Webbs Direct Reviews

Name: Webbs Direct
Address: Worcester Road, Wychbold, Droitwich, Worcestershire
Rating: 4.76

4.8 Rating 2,010 Reviews

98 %

of reviewers recommend Webbs Direct

4.8

Based on 2,010 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01527860000

Email:

customerservices@webbs.co.uk

Location:

Worcester Road,
Wychbold,
Droitwich
Worcestershire
WR9 0DG

Webbs Direct 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

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“Product was very good and just what I needed. The service,when I collected the product was also very efficient..”

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Posted 9 years ago

“Don't normally do reviews but felt I had to in this instance. Excellent service from staff at webbs. The best delivery experience I have ever encountered. It is nice to find a company that delivers what is promised. Well done”

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Posted 9 years ago

“Very quick delivery, although my product was expensive compared to Australia and New Zealand ($10AUD) it is exactly what I was after”

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Posted 9 years ago

“Good communication about delivery times. Packing was very badly damaged but luckily contents ok. Brackets for leg supports difficult to assemble and eventually had to put one upside down, but it is not noticeable. Would definitely buy from Webbs again.”

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Posted 9 years ago

“Excellent service would definitely use you again.”

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Posted 9 years ago

“VERY HELPFULL COMPANY DID LISTEN TO MY CONCERNS ABOUT PREVIOUS ORDER SO THIS ORDER WAS OK”

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Posted 9 years ago

“very fast delivery, great quality of product, considering purchasing another one if I have the room in garden. very impressive service.”

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Posted 9 years ago

“Easy to navigate through their website and easy ordering process. The new Vegtrug liner arrived promptly and the couriers even text me in advance with a 1 hour delivery window so didn't have to hang around all day. Excellent overall servive and I'll recommend you to friends.”

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Posted 9 years ago

“We ordered on-line for delivery to Derbyshire. They are easy and professional people to deal with. Goods were exactly as described and delivered in perfect condition. A slight confusion over delivery method was resolved calmly and with ease to our complete satisfaction. It has been an excellent experience.”

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Posted 9 years ago

“Excellent service and very quick delivery thank you.”

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Posted 9 years ago

“Delivery process excellent, able to track delivery to within minutes.”

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Posted 9 years ago

“As described, quick delivery, very pleased”

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Posted 9 years ago

“I have been a fan of Webbs for many years and although I no longer live in the area I visit about 4 or 5 times a year and each time Webbs is top of my list of places to go. I must have spent thousands of pounds there over the years all of which were top quality and a lot of garden tools are still at their best after many years of usage. You an imagine my upset when going there on Sunday to lunch, seeing the used trays with uneaten food being taken by tray and tray trolleys through between the hot food counters where fresh hot food was being served and then taken behind the ladies serving the hot food counter to the kitchen. I cannot be the only one who finds this most unhygienic, so I looked to see what their hygiene rating was - as this is supposed to be on view at all times - nothing showing anywhere, I assume they do have one and hopefully it is a (5), but on Sundays performance it would have been a (1). I won't go into the roast potatoes in their jackets... uggh.. and the fact that I couldn't eat either of mine as they were black inside. I still enjoyed the shopping and spent well over £60 in there, most of which I could buy from a local (to me) garden centre, plus the £20 odd for two meals and two teas. I will probably visit again in the next couple of months but if I do, it will be for shopping only, I think it will be down the road to either The Crown or the Robin Hood for a meal.”

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Posted 9 years ago

“What a fantastic company, friendly , helpful staff, & good prices for quality goods. My items were posted & delivered within 48 hours of placing the order. Highly recommended & I will use Webbs again in the future.”

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Posted 9 years ago

“I ordered & paid for goods which showed on line that they were in stock. I received a telephone call about 2 hours later to say that there was a problem with their inventory and that they were out of stock. I requested could they please order the items for me and contact me when they would be back in store. I waited for nearly 2 weeks .....No phone call or email! So yesterday I drove to Webbs & had a refund. I complained and was offered a voucher for a free hot drink for all my inconvenience !!! ! I will not be using their online service again”

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Posted 9 years ago

“I ordered the plant pots on Sunday afternoon, they arrived Tuesday. One pot was split and a replacement was sent as soon as I informed Customer Services. Very pleased with the pots and the service”

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Posted 9 years ago

“Very pleased with the way my order was dealt with and prompt delivery”

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Posted 9 years ago

“what can I say, my order was delivered speedily, and I am very happy with my purchase.”

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Posted 9 years ago

“Ordered a beautiful Elizabeth Rhododendron for my friend Elizabeth in the UK ( I am in Australia). It arrived on time, with a little note as I requested and as beautiful as it looked in the picture. Thanks”

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Posted 9 years ago

“Arrived as ordered and on time”

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Posted 9 years ago

Webbs Direct is rated 4.8 based on 2,010 reviews