Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,162 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,162 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. You can talk to them on the phone. Very helpful. Very generous.”

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Posted 2 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Thank you, prompt payment from you received. This is always appreciated.”

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Posted 2 years ago

Hi Elinor, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Very fast and effective service”

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Posted 2 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Took a bit longer than previously but that was down to Evri delays in getting the delivery made, but apart from that, everything went smoothly.”

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Posted 2 years ago

Hi Catherine, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“I use WeBuyBooks religiously and it's never failed me yet, the team is always so supportive when needing advice or when needing more postage labels as a could box is too big for the drivers to carry. And just the right amount of emails to make sure you're keeping on top of it! Keep it up”

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Posted 2 years ago

Hi there, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 2 years ago

“A simple process that is let down a little by collection and customer service. Scanning the books was easy, and I found that they accepted far more books out of what I wanted to get rid of than other services. The pickup was done via Evri, which was easy to drop off at a collection point that also printed the label for me. Unfortunately, it took a fortnight for them to receive my books with little tracking information from Evri, who just told me to contact the retailer for more information. I filled out the contact us form on the WeBuyBooks app and never received a response. Once they received my books, payment was made in full the following day, which was good. I would use them again, but only if I didn't need the money urgently.”

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Posted 2 years ago

Hi Kyle, Thank you for taking the time to leave us a review. We are happy to receive feedback and will take your comments on board, we are always looking for ways to improve our service! Hope to see you again soon, WeBuyBooks.

Posted 2 years ago

“Quick, easy, all pre organised for you. Money was in my account within a few days. Would definitely use again!”

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Posted 2 years ago

Hi there, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 2 years ago

“Great system and easy to do if your books are boxed sized.”

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Posted 2 years ago

Hi Shan, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Easy process. Good communication and prompt payment.”

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Posted 2 years ago

Hi Leila, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Easy to use, unless you are selling books without an isbn when you have to send details separately, which is a bit more bother but acceptable. Spoke to staff on two occasions and was given the help I needed very promptly. Very easy to send books - the system with the courier works well. I have no idea if I was given a fair price, but since my books would otherwise have gone to a charity shop and quite possibly been recycled, I was content. I would recommend WeBuyBooks to others.”

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Posted 2 years ago

Hi there, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and hope to see you again soon. WeBuyBooks

Posted 2 years ago

“It is great to have somewhere to sell books, knowing someone else will enjoy them as much as you did. I found the process very easy - scan, total, box up and send. My payment was quick also. I will use Webuybooks again if I am culling anything else from my library.”

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Posted 2 years ago

Hi there, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 2 years ago

“I believe their service is customer focussed. As a customer it settles my mind that I send books to them I would get paid a reasonable price. The efficiency makes the customer service invaluable.”

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Posted 2 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Excellent service, so easy to use. Will definitely use it again :-)”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 2 years ago

“Very efficient and commendale service.”

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Posted 2 years ago

Hi Martin, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Good service. Would use again.”

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Posted 2 years ago

Hi Lisa, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 2 years ago

“Everything works as it should, quickly and efficiently. The only thing is I have a lot of older books (pre ISBN) that I’d like valued, plus others which aren’t recognised. Id love to sell but don’t know how.”

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Posted 2 years ago

Hi there, Thank you for taking the time to leave us a review! Here is a link to our catalogue where you can browse through old books with no ISBN's or search by title - https://www.webuybooks.co.uk/catalogue/ If your unable to find the books your wanting to sell, please feel free to contact our customer service team, info@webuybooks.co.uk Hope to see you again soon, WeBuyBooks.

Posted 2 years ago

“Great app to use , very simple to understand, fast payment”

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Posted 2 years ago

Hi Scott, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“A great idea and very helpful for me. Great to be able to pack all the books up and send them so easily. Was a bit disappointed at the number of books I had for sale that they rejected? Could be quite difficult to get up to their minimum requirements if I want to sell books again. Not sure what to do about old books that have no ISBN numbers. Will certainly give them a go though. Polite staff when I had to contact them. was a bit unsure about giving bank details for payment so opted for the cheque. Felt more comfortable with that even though it took longer to get my payment. All in all a positive experience.”

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Posted 2 years ago

Hi Elizabeth, Thank you for taking the time to leave us a review. We are happy to get feedback and will take your comments on board! If you have old books that have no ISBN's please browse our catalogue to see if any of your books are in here - https://www.webuybooks.co.uk/catalogue/ If you have any further questions please feel free to contact our customer service team info@webuybooks.co.uk Hope to see you again soon, WeBuyBooks.

Posted 2 years ago

“Easy to use scanning app. Pick up collection easy to organize and good to know specialist books are finding a home.”

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Posted 2 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Very easy to use system. Bar code scanning excellent. Prompt payment once books received by WeBuyBooks. Have now used 3 times but have exhausted my surplus book supply !”

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Posted 2 years ago

Hi there, Thank you for taking the time to leave us a review. Great to hear you had a pleasant experience using our service! Hope to see you again soon, WeBuyBooks.

Posted 2 years ago

Webuybooks is rated 4.7 based on 9,162 reviews