Webbs Direct Reviews

Name: Webbs Direct
Address: Worcester Road, Wychbold, Droitwich, Worcestershire
Rating: 4.75

4.8 Rating 1,993 Reviews

98 %

of reviewers recommend Webbs Direct

4.8

Based on 1,993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01527860000

Email:

customerservices@webbs.co.uk

Location:

Worcester Road,
Wychbold,
Droitwich
Worcestershire
WR9 0DG

Webbs Direct 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

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“Product is as described and satisfies my needs. Delivered promptly.”

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Posted 7 years ago

“Easy ordering, very quick delivery”

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Posted 7 years ago

“Very good service and a plant of quality thank you”

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Posted 7 years ago

“Very good customer service”

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Posted 7 years ago

“excellent service”

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Posted 7 years ago

“Atrocious packaging, terrible product, poor customer service , late refunds Avoid”

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Posted 7 years ago

“Kept up to date with delivery details and delivered when stated - would definately use again :-)”

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Posted 7 years ago

“Quick and prompt service.”

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Posted 7 years ago

“Very fast delivery of item, and excellent communication regarding delivery”

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Posted 7 years ago

“A really quick service and good price for my chosen items. Thank you.”

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Posted 7 years ago

“Delivery as detailed and arrived well wrapped to avoid damage”

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Posted 7 years ago

“Easy ordering, brilliant choice, efficient staff, excellent customer service, quick delivery and value for money”

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Posted 7 years ago

“I placed 2 orders within a few days of each other and was very happy with the items and dispatch HOWEVER the way that payment is taken (a 'pending' payment which was actually taken from my account followed by a later second payment) resulted in me having the money taken twice for each order. When I contacted Customer Service at Webbs to ask for help to sort this out, I was first ignored, then told I was confused, mistaken and then not telling the truth despite me sending details from my card provider on what they could do to help me. I have therefore had to wait 30 days to have each pending payment returned to me by my card provider, luckily not so much money that it left me in difficulties but it could easily have been the case. It is a shame that the customer service I received means that I will not be shopping here again.”

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Posted 7 years ago

“Been looking for bird feeder trays like this to add to existing bird feeder stand without having to dismantle the stand as some other makes require. These are very robust, bigger than expected and arrived safely packaged very promptly. Really good value, well pleased and would use Webbs again without doubt.”

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Posted 7 years ago

“on time correct competitive price”

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Posted 7 years ago

“My order turned up in quick time and was exactly as described - good quality bird boxes. Very happy with my purchase”

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Posted 7 years ago

“qicl and efficient delivery. Items well packed and in good order, One of the packages which is for a present had a damaged box, probably from being opened a couple of times but for the reduction I can accept that, Sets of 2 glasses ordered were fine but the photo of them made them look better than they are. All in all an excellent purchase.”

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Posted 7 years ago

“prompt delivery well packaged but quality of plant not very good as a retired plant buyer for a large company i would not have accepted plants of this quality”

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Posted 7 years ago

“Value for money, excellent service and good communication”

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Posted 7 years ago

“Very efficient service on time with delivery”

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Posted 7 years ago

Webbs Direct is rated 4.8 based on 1,993 reviews