Webbs Direct Reviews

Name: Webbs Direct
Address: Worcester Road, Wychbold, Droitwich, Worcestershire
Rating: 4.76

4.8 Rating 2,011 Reviews

98 %

of reviewers recommend Webbs Direct

4.8

Based on 2,011 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01527860000

Email:

customerservices@webbs.co.uk

Location:

Worcester Road,
Wychbold,
Droitwich
Worcestershire
WR9 0DG

Webbs Direct 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

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“The trellis I ordered arrived on time as promised. It was very well packed in bubble wrap. I am sure it would have survived being dropped from a great height. The trellis was very well made and far more robust than others I had seen that were more expensive.”

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Posted 10 years ago

“Easy to use site - good product at right price - delivery excellent.”

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Posted 10 years ago

“Excellent service, cant fault it”

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Posted 10 years ago

“Great to be able to reach a knowledgeable person on the phone and talk about - in this case trellis - the product that you are thinking of buying but are anxious because you cannot actually see it and you are spending 100's of pounds. The Trellis is perfect and delivery of even this bulky item only took two days by the courier. All very efficient and thank you. London resident”

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Posted 10 years ago

“Speedy delivery - and great to get a photo confirming where the parcel had been left.”

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Posted 10 years ago

“Excellent service and no problems”

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Posted 10 years ago

“Prompt service, good product.”

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Posted 10 years ago

“user friendly web site - and prompt delivery!”

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Posted 10 years ago

“Order came very quickly. Free delivery. Item cheaper than Amazon.”

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Posted 10 years ago

“I ordered some bamboo hoop plant supports which were very reasonably priced and arrived within two days of ordering. Excellent service overall.”

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Posted 10 years ago

“The delivery was very promt and at the time I was given by e-mail. The rose was well packaged and arrived intact.”

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Posted 10 years ago

“Fast and reliable service. The product arrived in time and is great and does everything it says on the label. Thank you”

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Posted 10 years ago

“I found website easy to use. Ordering was very easy and goods arrived much quicker than I expected. All in all a great experience”

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Posted 10 years ago

“We have made two orders to to this site for various trellis panels and fence posts. All products arrived well packed in bubble wrap . Just one willow panel had a piece of framing willow missing which I was able to repair very quickly with a piece of willow I already had in my shed. The Hidcote trellis panels, rebated with proper corner joints, are particularly good quality. All products are treated to last for 15 years, unlike the 10 year guarantee you get with other suppliers whose products are merely dip treated. The first order arrived late as items were found to be out of stock so -as I did with my second order- I would ring to check availability. The second order arrived in just I two days after ordering. A text message from the City Link couriers kept us informed so the fact that there is no order tracking with this site is not really an issue. I will be more than happy to make further orders from this site in the future.”

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Posted 10 years ago

“Easy website, delivery person went the extra mile to find my place as it is a new estate - just lucky i was in as an all day delivery slot is difficult. Pleased with my purchase”

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Posted 10 years ago

“Our Willow Edging arrived very quickly and was easy to install in the garden. It looks great and is just what we needed to define the lawn from the bank.”

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Posted 10 years ago

“Easy to order, quick to deliver, rolls of wood are good, but some wires had split, easy enough though to fix, just a shame as then they would have received 5 stars”

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Posted 10 years ago

“Excellent service and quality product.”

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Posted 10 years ago

“An easy to use service, my products turned up quickly and are of a good quality.”

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Posted 10 years ago

“Absolutely amazed & pleased at the level of customer service. Treated as a person , and very easy to order &question. I would happily recommend Webbs . The plants were very good and arrived in excellent time”

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Posted 10 years ago

Webbs Direct is rated 4.8 based on 2,011 reviews