Webbs Direct Reviews

Name: Webbs Direct
Address: Worcester Road, Wychbold, Droitwich, Worcestershire
Rating: 4.76

4.8 Rating 2,011 Reviews

98 %

of reviewers recommend Webbs Direct

4.8

Based on 2,011 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01527860000

Email:

customerservices@webbs.co.uk

Location:

Worcester Road,
Wychbold,
Droitwich
Worcestershire
WR9 0DG

Webbs Direct 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a bulky product on a Sunday evening.Received email next day advising delivery the following day (tuesday) before 4 pm. Arrived at 10am. Brilliant service”

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Posted 9 years ago

“After having knee surgery 2 wks ago both my daughters decided to get out the house and take me for dinner at your, I must say how disappointed I was at the food we had. I ordered a panini which was bearly warm, very plain with a salad that had been out for hours. I would have expected from you and the price did not reflect the quality”

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Posted 9 years ago

“Received very quickly. Well packed and in good condition. Will use again”

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Posted 9 years ago

“Order was confirmed and delivered on time.Also I was told exactly at all times how my order was progressing, to the extent that on the designated delivery day I was allocated a 1 hour time slot. Fantastic!”

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Posted 9 years ago

“Quick accurate service, will definitely use again”

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Posted 9 years ago

“The fire pit cover is good quality and good value. Delivery via DPD was prompt and, with a tracking facility that enabled me to see exactly where the van was and when it would arrive at my door, most convenient.”

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Posted 9 years ago

“I ordered two pieces of fan-shaped trellis..........they arrived very promptly, are of sound construction, and were so well-packaged in large bubble-wrap that it possibly took me more time to unwrap them than it'll take the man who does my gardening to put it up.”

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Posted 9 years ago

“very good service and excelent customer service will use them again in the future”

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Posted 9 years ago

“I was delighted with webbs and the speed in which I received my water feature, it was exactly what I wanted”

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Posted 9 years ago

“Excellent service from ordering to delivery . The wooden arch looks great!”

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Posted 9 years ago

“1st class price product and delivery.”

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Posted 9 years ago

“Simple process and effective”

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Posted 9 years ago

“Excellent service, easy to order and quick delivery”

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Posted 9 years ago

“FIRST ONLINE ORDER WITH THEM, VERY QUICK SERVICE AND ONE FAULT WITH ONE OF THE ITEMS WAS QUICKLY PUT RIGHT WITH A FAST REPLACEMENT THE FOLLOWING DAY, CANNOT FAULT THAT AT ALL, HIGHLY RECOMMENDED.”

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Posted 9 years ago

“The garden tiller arrived promptly and was easy to set up. Very pleased.”

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Posted 9 years ago

“Excellent product, exactly what I wanted. Prompt delivery - only two days after the order was placed.”

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Posted 9 years ago

“Excellent, friendly service.”

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Posted 9 years ago

“Great service and speedy delivery”

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Posted 9 years ago

“Product supplied had peeling paint and corrosion, but webbs acted very well to replace it and then ultimately provide a refund once that wasn't satisfactory.”

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Posted 9 years ago

“I could not believe how quickly Webbs and their courier responded to my order. I ordered a garden arch on line and this heavy item was delivered the following working day. The courier company emailed me with a one-hour time slot and delivered bang on target. Webbs you are to be congratulated on your choice of courier. I am pleased with the arch. It was good value for money, was well wrapped in bubble- wrap and no shipping damage was apparent. This was my first purchase from Webbs and I will definitely be back for more. Well done and thank you. Paul Smith, Oxfordshire.”

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Posted 9 years ago

Webbs Direct is rated 4.8 based on 2,011 reviews