report

Posted 1 year ago

“The process was good and straightforward but no money yet but they are asking for a review! A bit premature I think!”

Helpful Report

Posted 1 year ago

Webuybooks is rated 4.7 based on 9,153 reviews