Webbs Motor Caravans Reviews

Name: Webbs Motor Caravans
Address: Webbs Motor Caravans Ltd. Bath Road (A4) Padworth Reading Berkshire , ,, Reading
Rating: 4.86

4.9 Rating 202 Reviews

97 %

of reviewers recommend Webbs Motor Caravans

Company Reviews

Metrics

Info

4.9

Based on 202 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful from start to finish, I would recommend to use to anyone. Dave in sales helped with all the questions and getting the Caravan that we wanted A+++”

Helpful Report

(Webbs Caravans - Salisbury) - Posted 4 years ago

“Very helpful hand over of our lovely caravan. Lots of useful information on hand over. Friendly staff and excellent service.”

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(Webbs Caravans - Salisbury) - Posted 4 years ago

“The selection of caravans was ideal for us to choose a layout that suited us. Alex, the sales man that helped us was friendly, very knowledgeable and extremely helpful. Nothing seemed too much trouble. We were very impressed with the handover process, Mike ensured he explained all aspects of our new van, he was also very helpful and friendly.”

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(Webbs Caravans - Salisbury) - Posted 4 years ago

“They do great on what they have done in the past.”

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(Webbs Caravans - Salisbury) - Posted 4 years ago

“Everything 5* thank you very much. ☺️”

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(Webbs Caravans - Salisbury) - Posted 4 years ago

“All staff were very friendly helpful and extremely knowledgeable, particularly Alex and Mike. We are absolutely delighted with the purchase of our caravan and the service we received at Webbs. Would definitely recommend this company to others.”

Helpful Report

(Webbs Caravans - Salisbury) - Posted 4 years ago

“Lovely service from every one we met both times we visited Salisbury. Kept topping us up with coffee and as in other reviews we were not rushed and given all the time we needed to be sure that was the caravan we wanted. All their caravans are in first class condition and we wouldn't hesitate to use them again. Well worth visiting if your serious about your next purchase. As for the handover we couldn't have been in better hands! Thank You ,”

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(Webbs Caravans - Salisbury) - Posted 4 years ago

“First rate service ...from first viewing to picking up caravan the service was exceptional. Would highly recommend to anyone looking for a caravan to come here and see the great selection. All staff are both polite and knowledgeable. The handover was really informative and taught us some useful tips and nothing was too much trouble. Thanks to all at Webbs for such a good experience and for our lovely new caravan...cant wait to go away in it very soon.”

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(Webbs Caravans - Salisbury) - Posted 4 years ago

“Fabulous experience from start of process to driving off with new van , no fuss ,van preparation was superb, hand over great , and lots of advice along the way Will return to reading”

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(Webbs Motor Caravans - Reading) - Posted 4 years ago

“very good customer service. we were shown how everything worked in our new caravan and have been impressed by the friendly and knowledgeable staff! Dave and Jan have been amazing!”

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(Webbs Caravans - Salisbury) - Posted 4 years ago

“Thanks, great service, with great staff. Steve in sales and Neil on hand over.”

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(Webbs Motor Caravans - Reading) - Posted 4 years ago

“Picked up our third motorhome earlier today ....all three have been bought from Webb’s ! We always buy from Webb’s because of their competitive prices and great customer service. Thanks to Steven for a good deal and to Neil for an excellent handover process.”

Helpful Report

(Webbs Motor Caravans - Reading) - Posted 4 years ago

“From the moment we enquired about the new caravan, Dave in particular, at Webbs could not have been more helpful. The service provided from the initial phone call to the handover when collecting the caravan has been excellent and I would highly recommend Webbs to anyone looking to buy a caravan or motorhome.”

Helpful Report

(Webbs Caravans - Salisbury) - Posted 4 years ago

“Found a van on website, turned up at show room, steve showed us round. Bought it! No dramas, delays or pushing for payment. Very helpful shop and Neil bless him trying to give 2 novices a run down on what's what and how it works. You did a grand job. Shame when we got home we havent got a clue! We were so excited it went in one ear and out tuther! Looking forward to the open road and freedom. Thank you, I'm sure we'll be seeing you for advice at some point.”

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(Webbs Motor Caravans - Reading) - Posted 4 years ago

“We were provided with a very professional service at everystage of the purchase & very helpful to my wife's disability. Thank you very much.”

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(Webbs Motor Caravans - Reading) - Posted 4 years ago

“Very disappointed, as had nothing but problems from the start, and cannot get webs to sort it out, would not recommend anyone to buy from Webbs Motorhomes any more, had a friend interesting in buying from you, he is now looking to buy some where else. Nothing seems to be covered on the guarantee, after sales service very poor, not interested in sorted problems out.”

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(Webbs Motor Caravans - Reading) - Posted 5 years ago

Thank you for your review Mr Ritchie. Having spoken to you since you wrote this review and you admitted you wrote it in anger and would happily remove this review. Webbs have only seen the van once since ownership and we couldn't fault the vehicle when it came in. Webbs have since offered to help Mr Ritchie out with a part that he wanted to upgrade on the motorhome.

Posted 4 years ago

“Excellent customer service, very friendly and knowledgeable. Will use Webbs again!!”

Helpful Report

(Webbs Caravans - Salisbury) - Posted 5 years ago

“This is our second caravan purchased from Webbs. Again, great service from both David and Mike. Would highly recommend purchasing a caravan from these gentlemen!.”

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(Webbs Caravans - Salisbury) - Posted 5 years ago

“Great service given my competent staff. Always made to feel a valued customer.”

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(Webbs Motor Caravans - Reading) - Posted 5 years ago

“We where looking for our first motorhome online and decided to visit Webbs (Reading) as they had a large selection of motorhomes. Steven was our salesman and was fantastic gave us time to look at each motorhome so we could take things in and try things out, and was on hand to give advice on things we hadn't thought of. We purchased our Auto Trail Tribute from Webbs and the day of collection we had a few questions we had forgotten, but Neil who showed us around the motorhomes functions answered them all of them and gave us valuable information we hadn't thought of before. I would highly recommend Webbs (Reading) if you are looking to buy a motorhome from start to finish they know what they are doing and do it well. Thank you Steven & Neil of Webbs (Reading)”

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(Webbs Motor Caravans - Reading) - Posted 5 years ago

Webbs Motor Caravans is rated 4.9 based on 202 reviews