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Webbs Motor Caravans Reviews

4.9 Rating 202 Reviews
97 %
of reviewers recommend Webbs Motor Caravans
4.9
Based on 202 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Anonymous
Anonymous  // 01/01/2019
Great customer service from Steven Archer at Reading, always a speedy response to questions asked. The handover videos are really useful for future reference.
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Posted 3 years ago
Amazing service!! We have just sold our lovely Bailey Advance 76-4 back to Webbs (due to health problems) and can't praise them enough for their great customer service, smooth operation, fair pricing and seamless collection service. We bought our motorhome from Webbs and received the same great service then. The staff certainly know their product and are happy to answer and explain any queries you may have!! We have enjoyed our motorhome life and would encourage anybody just starting out to start by visiting Webbs!!!
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Posted 3 years ago
I can honestly say Webb’s in Salisbury are the best caravan dealer. The whole team are fantastic and nothing is too much trouble. We have just sold our caravan back to Webb’s as our family have grown out of camping and they offered an incredibly generous price. They collected our caravan and their driver Simon was so professional. If you are looking to buy or sell a caravan look no further than Webb’s.
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(Webbs Caravans - Salisbury) - Posted 3 years ago
This is the very best Dealer I have ever used in 23 years! No rush, no hard sales talk, help there if you need it. From my initial enquiry email, to collection, the whole process was flawless. My new Caravan was presented to me in immaculate condition. My thanks to Alex Dawson, Michael and a lovely cleaning technician and to all the rest of the Team, a massive thank you. I will be back.
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(Webbs Caravans - Salisbury) - Posted 3 years ago
We went to Webb’s on Saturday, Both Steven & Neil took loads of time with us making the both of us welcome. Nothing was any trouble for them no pressure at all would highly recommend Webb’s for their staff are second to non. Thank you Steven.
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Posted 3 years ago
As first time buyers of a motor home, we were impressed by every member of staff at Webbs with whom we interacted. Staff were consistently friendly, knowledgeable and helpful and Steven, in particular, was exemplary. He steered us through our buying journey, ensured that all our questions were answered in full and he provided us with regular updates on progress during our purchase. Exceptional customer service from a very professional company. We highly recommend Webbs!
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Posted 3 years ago
Had to leave another review after my recent experience, after thieves cutting a huge whole in the roof of my caravan to steal the window I contacted Webb’s and due to it needing a new roof they couldn’t repair, having it being a side panel it wouldn’t of been a problem so Barry and Alex made calls and emails on my behalf direct to Bailey to arrange my quote, now this is service second to none and why I wouldn’t go anywhere else. Thanks all
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(Webbs Caravans - Salisbury) - Posted 3 years ago
A pleasure to deal with from the beginning. Very professional. Great communication. Every staff member we had contact with were friendly and had a smile. The handover etc was very good and the information videos supplied are great. Thank you to all.
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(Webbs Caravans - Salisbury) - Posted 3 years ago
From start to finish I have been very impressed with the service from Webb’s. From my initial contact with Matt, my subsequent meeting with Dave and then finally the delivery to the site of my choice, everything has been honest and professional. The price of the caravan was good and the condition on delivery was exceptional. I could not have asked for more. I am so confident in their customer service that I have recommended several friends to Webb’s
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(Webbs Caravans - Salisbury) - Posted 3 years ago
Great service no messing collected as agreed and paid for after inspection great price given. Thanks Matt.
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(Webbs Caravans - Salisbury) - Posted 3 years ago
Webb’s gave me a decent price for my caravan and Matt Woodward was very friendly, helpful and professional. The money was paid into my account immediately and I would definitely recommend them.
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(Webbs Caravans - Salisbury) - Posted 3 years ago
Sold my caravan to Webb’s , the all experience was amazing from the very first contact with Matthew. We had four quotes from other companies and Webb’s beat other quotes easily and talked us through a very simple process . At first I thought they may knock the price down when they finally viewed my caravan but no even after pointing out a few minor faults , I recommend anybody wanting to sell with minimum of fuss give Webb’s a go
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(Webbs Caravans - Salisbury) - Posted 4 years ago
Easy to do business with and fair price paid.
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(Webbs Caravans - Salisbury) - Posted 4 years ago
Looking for a genuinely first class dealer? Look no further than Webb’s, from purchase to hand over we could not fault their service. Excellent videos, caravan was in excellent condition and supportive handover advice. Thank you to you all. Mr A Noonan York
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(Webbs Caravans - Salisbury) - Posted 4 years ago
I recently sold my caravan to Webbs and I must say the whole process was superb and hassle free as they said it would be. On Monday, Matt from Salisbury offered me a very fair price subject to an inspection on the Friday. Matt arrived on time and after a quick look around the van, transferred the agreed monies directly into my bank, hitched up and drove off back to Salisbury. Matt and Webbs were a delight to deal with and I've already recommended Webbs to two of my friends.
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(Webbs Caravans - Salisbury) - Posted 4 years ago
Hi David. The caravan is brilliant thank you and i really cant exaggerate how brilliant your service has been from the 1st phone call with your self all the way through to driving away with our new caravan. Your whole team has been brilliant and the videos Mike did are fantastic. You guys have all done everything you said and more and ive felt so comfortable investing my hard earned money in a caravan from you. Thanks again and i will recommend you to anyone.
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(Webbs Caravans - Salisbury) - Posted 4 years ago
Decided to sell our caravan. Webbs communications were first class even when closed they forwarded an email to us. They offered us a price when they came to view my caravan wondered wether they would drop the price, but no they gave us they price they stated. We have had dealings with many caravan dealers but by far Webbs come top of the league. Many Thanks for a pleasant and easy transaction. l
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(Webbs Caravans - Salisbury) - Posted 4 years ago
Great people - dropped in to pick up up a mains to hook-up cable adapter. They had none in stock but went out the back & found one which they let me have for free!
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(Webbs Caravans - Salisbury) - Posted 4 years ago
We have just purchased our 4th motorhome. Webbs have been amazing right from the first phone call to the end. No pressure, felt at ease. Nothing was too much trouble. Steve was our contact and we could not be happier.
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Posted 4 years ago
We have just purchased our second motorhome from Webbs and yet again we can say we have had 1st class service they always have a GREAT selection of vans to suit every pocket and after service is also very good!!!!!
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Posted 4 years ago
Webbs Motor Caravans is rated 4.9 based on 202 reviews