Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,166 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,166 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

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Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straightforward and easy to use.”

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Posted 2 years ago

Hi Lyndsey, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“WeBuyBooks is efficient and easy to use. i have sold through them 3 times so far and everything worked smoothly. Thank you.”

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Posted 2 years ago

Hi Mary, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Excellent from start to finish. Easy to use App. Money transferred into bank account promptly.”

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Posted 2 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“It was generally an easy to use service. The barcode scan approach is genius. Niggles: I was quite surprised how many books were rejected and enjoyed (sort of) trying to work out what you really want! It would have been helpful if you'd given an indication of this. I found it really annoying that in three cases, the ISBN was accepted, but the image then showed a different edition of the book with a different bar code. I rang up to check this and was told the books would be rejected if I sent them. Please try to sort this quirk so that the user gets a rejection (or an acceptance if you will accept the different cover). I initially didn't get my offer rate for the Platinum Jubilee because I didn't realise I needed to `apply' it when I was sealing the deal - I thought the fact that I'd clicked through from the offer would lock in the rate for me. It is though a good and transparent service and the people I spoke to on the phone were excellent. Thank you!”

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Posted 2 years ago

Hi Victoria, Thank you for taking the time to leave us a review! We are happy to get feedback and will take your comments on board, we are always looking to improve our service. We hope to see you again soon, WeBuyBooks.

Posted 2 years ago

“Great service”

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Posted 2 years ago

Hi there, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon WeBuyBooks.

Posted 2 years ago

“We are clearing out ready to move house and found the service from webuybooks to be excellent, especially as they purchased school books and revision guides”

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Posted 2 years ago

Hi Lisa, Thank you for the review. Great to hear you had a pleasant experience using our service! Hope to see you again soon WeBuyBooks.

Posted 2 years ago

“Fast efficient service. Wish some incentive could be given for books of high quality. Many of my books look unread and are in excellent condition.”

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Posted 2 years ago

Hello Daniel, Thank you for leaving a review. We're glad to hear you find our service easy to use and payment is received quickly. We’re sorry to hear some of the prices do not meet your expectations; we take many different factors into account such as prices when new, prices when used, supply/demand in the market etc when deciding if we can make an offer for items and, if so, how much for. These factors are usually out of our control, sorry. We hope to see you trading with us again soon. Best regards, WeBuyBooks

Posted 2 years ago

“Easy process … made myself a bit of money towards airport buys !! Collection smooth process . Easy payments made and in good time . Very happy .”

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Posted 2 years ago

Hi Michelle, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Fast payment but such a lot of books they say they are not buying at the moment”

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Posted 2 years ago

Hello Peter, Thank you for leaving a review. We're glad to hear you are happy with the service provided. We’re sorry to hear some of the items were not accepted at this time. Although we do try to accept as many items as possible, this is based on the supply and demand on the market and our stock levels at the time. As these factors change quickly, it may be worth checking again soon to see if we can then accept these items. We typically advise that items relating to cookery, crafts, travel, history and education may be more likely to be accepted. Any feedback is greatly appreciated and your comments will be passed on to improve our service where possible. We hope to see you trading with us again soon. Best regards, WeBuyBooks

Posted 2 years ago

“Excellent company to deal with, the app is straight forward and easy to use. I used the collection option so Evri came and took the books, money went straight to my account. Trustworthy and reliable.”

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Posted 2 years ago

Hi Julia, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Good prices and prompt payment.”

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Posted 2 years ago

Hi Julia, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Easy to scan the books, picked up from my house & paid quickly once received Great service, will use again!”

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Posted 2 years ago

Hi there, Thank you for taking the time to leave us a review! We’re happy to hear you’ve had a positive selling experience using our services and look forward to seeing you again soon. WeBuyBooks

Posted 2 years ago

“Straightforward process, reasonable prices promptly paid to my bank account.”

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Posted 2 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Easy to use service.”

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Posted 2 years ago

Hi John, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Very good service all round.Pleased”

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Posted 2 years ago

Hi Patricia, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Reasonable prizes and prompt payment”

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Posted 2 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Webuybooks is great - easy to use, reasonable prices paid and quick. However it has one flaw - about 60% of the books I wished to sell were not accepted, with the statement 'we are not buying this book at present.' I tried again with these books four times over a 9 month period and each time they were rejected. There could be more transparency and detail over this issue.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to leave a review! We are happy to get feedback and will take your comments on board, we are always looking to improve our service. Hope to see you again soon, WeBuyBooks.

Posted 2 years ago

“Very helpful website, all communications have been timely and positive. Has helped me clear a lot of donated (and not useful) books to our library freeing up space.”

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Posted 2 years ago

Hi Elaine, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Very simple to use, and all books were accepted.”

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Posted 2 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

“Easy to use and quick payment. Excellent service”

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Posted 2 years ago

Hi there, Thank you for your review. We’re glad to hear you were happy with the service! Hope to see you again soon. WeBuyBooks.

Posted 2 years ago

Webuybooks is rated 4.7 based on 9,166 reviews