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Webbs Direct Reviews

4.8 Rating 1,993 Reviews
98 %
of reviewers recommend Webbs Direct
4.8
Based on 1,993 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Webbs Direct Reviews
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Phone:

01527860000

Email:

customerservices@webbs.co.uk

Location:

Worcester Road,
Wychbold,
Droitwich
Worcestershire
WR9 0DG

Excellent service was delivered the day after ordering. Very good quality product and great value for money. Would definitely buy from here again.
Helpful Report
Posted 7 years ago
Quick delivery and well packaged Item as described
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Posted 7 years ago
First time I’ve used you and can’t fault your service at all,will definitely use you again.
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Posted 7 years ago
Love my Konstsmide moose. It was very well packaged. Lumineo bunnies came one day apart. Misstakes happen and when they are rectified very promptly it's ok. Shop I will use again.+++++++++++
Helpful Report
Posted 7 years ago
Delivery did not turn up to very late in the afternoon and no phone call or message for hour delivery slot very disappointed from a lovely company like webbs u have been let down
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Posted 7 years ago
Product was priced fairly and delivery was quick and efficient.
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Posted 7 years ago
Great value for money on the Lemax model villages
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Posted 7 years ago
I ordered 3 items. One was damaged in transit but Webb's replaced it promptly & with no fuss. Of the three different companies I have purchased Lemax village buildings & figures from Webb's direct has the best customer service. I will be using them in future.
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Posted 7 years ago
Fast delivery - well packaged. Not opened as a present but all looks intact.
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Posted 7 years ago
Got the product I wanted at a price I was happy with. The parcel arrived on the right day in the time slot I was given. Good experience.
Helpful Report
Posted 7 years ago
Easy to make online order, and prompt delivery following. First time we have been notified of the actual hour of delivery. Very impressed.
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Posted 7 years ago
This is what I call excellent and prompt service. All good arrived on time and the sales support was fantastic. Will certainly use you again
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Posted 7 years ago
Loved the item , great service
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Posted 7 years ago
Received product as advertised and on the date promised very satisfied
Helpful Report
Posted 7 years ago
Delivery was extra quick, ordered one day, delivered at time and date stated two days later. Product as advertised and at the best price on the Internet. Very well packaged. Will use this company again
Helpful Report
Posted 7 years ago
We did not receive a text advising of day and time of delivery until the van driver phoned asking why we were not at home to receive the goods. Goods arrived boxed in good condition.
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Posted 7 years ago
Sorted my problem out within 5 minutes staff very friendly
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Posted 7 years ago
Exactly what I ordered. Arrived sat exact time. Wonderful service
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Posted 7 years ago
No problems everything went smoothly
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Posted 7 years ago
Quick easy sale with excellent customer service. My purchase is just the best ever..a pork scrstching advent calendar!! πŸ˜‚πŸ˜‚. Roll on 1 December!!😜
Helpful Report
Posted 7 years ago
Webbs Direct is rated 4.8 based on 1,993 reviews