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Webbs Direct Reviews

4.8 Rating 1,993 Reviews
98 %
of reviewers recommend Webbs Direct
Company Reviews Product Reviews
11
 Metrics Info
4.8
Based on 1,993 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Webbs Direct Reviews
Visit Website

Phone:

01527860000

Email:

customerservices@webbs.co.uk

Location:

Worcester Road,
Wychbold,
Droitwich
Worcestershire
WR9 0DG

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Carol Parsons
Verified Reviewer
“After isolating for many months and feeling anxious about going out, I was treated at Webb’s of Wychbold for afternoon tea. Absolutely gorgeous. The staff were so very efficient and showed us to our seated area in a safe manner, which was all set up ready for our cream tea. Our hospitality waitress was Maxine. I don’t think I have ever been anywhere where I have felt so welcome for an afternoon tea. Maxine was definitely the hostess with the mostess🤩she gave us great service and made sure our drinks were kept topped up hot. Nothing was too much. I think she could see I felt a bit anxious but she had a lovely manner about her and her smile was so warming and I felt at ease at our table. Webb’s has made a great effort with the Christmas decorations too. I will be going back to do some shopping for Christmas. You really must visit. Thankyou for a lovely friendly visit.”
Helpful Report
Posted 3 years ago
Carol Parsons
Verified Reviewer
“After isolating for many months and feeling anxious about going out, I was treated at Webb’s of Wychbold for afternoon tea. Absolutely gorgeous. The staff were so very efficient and showed us to our seated area in a safe manner, which was all set up ready for our cream tea. Our hospitality waitress was Maxine. I don’t think I have ever been anywhere where I have felt so welcome for an afternoon tea. Maxine was definitely the hostess with the mostess🤩she gave us great service and made sure our drinks were kept topped up hot. Nothing was too much. I think she could see I felt a bit anxious but she had a lovely manner about her and her smile was so warming and I felt at ease at our table. Webb’s has made a great effort with the Christmas decorations too. I will be going back to do some shopping for Christmas. You really must visit. Thankyou for a lovely friendly visit.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Very fast delivery”
Helpful Report
Posted 3 years ago
Mr Ballinger
Verified Buyer
“Very healthy large plants, and the most securely packaged plant I have ever received.”
Helpful Report
Posted 3 years ago
Mr Robinson
Verified Buyer
“Great to get a good quality plant so quickly and efficiently!”
Helpful Report
Posted 3 years ago
Miss Baker
Verified Buyer
“Very good website, excellent selection of plants and excellent service. Pansies I ordered arrived in perfect condition, better than expected and packed well. Will definitely buy from Webb’s again and thoroughly recommend.”
Helpful Report
Posted 3 years ago
Mr Warnes
Verified Buyer
“Very good service. We ordered Gunnera Manicata which we couldn't find anywhere else. Arrived promptly, well packaged and good communication. Would definitely use again.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Damaged product. Emailed and asked for a refund but no response. Won’t be ordering again.”
Helpful Report
Posted 3 years ago
Mr Simpson
Verified Buyer
“Lovely healthy plants, thank you.”
Helpful Report
Posted 3 years ago
Mr Harkett
Verified Buyer
“Always a pleasure to deal with good quality fair price and fast delivery never a problem”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Ordered and came very quickly, sooner than expected. How good is that!”
Helpful Report
Posted 3 years ago
Mrs Glennerster
Verified Buyer
“Great plants and delivery”
Helpful Report
Posted 3 years ago
Mrs Williams
Verified Buyer
“I find great deals on Webbs Direct, quality and the service is excellent. The care taken in packing the plants for delivery is extremely good. Always worth taking a look at when buying plants.”
Helpful Report
Posted 3 years ago
Mrs Lee
Verified Buyer
“I was soooo impressed with the service. At this time I was looking for one particular plant (which I found), but didn’t look any further on the site. The delivery was fast, packaging exceptional, beautiful healthy plants in great condition. I would recommend Webb’s to anyone, my first but not last experience has been fantastic.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“easy access good selection of merchandise reasonable prices deliver when they say”
Helpful Report
Posted 3 years ago
Mr Hayward
Verified Buyer
“My parcel was delivered promptly and precisely. We were out and the parcel was left in a safe place exactly as I had requested. Thank you.”
Helpful Report
Posted 3 years ago
Mr Marsey
Verified Buyer
“Overall experience was good except for the fact I paid more postage to return my order than I did for delivery”
Helpful Report
Posted 3 years ago
Dr Butterfield
Verified Buyer
“Quickly delivered and plants in excellent condition and packaged very well. Thank you. Will definitely use you again”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Webb’s of Hagley staff have been consistently very helpful all summer giving advice and being efficient both on the telephone and face to face. Deliveries were on time. Many thanks.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Nice price in sale for item. Extortion for delivery and dirty dusty product arrived. So not the greatest.”
Helpful Report
Posted 3 years ago
Webbs Direct is rated 4.8 based on 1,993 reviews
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