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Webbs Direct Reviews

4.8 Rating 1,993 Reviews
98 %
of reviewers recommend Webbs Direct
4.8
Based on 1,993 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Webbs Direct Reviews
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Phone:

01527860000

Email:

customerservices@webbs.co.uk

Location:

Worcester Road,
Wychbold,
Droitwich
Worcestershire
WR9 0DG

Excellent service. Received email straight away. And most of all kept up to date on delivery date and 2hrs delivery slot. They used DPD who are excellent at keeping you informed as well. Thank you.
Helpful Report
Posted 5 years ago
Good quality and very quick delivery
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Posted 5 years ago
Looked all over the internet and found best results with Webbs direct. Excellent customer satisfaction. Would use again for sure.
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Posted 5 years ago
plants came well packed and in very good condition. And came within a good time frame as well which I am very pleased about. Up to now one of the best I have dealt with in terms of delivery and plants.
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Posted 5 years ago
Excellent product excellent service
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Posted 5 years ago
parcel arrived promptly and very pleased with purchase
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Posted 5 years ago
Good product Quick deliver Would recommend
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Posted 5 years ago
Fantastic service! Ordered the item, came within a few days. Very happy!
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Posted 5 years ago
Top quality communication service and top quality plant, as always.
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Posted 5 years ago
Great CS, kept me up to date on shipping etc. Thank you!
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Posted 5 years ago
I would give this company more stars if I could, service was excellent, very pleased with the pots, they were delivered on time, plus they kept me updated daily, will definitely use them again.
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Posted 5 years ago
Great 👍🏼
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Posted 5 years ago
I was happy with the timing of my parcel delivery, but when i ordered my goods i was told for the delivery cost that you would be taking all boxes away. This did not happen. Delivery was quite expensive.
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Posted 5 years ago
Ordered an arch. Poor delivery experience - just left outside the wrong building without anyone needing to sign for it or check if it was in the right place - driver just dropped it off and dissappeared. Had to manhandle it into my car to take it where it should have been delivered. When we went to put it up the trellis work was very poorly constructed/damaged - not sure which - and we have had to refix everything. Very dissappointed.
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Posted 5 years ago
Good products good service, reasonable prices
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Posted 5 years ago
Damaged trellis but possibly by delivery. Otherwise ok value.
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Posted 6 years ago
Good service quick delivery
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Posted 6 years ago
Order delivered promptly. A part was missing but sent out the day I phoned and told them about it. Would definately buy from again
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Posted 6 years ago
fab service. really quick delivery. plenty of texts to keep me informed of delivery times. and plant was lively and we'll packaged
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Posted 6 years ago
found some really unusual begonias plus dahlias, only available from Webbs. Fast delivery and excellent quality - one star off though, as a pack of three special begonias had two good-sized healthy corms as expected, but third was one very, very tiny shrivelled one, so NOT a pack of three really!
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Posted 6 years ago
Webbs Direct is rated 4.8 based on 1,993 reviews