Login
Start Free Trial Are you a business?? Click Here

Webbs Direct Reviews

4.8 Rating 2,010 Reviews
98 %
of reviewers recommend Webbs Direct
4.8
Based on 2,010 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Webbs Direct Reviews
Visit Website

Phone:

01527860000

Email:

customerservices@webbs.co.uk

Location:

Worcester Road,
Wychbold,
Droitwich
Worcestershire
WR9 0DG

Excellent customer service - went the extra mile to ensure furniture was delivered for the weekend. The delivery company were an hour late, but that was more to do with London traffic than Webbs. Would recommend as a company for products and customer service..
Helpful Report
Posted 9 years ago
Website easy to use. Product was not in stock so offered opportunity to cancel and then contacted personally to advise of delivery once item was back in stock. Excellent personal service.
Helpful Report
Posted 9 years ago
By mistake, an order for Chempak 2 was sent as Chempak 3. A replacement dispatch of the original order of Chempack 2 was sent completely free of all costs. Brilliant service delivery and will order again due to terrific customer care and service. Well done Webbs.
Helpful Report
Posted 9 years ago
Very impressed. With delivery and products
Helpful Report
Posted 9 years ago
Only problem was that the site would not accept debit cards. However it was quickly sorted out by phone. Delivery details very precise. Good value for money.
Helpful Report
Posted 9 years ago
Small problem but were great about it, sorted very quickly. Thanks
Helpful Report
Posted 9 years ago
Quick service, no problems at all. They did forget to put the free cover with the vegtrug but promptly got one for me from the store when I asked. Great garden centre.
Helpful Report
Posted 9 years ago
Excellent and quick service with a good product. Barbara Tunbridge Wells
Helpful Report
Posted 9 years ago
Great little machine and great delivery
Helpful Report
Posted 9 years ago
Delivery man was rude and the arch I bought did not have the right screws.
Helpful Report
Posted 9 years ago
Great service
Helpful Report
Posted 9 years ago
excellent choice
Helpful Report
Posted 9 years ago
Order was received quickly and on good condition.
Helpful Report
Posted 9 years ago
Very prompt service. Basic quality could have been better. Added strengthener underneath to support soil.
Helpful Report
Posted 9 years ago
Very prompt delivery, and a good product for a very good price
Helpful Report
Posted 9 years ago
Good and easy to put together but a couple of ends were split.
Helpful Report
Posted 9 years ago
Fast and efficient
Helpful Report
Posted 9 years ago
The product is as good as expected, and not too difficult for a 1person self assembly. I would recommend this raised bed to any gardener. The delivery was as speedy as predicted and the courier's help was much appreciated . Mrs C. Leeds.
Helpful Report
Posted 9 years ago
Specifications, shipping, arrival all good. Perhaps assembly instructions could be a little more detailed, but we got there in the end. !
Helpful Report
Posted 9 years ago
quick delivery excellent comms, what more can you ask for
Helpful Report
Posted 9 years ago
Webbs Direct is rated 4.8 based on 2,010 reviews