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Webbs Direct Reviews

4.8 Rating 1,975 Reviews
98 %
of reviewers recommend Webbs Direct
4.8
Based on 1,975 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Webbs Direct Reviews
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Phone:

01527860000

Email:

customerservices@webbs.co.uk

Location:

Worcester Road,
Wychbold,
Droitwich
Worcestershire
WR9 0DG

Plant sourced onsite and was at a competitive price. Delivery was timely and the plant arrived in good condition. I would use this company again in future.
Helpful Report
Posted 6 months ago
Strong healthy plants well packed and delivered on time - a welcome contrast to other nurseries selling online. I will definitely be ordering from Webbs again.
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Posted 6 months ago
Great plant gr8 service
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Posted 6 months ago
Quality Spike the Hedgehog worktop savers. Adorable and practical. Service and delivery excellent
Webbs Direct 5 star review on 29th May 2024
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Posted 6 months ago
Great product. Well packed and promptly delivered. Such a good service.
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Posted 6 months ago
Excellent products, good value and quick delivery. Would certainly use this seller again.
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Posted 6 months ago
My first purchase from Webbs and I'm sure it won't be the last. The plants were nice and healthy and a good size. They were also in very condition due to their excellent packaging - the best I've seen from the many other nurseries I've used.
Helpful Report
Posted 6 months ago
Webs were excellent. Very speedy delivery.When the ordered item was received broken, one phone call to Webbs, spoke to a very friendly and helpful person, the next day a replacement item was delivered and the damaged item was taken in exchange. Excellent customer service, no hassle and my Aunt is very pleased with her garden ornament.
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Posted 6 months ago
Beautiful plants which came so quickly ! And were perfectly transported. This is my second time ordering from Webbs and it was just as good as the first. Now Webbs is my “go to” for buying plants
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Posted 6 months ago
Fabulous geraniums. Healthy and robust. Just waiting for them to flower now, but they’re looking good!
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Posted 6 months ago
I ordered 2 of the very popular hot air balloon solar garden lights and not only were they cheaper than almost anywhere else, they arrived within two days!!!
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Posted 6 months ago
All plants received were excellent good root condition l look forward to them coming out & enjoying them
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Posted 6 months ago
Prompt service. Superior quality rose. Superbly packed.
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Posted 6 months ago
Plant arrived well packed and in perfect condition. It was also the cheapest price I could find. Very happy
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Posted 6 months ago
Fast delivery and was kept informed of delivery schedule.
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Posted 6 months ago
Plants arrived quickly and although 2 of them were upside down in the packaging they were still in good condition. I contacted the company and they’ve assured me that they’ll speak to the packaging department.
Helpful Report
Posted 6 months ago
Beautiful healthy plants delivered in a timely fashion. We were kept. Informed of delivery plans. Would recommend Webbs Direct to all
Helpful Report
Posted 6 months ago
The first order I put in was incorrectly processed and the wrong item was delivered. The item I originally ordered was finally delivered but within a couple of uses (Wilkinson hedge cutters) the product failed to work properly and is now of no use. I am beyond angry and have given up. I will not use Webbs again.
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Posted 6 months ago
I ordered some orchid pots and compost. It arrived well packaged with no issues. I would use again.
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Posted 6 months ago
Customer service was impeccable, fast, efficient and helpful. Could not have wished for a better outcome
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Posted 6 months ago
Webbs Direct is rated 4.8 based on 1,975 reviews