Webbs Motor Caravans Reviews

Name: Webbs Motor Caravans
Address: Webbs Motor Caravans Ltd. Bath Road (A4) Padworth Reading Berkshire , ,, Reading
Rating: 4.86

4.9 Rating 202 Reviews

97 %

of reviewers recommend Webbs Motor Caravans

Company Reviews

Metrics

Info

4.9

Based on 202 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just sold our caravan to Webbs, Matt and Oliver were both very helpful and professional. They made it a very stress free process and we would highly recommend Webbs for both buying and selling - You’re in safe hands.”

Helpful Report

(Webbs Caravans - Salisbury) - Posted 1 year ago

“We have now used Webbs for more than ten years and find them the most helpful company. Nothing is too much trouble and everything is done with a smile. Whether it is selling, buying or fixing we have been thoroughly satisfied with the end result. Well done and thank you”

Helpful Report

(Webbs Caravans - Salisbury) - Posted 1 year ago

“Excellent service. Webbs bought our Motorhome from us with an agreed price over the phone which Guy who came to our storage site to inspect stuck too. Both Steve on the phone and Guy were very professional polite and respectful. All the paperwork/ online V5 was sorted very easily and the payment was in our account immediately. Can’t fault them at all, well done Webbs.”

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Posted 1 year ago

“We sold our caravan to Webbs, dealing with Oliver. It couldn't have been simpler. Answered the questions he asked about the caravan and got an offer which we accepted. Simon came and collected the caravan from the site we were on. He arranged for the payment to be made and off he went. All very friendly and hassle free. Easy peasy and we would not hesitate to deal with them in the future.”

Helpful Report

(Webbs Caravans - Salisbury) - Posted 1 year ago

“Excellent customer service from start of purchasing process to driving away. Steve really helpful and knowledgeable. Everything they said they’d do, they did without false promises or excuses.”

Helpful Report

(Webbs Motor Caravans - Reading) - Posted 1 year ago

“We bought our caravan from here. After I drove Alex nuts by changing my mind 4 days before we were meant to collect our van on which one I wanted. The guys rallied to get it all serviced etc ready for us to collect on the Saturday. Amazing staff so helpful and professional.”

Helpful Report

(Webbs Caravans - Salisbury) - Posted 1 year ago

“Awful! We spend £50k on a camper and the second they had our money they washed their hands of us! Even before we drove it away we asked about a spare key to be told “we don’t know, look in the pack in the glove box”. No spare key there so they arranged for a new one. 3 MONTHS LATER I’m STILL chasing for it! Fobbed off with excuses! The leisure battery wouldn’t turn on and they refused to help over the phone, so had to drive all the way there for them to look at it. Turned out to be a fuse which we had to replace ourselves! When we got the V5 back it was not showing as a camper, still as a panel van with 3 seats! So we had to sort this ourselves! They did not make us aware of this before hand! Now the tap has stopped working! I would be very wary of buying from these cowboys!”

Helpful Report

(Webbs Motor Caravans - Reading) - Posted 1 year ago

“This was our second caravan purchase from Webb's. The service received from the sales team was excellent, with all our questions and queries answered. This is why we returned to webb's. They have a really good selection of vans on display, all very clean and sensibly priced. Our van was ready to pick up on the date agreed at purchase, and was valeted throughout to a high standard. We had a minor problem with the shower, which was sorted out by Barry in the service department with no hassle at all. Webb's even arranged to pick up the van, do the repair and return it to us, something we did not expect. We would have no hesitation in recommending Webb's based on our experience.”

Helpful Report

(Webbs Caravans - Salisbury) - Posted 1 year ago

“One phone call and arrangements completed to purchase our Caravan. Matt arrived as agreed on time. 20 mins and the Caravan was inspected and paid for at the agreed price. All very professional. Very happy thank you.”

Helpful Report

(Webbs Caravans - Salisbury) - Posted 1 year ago

“We bought our first van 10 years ago from Webbs and we returned to them recently for the purchase of our third van. We knew exactly what we wanted and Steven was able to source and provide our perfect van. Communication was excellent throughout and they were so helpful and kept us informed all throughout the process and were happy to answer our many queries. They do a handover video exclusive to your van on YouTube so you can refer to it when necessary, great idea. Hopefully their after sales service will be as good, should we need it, I don’t doubt that it will be. We have no hesitation in recommending Steven and Webbs, a huge stock of vans and even if they don’t have what you want they will do their utmost to find it!”

Helpful Report

Posted 1 year ago

“Absolutely first class. Steven sold our Motor Home and I couldn't have wanted a better, smoother and professional service in tragic circumstances. I will be returning in the Autumn for ,my camper van. Thank you Steven.”

Helpful Report

Posted 1 year ago

“Dealt with Guy and his team who were knowledgeable , friendly and helped me find my perfect camper van....thanks for your help , i will be recommending ! 5*”

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Posted 1 year ago

“Sold my Swift Challenger, the process from start to finish was undertaken with the upmost professionalism. If you are thinking of selling your caravan, Webbs would be my first port of call, couldn’t fault their attention to detail”

Helpful Report

(Webbs Caravans - Salisbury) - Posted 1 year ago

“Absolutely trustworthy, honest company. We had the pleasure of the most relaxed salesman I have every met , Josh was happy for us to browse at our own pace and asked us to call upon him if we found anything we liked. We found the motorhome we wanted , paid the deposit and the vehicle was ready on time. The service centre also kept their word . I would definitely recommend Webb’s Motorhomes and Josh is a credit to the company. We will be back even when Reading is 6 hrs from our home address but they have the quality stock and the service given is worth the trip . Keep up the good work”

Helpful Report

Posted 1 year ago

“Excellent service from Matt, kept me informed throughout the sale. Roger came on the day to collect, at the time stated, and did a check on the caravans condition. Payment was effortless. Would definitely recommend Webbs as the place to go to sell your caravan.”

Helpful Report

(Webbs Caravans - Salisbury) - Posted 1 year ago

“Great service on the sale of my caravan. Excellent price and communication. Would thoroughly recommend Webbs caravans. Matthew was very professional and most helpful from the start of the process until the collection of my caravan.”

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(Webbs Caravans - Salisbury) - Posted 1 year ago

“We bought our caravan from Webbs in Salisbury in January 2022. They are an excellent company, and their customer service is second to none! Being newbies, we got ourselves in a pickle a couple of times and both times I rang them and spoke to Barry who put us right and got us out of a jam. I wouldn't want to go anywhere else, even though I live in Oxfordshire.”

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(Webbs Caravans - Salisbury) - Posted 1 year ago

“We sold our Bailey unicorn caravan to webbs and are really happy with the service they provided prompt and polite would definitely use again well done webbs”

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(Webbs Caravans - Salisbury) - Posted 1 year ago

“1.3.23 Purchased a Motorhome from Webbs Reading, experienced fantastic sales and aftercare service throughout. No hard sell from Steve in Sales, just full answers to all our questions and queries. Aftercare from Danny and his team in the workshop could not have been any better after we discovered a couple of issues that needed sorting. All the work was carried out professionally and exceptionally fast causing us least inconvenience and we were kept fully informed by Danny throughout. Cannot recommend them highly enough.”

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Posted 1 year ago

“Was so very helpful from the first time went there and so polite”

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(Webbs Caravans - Salisbury) - Posted 1 year ago

Webbs Motor Caravans is rated 4.9 based on 202 reviews