Webbs Direct Reviews

Name: Webbs Direct
Address: Worcester Road, Wychbold, Droitwich, Worcestershire
Rating: 4.76

4.8 Rating 2,010 Reviews

98 %

of reviewers recommend Webbs Direct

4.8

Based on 2,010 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01527860000

Email:

customerservices@webbs.co.uk

Location:

Worcester Road,
Wychbold,
Droitwich
Worcestershire
WR9 0DG

Webbs Direct 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

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“Good customer service, staff very helpful”

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Posted 8 years ago

“I order the product and it was delivered in only a couple of days the quality was good”

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Posted 8 years ago

“Excellent value and service would highly recommend”

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Posted 8 years ago

“Very fast delivery item well packed and as described Price was about average Will use this company again”

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Posted 8 years ago

“Could not send a photo Sent a review a few minutes ago but my internet went down so not sure if you got the original”

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Posted 8 years ago

“Easy to order, excellent delivery system on time. Good value for money.”

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Posted 8 years ago

“I couldn't buy these pots cheaper and delivery was excellent”

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Posted 8 years ago

“Very prompt delivery and excellent packaging. We are very pleased with the squirrel- proof feeder esp. as the squirrel is not!”

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Posted 8 years ago

“Very happy with the service & quality of the plant pot trays I bought.”

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Posted 8 years ago

“Item was easy to order and arrived by post in tact and very quickly.”

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Posted 8 years ago

“I ordered some trellis and some roses from this company. All items were marked as in stock and should be delivered within a couple of working days. The following day I received an email saying it had been delayed 24 hours, fine. However in the free days after that it didn't turn up, and I received no dispatch email. I emailed to enquire and got no response. I then phoned but the correct department weren't available and didn't call back as I was told they would. I eventually got through to the right people and was told that one rose was missing and they were trying to locate it and that they would phone back, which they once again failed to do. In the end they delivered the rest of the order but not the missing rose. I kept being told the rose would be delivered on a certain day but then that day would pass with no delivery, and when contacting them they still didn't have the stock. They said they would send a dispatch email, but when the rose finally was dispatched (3 weeks late) there was no email. I have given two stars because all the products were decent quality when they arrived, but customer service is appalling. They don't phone back, and often don't reply to emails, and just seem to have no idea what is going on.”

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Posted 8 years ago

“Efficient, reliable and very good prices when compared to other suppliers. Delivery was efficient, on time and reliable. Thoroughly recommend this firm.”

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Posted 8 years ago

“Very poor service. I ordered a raised kitchen planter for my brother in law's 70th birthday. It was supposed to be delivered in 2/3 days. Payment and delivery charge was taken straight away but a week later there is no sign of it. Numerous e-mails and phone calls have gone unanswered. Eventually an e-mail to say it would come today, one week late, but it hasn't. I could not be more disappinted.”

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Posted 8 years ago

“Ordered troughs with trays - trays half the size they need to be - 2 calls - both promised to get back having looked into it - not heard again from either - not very good.”

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Posted 8 years ago

“First order went smoothly with no complaints. Delivered on time.”

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Posted 8 years ago

“Speedy delivery. Good product.”

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Posted 8 years ago

“Great service my goods were ready and waiting at the desk for me”

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Posted 8 years ago

“Good price. Way cheaper than the same thing at any DYI. Wold like to see the trellis section as sturdy as the rest. Overall happy.”

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Posted 8 years ago

“You did what it said on the tin .Brilliant”

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Posted 8 years ago

“Good price and good product. Delivered promptly and very well packed indeed. They obviously put in a lot of effort to make sure my plants arrived in excellent condition. 10 out of 10!”

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Posted 8 years ago

Webbs Direct is rated 4.8 based on 2,010 reviews