Webbs Direct Reviews

Name: Webbs Direct
Address: Worcester Road, Wychbold, Droitwich, Worcestershire
Rating: 4.75

4.8 Rating 1,993 Reviews

98 %

of reviewers recommend Webbs Direct

4.8

Based on 1,993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01527860000

Email:

customerservices@webbs.co.uk

Location:

Worcester Road,
Wychbold,
Droitwich
Worcestershire
WR9 0DG

Webbs Direct 5 star review on 31st May 2024

Anonymous

Anonymous // 01/01/2019

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“good price & quick /safe delivery”

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Posted 3 years ago

“First time using Webb’s Direct and would definitely use them again. Efficient and friendly communication and one of those rare companies that actually get back to you when they say they will. Seb went out of his way to resolve an issue we had with a parasol even though it was our mistake. You really get the impression that they have customer satisfaction at their heart.”

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Posted 3 years ago

“Another great purchase and experience. After receiving my order so quickly with quality plants I decided to place a second order. While I didn't receive my order as quickly as the first (next day) it was still extremely fast (2nd day). Plants arrived extremely well packaged and very healthy. Bottom line quick delivery and despite being cheaper than many other websites the plants have been superior in my experience.”

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Posted 3 years ago

“Wonderful garden centre with a fantastic online presence. I have visited the garden centre on many occasions but after we went into lockdown I started ordering online. The plants are always the best quality and the customer service is extremely good if you experience any issues. Packed well and usually delivered within days after placing order.”

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Posted 3 years ago

“Ordered seven plants Wednesday morning, received an email Wednesday afternoon confirming delivery for Thursday! Plants arrived early Thursday morning by DPD, plants were extremely well packaged and healthy. I've recently ordered lots of plants from many different nurseries, two of them very prominent and they have not come anywhere near Webbs in respect of price, speed of delivery and overall quality of plants with the equivalent plants costing nearly twice as much for a 2l pot (Webbs were 3l) and so much faster delivery (other companies taking on average 10 days to deliver, others I'm still waiting;approaching 3 week!). I will definitely be buying from Webbs again and recommend them highly.”

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Posted 3 years ago

“A gift of Floribunda rose. Very secure and clever packaging. Rose in pot arrived in perfect condition. Look forward to planting and seeing it grow. Sx”

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Posted 4 years ago

“Ordered an item in the sale, was a bit hesitant due to not ordering from here before, but could not have had a better service. Email updates to let me know about my order and delivery were great, and the item arrived 2 days before estimated delivery date. Packaged really well so no damage. Would definitely order from Webbs Direct again.”

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Posted 4 years ago

“Love your Hagley garden centre and restaurant ...we are regular visitors to the restaurant...your staff at Hagley are excellent..more like friends then staff ...one of our safe places to visit during pandemic...Well done !!! Mr and Mrs Lowe ....😀😀😀👌👌👌”

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Posted 4 years ago

“Where do I Start 1.if I could give no stars I would,2 communication absolutely appalling,3 delivery not 3days as stated more like 10. 4 box turns up with £2000 corner sofa & the box looks like it fell off the back of a lorry.5 was not surprised to find sofa damage in a number Of places.6 also parts missing Which make me think I have someone’s used corner sofa not new as sold on site. 7 also the cushion on the one sofa looks like it come from a soft play area at some kids play centre. I Could go on as there’s more this was supposed to be my wife’s 50 birthday present how disappointing very disappointing if I lived local I would drop it back off myself I’m f****ing furious. I’m in the process of talking to A friend from trading standards. Before I finish I can not add photos either as I don’t support iPhone photos.”

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Posted 4 years ago

“Good service fork&spade bought as presents and absolutely thrilled with them”

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Posted 4 years ago

“Wow! Live plants carefully packed by Webbs and delivered expertly and in great condition by DPD. Really Great to see plastic free packaging materials too. Outstanding service, thank you!”

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Posted 4 years ago

“Excellent service and product well done”

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Posted 4 years ago

“Competitive pricing, quick delivery, and a healthy plant- thanks!”

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Posted 4 years ago

“Easy to order arrived quickly in perfect condition”

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Posted 4 years ago

“Very happy with the transaction. Very good quality pots and saucers at a good price. Fast dispatch and securely packaged.”

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Posted 4 years ago

“Beautiful geared shears......what a Discovery! They cut like a knife through butter....effortless! Communication and delivery times good too!”

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Posted 4 years ago

“good product and excellent service”

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Posted 4 years ago

“They said 55cm palm I know it's a rough estimate but there was literally 2 stems which measured the highest of 40cm and one was snapped majority of the plant was just under 30cm so yes dissapointed compared to the other plants I ordered from another shop, they measured the same size as the areca palm from webbs when the palm should of been alot bigger and none were snapped should of ordered my palm from the other place I guess”

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Posted 4 years ago

“Elho pots are great. Arrived quickly and well packaged”

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Posted 4 years ago

“Part of my order was incomplete. Roses that did arrive looked healthy. Good packaging for those that arrived.”

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Posted 4 years ago

Webbs Direct is rated 4.8 based on 1,993 reviews