Webbs Direct Reviews

Name: Webbs Direct
Address: Worcester Road, Wychbold, Droitwich, Worcestershire
Rating: 4.75

4.8 Rating 1,993 Reviews

98 %

of reviewers recommend Webbs Direct

4.8

Based on 1,993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01527860000

Email:

customerservices@webbs.co.uk

Location:

Worcester Road,
Wychbold,
Droitwich
Worcestershire
WR9 0DG

Webbs Direct 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices. Had to contact company as confirmation of online purchase wasn’t received. Very polite helpful staff. Fish tank arrived very well packed. Description on website matched goods received. Delivery fast”

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Posted 2 years ago

“Plants came really well packaged and were a good price”

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Posted 2 years ago

“Excellent service from Webb’s as usual. Very carefully wrapped items delivered safely and swiftly.”

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Posted 2 years ago

“Great service received goods earlier than expected”

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Posted 2 years ago

“Excellent service and a very healthy rose bush delivered. Thank you.”

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Posted 2 years ago

“Item was dented and there has been no response from email sent”

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Posted 2 years ago

“Am a new customer making purchases on behalf of a good friend. Have made multiple purchases at very competitive prices from your very wide range of products. All purchases arrived very quickly and in very good condition. My friend is very happy with the service you provide and would Recommend you to everyone.”

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Posted 2 years ago

“Fantastic service , arrived 2 days after ordering”

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Posted 2 years ago

“The lady who took my order over the phone was really helpful, as I had trouble ordering directly on line”

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Posted 2 years ago

“I was so pleased with this item. I imagined all sorts it being too small, worry of sending it back. Not like I was expecting. No nothing of this sort very strong really big exactly what I needed. I was well pleased with it all n packaged lovely. No worries of having to send it back. I love it again thank you. I will be purchasing again from this company in the mere future.”

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Posted 2 years ago

“Very satisfied with item bought. Website easy to navigate kept up to date with item’s journey. Partly packaged in cardboard tube with end of tube damaged but item not damaged, suggest cut packaging to size.”

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Posted 2 years ago

“Although I was happy with my product and how well it was packaged, Webbs used dpd as their delivery agent. I saw the van drive past my house without making the delivery. I then had a message from them to say that say that they had deposited it in the Faringdon Post Office 10 miles away, rather than Wantage, 1 mile away. I therefore had to make a 20 mile round trip to collect my package. This experience makes it unlikely that I will use Webbs Direct again.”

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Posted 2 years ago

“I have always been very impressed with your service and the promptness of your delivery service.”

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Posted 2 years ago

“Excellent quality product at a very reasonable price.”

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Posted 2 years ago

“Fast delivery and very well packed”

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Posted 2 years ago

“Good service goods received very promptly”

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Posted 2 years ago

“My order was processed and dispatched smoothly .I am very pleased with my purchase”

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Posted 2 years ago

“Fast, efficient service. Well packaged & labelled.”

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Posted 2 years ago

“Salvia hot lips - lovely sized plant (2 ltr pot) and extremely well packaged for delivery. No chance of the plant moving. Price £2.99 + delivery so a bargain. My only disappointment was there wasn't many leaves on it and no flowers (but I understand it was the end of the season for this plant). The salvia hot lips I have seen in my local area were still flowering. Assume this is because of the mild weather we have had this year.”

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Posted 2 years ago

“The shrub arrived in perfect condition and the packaging gave excellent plant protection - quite the best I have seen for a long time.”

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Posted 2 years ago

Webbs Direct is rated 4.8 based on 1,993 reviews