Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,194 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,194 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with the We buy books. The instructions are so simple to follow and loved receiving the funds. We had a lot of books, DVD's and c.d. Also loved the fact that they can be collected from the home. Great service many thanks.”

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Posted 4 years ago

Thank you for choosing to use the WeBuyBooks service, it’s great to hear that we were able to meet your expectations. Thank you for leaving a review and we hope to see you again. WeBuyBooks.

Posted 1 year ago

“Good service able to print labels easily and courier collected as required. Prices varied for the books but was pleased with the total paid. Disappointed that not all books had a value,so they will have to be recycled.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave us a review, we greatly appreciate your feedback. We are pleased that this experience with WeBuyBooks was a positive one. We hope to hear from you again. WeBuyBooks.

Posted 1 year ago

“I scanned 19 items and sent them in a single secure and well sealed box via collection by Hermes from a local shop. I hadn't heard anything so I contacted We Buy Books and was advised they hadn't received 2nd box??? I have them my tracking number then received an email advising me that 14 items were missing. Outrageous service. I have used Music Magpie and Zapper and have received 5* service. I will NEVER again sell using We Buy Books. I gave 1* as I couldn't leave no stars.”

Helpful Report

Posted 4 years ago

Hello Elaine, Thank you for leaving a review. If a box arrives damaged, we pay for any missing items, the box had arrived intact with no signs of tampering, we therefore had expected that the label had been duplicated and a second package sent . We have had this happen in the past and it has been that the missing items have been packaged wrongly and sent to another company, or are still with the customer, we understand that errors can occur, this is why we leave the trade open to receive the missing items at a later date. I can see payment has been made for the items received, unfortunately we are not able to pay for items until we have received them. Kind Regards WeBuyBooks

Posted 4 years ago

“First time using Webuybooks and was very pleased with the service. Easy to get a value, collection service excellent and payment made quickly.”

Helpful Report

Posted 4 years ago

Thank you for taking the time out of your day to leave us a review, your feedback is greatly appreciated. It's great to hear that you we pleased with the service provided for you. WeBuyBooks.

Posted 1 year ago

“Easy process but the price offered for books is very low. Worth shopping around to achieve a better price.”

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Posted 4 years ago

“Best app I've used.been selling like items for years using other apps.by far best prices offered.”

Helpful Report

Posted 4 years ago

It's great to read that you were pleased with the service provided by WeBuyBooks. Thank you for your feedback and we hope to hear from you again. WeBuyBooks.

Posted 1 year ago

“Good response and quick to collect. Bit surprised at some of the books/cds/dvds that are rejected.”

Helpful Report

Posted 4 years ago

It’s great to hear that WeBuyBooks was able to deliver a service to meet your needs. We are grateful for your feedback, and we hope to see you again soon. WeBuyBooks.

Posted 1 year ago

“Easy, hassle free way to sort out your book case.”

Helpful Report

Posted 4 years ago

It’s great to hear that WeBuyBooks was able to deliver a service to meet your needs. We are grateful for your feedback, and we hope to see you again soon. WeBuyBooks.

Posted 1 year ago

“The process is extremely user friendly, from scanning your books' barcodes to boxing up your books and attaching the emailed label. I opted for a Hermes collection which was so easy to arrange. I have sold books this way at least three times now and will continue to do so.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave us a review, it is greatly appreciated. We are glad that you found the WeBuyBooks service to your liking. We hope to hear from you again. WeBuyBooks.

Posted 1 year ago

“Really really easy service and so great having free delivery and at home pick up! Cant recommend more.”

Helpful Report

Posted 4 years ago

It's fantastic to hear that you were pleased with the WeBuyBooks service. Thank you for taking the time to leave us a review and we hope to see you again soon. WeBuyBooks.

Posted 1 year ago

“WE buy Books has been a god send, due to having lots of books from University that I loved, and used to gain my new career, have now been sent to hopefully good homes, where someone else can have the use of them. They are great”

Helpful Report

Posted 4 years ago

Thank you for taking the time out of your day to leave us a review. It's great to hear that your experience using the WeBuyBooks service was a positive one. We hope to hear from you again. WeBuyBooks.

Posted 1 year ago

“Excellent way of recycling a number of products rather than putting them in the bin.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave us a review. It's great to hear that you had a positive experience using the WeBuyBooks service. WeBuyBooks.

Posted 1 year ago

“Straight forward all explained very well. Have reccomend to my friends who have also used it.”

Helpful Report

Posted 4 years ago

We are thrilled to hear that your experience with WeBuyBooks was to your liking. We are thrilled with the feedback you have taken the time to give. We hope to see you again soon. WeBuyBooks.

Posted 1 year ago

“I found the process easy. I had a fair price quote for books and prompt payment. Only issue was Hermes, had to take to s pick up point in the end as they failed to collect.”

Helpful Report

Posted 4 years ago

It’s great to hear that WeBuyBooks was able to deliver a service to meet your needs. We are grateful for your feedback, and we hope to see you again soon. WeBuyBooks.

Posted 1 year ago

“very efficient website and collection service”

Helpful Report

Posted 4 years ago

It’s great to hear that WeBuyBooks was able to deliver a service to meet your needs. We are grateful for your feedback, and we hope to see you again soon. WeBuyBooks.

Posted 1 year ago

“Excellent way to turn books you no longer need into cash. Highly recommend this site!”

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Posted 4 years ago

It’s great to hear that you are satisfied with the service that we were able to provide for you. Thank you for leaving us a review. WeBuyBooks.

Posted 1 year ago

“Great service! Simple to do and customer service is always super helpful...only drawback is Hermes doesn't always collect when they say they will.”

Helpful Report

Posted 4 years ago

Thank you for choosing to use the WeBuyBooks service, it’s great to hear that we were able to meet your expectations. Thank you for leaving a review and we hope to see you again. WeBuyBooks.

Posted 1 year ago

“We had a large number of specialist books to sell after a family bereavement. We Buy Books was a really efficient way to 'recycle' all these books, maps and dvds. The only slight glitch was that the books were not collected on the day arranged (there were 10 large boxes and the courier couldn't fit them in her vehicle) However, this problem was promptly sorted out once I contacted WBB. I would recommend this company.”

Helpful Report

Posted 4 years ago

It’s great to hear that WeBuyBooks was able to deliver a service to meet your needs. We are grateful for your feedback, and we hope to see you again soon. WeBuyBooks.

Posted 1 year ago

“Really quick and easy to do through the app. Was paid within a couple of days and is a great way to clear out old books and make a little money.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave us a review. It's great to hear that you were pleased with the WeBuyBooks service. WeBuyBooks.

Posted 1 year ago

“Easy to use app, quick and easy pick up and straightforward payment. Can’t fault a thing.”

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Posted 4 years ago

Posted 1 year ago

Webuybooks is rated 4.7 based on 9,194 reviews