Webuybooks Reviews

Name: Webuybooks
Rating: 4.68

4.7 Rating 9,194 Reviews

96 %

of reviewers recommend Webuybooks

Company Reviews

Metrics

Info

4.7

Based on 9,194 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Webuybooks made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Webuybooks 5 star review on 31st October 2023

Heather Broadhead

Webuybooks 5 star review on 14th January 2022

Sheila Leach

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy process, resulting in more shelf space -- and cash -- for me”

Helpful Report

Posted 4 years ago

It's fantastic to hear that you were pleased with the WeBuyBooks service. Thank you for taking the time to leave us a review and we hope to see you again soon. WeBuyBooks.

Posted 1 year ago

“Courier lost books but still received payment for the books sent. Very impressed, no battle in getting payment either.”

Helpful Report

Posted 4 years ago

Thank you for taking the time out of your day to leave us a review. It's great to hear that your experience using the WeBuyBooks service was a positive one. We hope to hear from you again. WeBuyBooks.

Posted 1 year ago

“An excellent and efficient service”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave us a review. It's great to hear that you had a positive experience using the WeBuyBooks service. WeBuyBooks.

Posted 1 year ago

“Excellent service, if there were any problems it was due to my printer and not being able to easily source boxes. Customer services gave excellent advice and sent me a label through the post. Looking forward to clearing more space on my book shelves.”

Helpful Report

Posted 4 years ago

We are thrilled to hear that your experience with WeBuyBooks was to your liking. We are thrilled with the feedback you have taken the time to give. We hope to see you again soon. WeBuyBooks.

Posted 1 year ago

“Great to be able to make a bit of cash out of a clear out! I’ve done the books - will try CDs next.”

Helpful Report

Posted 4 years ago

It’s great to hear that WeBuyBooks was able to deliver a service to meet your needs. We are grateful for your feedback, and we hope to see you again soon. WeBuyBooks.

Posted 1 year ago

“Very easy process - great way to clear out clutter and make a bit of cash!”

Helpful Report

Posted 4 years ago

It’s great to hear that you are satisfied with the service that we were able to provide for you. Thank you for leaving us a review. WeBuyBooks.

Posted 1 year ago

“Amazingly efficient. Well done.”

Helpful Report

Posted 4 years ago

Thank you for choosing to use the WeBuyBooks service, it’s great to hear that we were able to meet your expectations. Thank you for leaving a review and we hope to see you again. WeBuyBooks.

Posted 1 year ago

“Excellent service, quick and efficient payment.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave us a review, we greatly appreciate your feedback. We are pleased that this experience with WeBuyBooks was a positive one. We hope to hear from you again. WeBuyBooks.

Posted 1 year ago

“Extremely prompt collection, processing of books and payment!”

Helpful Report

Posted 4 years ago

Thank you for taking the time out of your day to leave us a review, your feedback is greatly appreciated. It's great to hear that you we pleased with the service provided for you. WeBuyBooks.

Posted 1 year ago

“Overall, I had problems utilising system on my phone. I had to contact customer services for label - could not fathom what button to press to get this sent. Also had problems being able to check and verify order. The company gave reasonable amounts to book, but overall quite low. It was a longer process than anticipated.”

Helpful Report

Posted 4 years ago

Hello Kirsten, Thank you for leaving a review. I am sorry to hear the process took longer than expected, I can see the items arrived in under the estimated time, it does put a slight delay on payment if the label is to be posted due to waiting for it to arrive to get the items sent off. We hope if you are to use us in the future, there won't be delays in the postal service and your label arrives with you quicker. Kind Regards WeBuyBooks

Posted 4 years ago

“very straightforward and prompt payment”

Helpful Report

Posted 4 years ago

It’s great to hear that WeBuyBooks was able to deliver a service to meet your needs. We are grateful for your feedback, and we hope to see you again soon. WeBuyBooks.

Posted 1 year ago

“Excellent experience selling my old text books. Customer Service was really good too. Would thoroughly recommend”

Helpful Report

Posted 4 years ago

It's great to read that you were pleased with the service provided by WeBuyBooks. Thank you for your feedback and we hope to hear from you again. WeBuyBooks.

Posted 1 year ago

“Apart from a minor problem with courier collection of books parcel - the service was excellent. Straightforward website procedure, helpful staff, useful information provided.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave us a review, it is greatly appreciated. We are glad that you found the WeBuyBooks service to your liking. We hope to hear from you again. WeBuyBooks.

Posted 1 year ago

“Great service, excellent way to make some extra cash.”

Helpful Report

Posted 4 years ago

It’s great to hear that WeBuyBooks was able to deliver a service to meet your needs. We are grateful for your feedback, and we hope to see you again soon. WeBuyBooks.

Posted 1 year ago

“I was happy with the overall process and received the funds within a week of posting the books. The only negatives were the effectiveness of the barcode scanner in the app (I had to manually enter the barcode frequently) and also the lack of update emails throughout the process.”

Helpful Report

Posted 4 years ago

It’s great to hear that WeBuyBooks was able to deliver a service to meet your needs. We are grateful for your feedback, and we hope to see you again soon. WeBuyBooks.

Posted 1 year ago

“Really reliable and trustworthy service”

Helpful Report

Posted 4 years ago

It's fantastic to hear that you were pleased with the WeBuyBooks service. Thank you for taking the time to leave us a review and we hope to see you again soon. WeBuyBooks.

Posted 1 year ago

“My sister recommended Webuybooks to me, it is very easy to use and I was very impressed by the fact that the books are collected and then I was informed of receipt of books and, yes, the agreed money went in the bank really quickly.”

Helpful Report

Posted 4 years ago

It’s great to hear that WeBuyBooks was able to deliver a service to meet your needs. We are grateful for your feedback, and we hope to see you again soon. WeBuyBooks.

Posted 1 year ago

“Excellent service. Easy-to-use app helped enter all the books and the shipping process is really easy too - print the label and wait for the collection. The books were checked and I received payment really quickly direct to my account.”

Helpful Report

Posted 4 years ago

Posted 1 year ago

“Excellent and well organised. I am given a lot of books and videos as donations for a charity, and have been able to raise a good amount of money for the charity through ‘We buy Books’”

Helpful Report

Posted 4 years ago

Posted 1 year ago

“So simple. Will definitely use again.”

Helpful Report

Posted 4 years ago

Posted 1 year ago

Webuybooks is rated 4.7 based on 9,194 reviews