Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,200 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,200 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hard work for not much money”

Helpful Report

Posted 1 year ago

Hello Geoff, Thank you for leaving a review. We are sorry to hear this. We aim to be as competitive as possible with pricing, however, this is largely influenced by supply and demand on the market. We aim to make the selling process as straightforward as possible by offering a free collection service and taking away the hassle of selling items individually. Best regards, WeBuyBooks

Posted 11 months ago

“Although the process is simple scan n go, I did find the value of the books differed greatly and if I didn’t have 200 books to sell I would have probably made more selling them myself. I loved how quickly the books were collected but the process thereafter was slow. Allow a good 2 weeks. Was I blown away no but was I pleased to create more space in my house absolutely! I had two apps from 2 companies and basically compared the two quotes per book sometimes WeBuyBooks offered more sometimes they didn’t and occasionally neither company wanted some of the books so I still have some for charity.”

Helpful Report

Posted 1 year ago

Hello Adelle, Thank you for your review. We are pleased to hear that you found the selling process straightforward. Acceptance and pricing can vary greatly based on the supply/demand in the market as well as our stock levels at that time. Any items that we were not looking to buy this time may well be accepted in a couple of weeks if the supply/demand and stock levels have changed. We hope to see you trading with us again soon. Best regards, WeBuyBooks

Posted 11 months ago

“Had to scan hundreds of books just to reach the £5 stated . Many books not wanted or recognised . Collection was between 8am and 8pm . Waited in all day . Books were collected the following day . A lot of hassle for £5 !”

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Posted 1 year ago

“I'm happy to sell my books and the service was pretty simple but it took months to receive my cheque.”

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Posted 1 year ago

“Works ok with me.”

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Posted 1 year ago

“The scanning system works really well and postage and payment is prompt. However, I had to scan a huge amount of books to reach the £5.00 threshold as so many books were “unwanted”. Not sure it was worth all the effort.”

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Posted 1 year ago

“Simple & easy except you have to print the label. Not everyone has a printer! Lots of books not available to be sold where they are on other book selling apps.”

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Posted 1 year ago

“I needed to change the books and DVDs I had and the offer was fairly reasonable”

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Posted 1 year ago

“Service was easy to use and had no issues whatsoever. The amount you get from the books, however, is pretty low so not entirely sure it was worth it.”

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Posted 1 year ago

“I had problems with the carrier not collecting the boxes, tried to contact WeBuyBooks without satisfaction, ended up sorting the collection myself, not sure I’ll use this company again”

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Posted 1 year ago

“Easy to use app although there were a lot of books that were not wanted by we buy books. Excellent collection service and email updates but 2 weeks later still waiting for my cheque to arrive hence the score.”

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Posted 1 year ago

“Good well picked up but no payment as yet !!”

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Posted 1 year ago

“Was easy to use on my phone and easy to send from my local shop. Confirmation received when my items had arrived.”

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Posted 1 year ago

“Very easy to sendcoff your books however they give you a very poor price for them.”

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Posted 1 year ago

“Your service is very good. Books are quick to scan, and admin instructions easy to follow. Pickup works very well. But, it is very frustrating that so many books are rejected. I have a lot of good books to sell.”

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Posted 1 year ago

“You get slightly more than music magpie, and payment is more prompt and reliable.”

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Posted 1 year ago

“better than some places for customer service but dont expect to get rich”

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Posted 1 year ago

“Tracking is not very good also I didn’t get my payment in time”

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Posted 1 year ago

“The criteria for what is accepted in terms of condition at We Buy Books must have changed recently. Hardly any are accepted that have barely any surface marks, they are rejected, but are playable and useable. By all means lower the offer price but more items must be accepted, alternatively just state mint condition only will be accepted.”

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Posted 1 year ago

“Very easy to follow process, fast & efficient. The only let down is the extremely low prices paid.”

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Posted 1 year ago

Webuybooks is rated 4.7 based on 9,200 reviews