Webbs Direct Reviews

Name: Webbs Direct
Address: Worcester Road, Wychbold, Droitwich, Worcestershire
Rating: 4.75

4.8 Rating 1,993 Reviews

98 %

of reviewers recommend Webbs Direct

4.8

Based on 1,993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01527860000

Email:

customerservices@webbs.co.uk

Location:

Worcester Road,
Wychbold,
Droitwich
Worcestershire
WR9 0DG

Webbs Direct 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, good value for money”

Helpful Report

Posted 6 years ago

“Friendly & efficient service , especially from Sue . Thanks for your help .”

Helpful Report

Posted 6 years ago

“Package was ripped (and it was packed with other things in a fair sized box so it must have been in that condition when it was put in the box) I telephoned Webbs, explained the problem, they said they would get it changed. They did not. I telephoned again, got the same person on the telephone, so he was already aware of my problem and he said he would look into it and get back to me. He has not. I will try again today....they say ''third time lucky''. It would not matter one hoot about the packaging if it was for myself, as the product itself is not damaged. However, it is for a requested Christmas present so needs to be presentable. And presentable it certainly is not. Very disappointed in the response from Webbs. Am keeping fingers crossed hoping they will sort this problem out very soon.”

Helpful Report

Posted 6 years ago

“Meeting up with a friend scones very dry coffee poor quality”

Helpful Report

Posted 6 years ago

Thank you for your review, I am sorry you feel you had a negative experience during your visit to the Restaurant. Our delicious scones are baked every day and the turn over is so high during these busy periods that I am surprised you found the scones to be dry. Had we of known on the day we would have happily replaced the item for you. Our delicious coffee is made from a delicious blend called three sixty rainforest beans and we always receive compliments about the taste and flavour of the coffee. If you have any problems on future visits please do not hesitate to let a member of the team know so we can help rectify the matter straight away. Kind regards Sophie

Posted 6 years ago

“Prompt service and delivery on time”

Helpful Report

Posted 6 years ago

“Always excellent service and bird feeding products are of high quality and are encouraging a wide variety of our feathery friends which I record on the Birdwatch survey for the BTO. Will recommend these products to others.Keep up the good service.”

Helpful Report

Posted 6 years ago

“Very quick efficient service”

Helpful Report

Posted 6 years ago

“excellent service received goods within 24 hours.”

Helpful Report

Posted 6 years ago

“Good products, great customer service, good pricing,”

Helpful Report

Posted 6 years ago

“Brilliant service and so fast and efficient.”

Helpful Report

Posted 6 years ago

“My mirror is beautiful it looks really well in my hallway thankyou”

Helpful Report

Posted 6 years ago

“The product I received from this company can only be described as 100per cent satisfying. I would recommend this seller to anyone, purchasers will not be disappointed.”

Helpful Report

Posted 6 years ago

“Thankyou for prompt service and good products, will use you website again.”

Helpful Report

Posted 6 years ago

“Very efficient and easy ordering process - my parcel arrived very quickly and it was very easy to arrange a time for delivery that suited me”

Helpful Report

Posted 6 years ago

“Had problems with secure payment page so rang customer services who sorted me out very quickly and were extremely helpful. MNaged to use website to buy a second item with no problem. Items arrived safely, good accurate information about delivery times and arrived at the correct delivery time. All in a.ll, I shall be using the website again.”

Helpful Report

Posted 6 years ago

“Excellent service and fast delivery.”

Helpful Report

Posted 6 years ago

“correctness and quality”

Helpful Report

Posted 6 years ago

“Quick delivery each time ! Very good packaging! Highly recommend”

Helpful Report

Posted 6 years ago

“Quick efficient transaction. I would buy again from Webbs.”

Helpful Report

Posted 6 years ago

“Appropriately wrapped items arrived safe and sound when they were supposed to. The hedgehog igloos themselves will have to be reviewed later when I've spoken to the occupants.”

Helpful Report

Posted 6 years ago

Webbs Direct is rated 4.8 based on 1,993 reviews