Webbs Motor Caravans Reviews

Name: Webbs Motor Caravans
Address: Webbs Motor Caravans Ltd. Bath Road (A4) Padworth Reading Berkshire , ,, Reading
Rating: 4.86

4.9 Rating 202 Reviews

97 %

of reviewers recommend Webbs Motor Caravans

Company Reviews

Metrics

Info

4.9

Based on 202 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpull”

Helpful Report

(Webbs Motor Caravans - Reading) - Posted 5 years ago

“Webbs Caravans are absolutely brilliant! Their customer service is the best of the best and could not be happier with the entire process start to finish!! Will be recommending to all!”

Helpful Report

(Webbs Caravans - Salisbury) - Posted 5 years ago

“Excellent service from Webbs from start to finish , cannot fault them. Would highly recommend them for anyone looking to buy a caravan especially for the first time.”

Helpful Report

(Webbs Caravans - Salisbury) - Posted 5 years ago

“Picked up our new motor home from Webbs at the weekend. The van was beautifully prepared and we had a great handover from Neil. Thanks to Steven who managed the process for us. Nice people, great service.”

Helpful Report

(Webbs Motor Caravans - Reading) - Posted 5 years ago

“From the 1st impressions and welcoming reception to discussions with alec and dave throu to handover and collecting new caravan, it's been a very positive and enjoyable experience, the caravans are presented in immaculate condition and good attention to detail throughout would definitely reccomend.”

Helpful Report

(Webbs Caravans - Salisbury) - Posted 5 years ago

“We bought our motorhome from Steven last week and we are absolutely thrilled with it. Steven was exceptionally helpful, professional and mad e the whole purchase experience a very enjoyable one. Neil, who did the handover was also very good. TWe came away totally certain we had made, for us, a great purchase from Webbs and will definately be using you again and recommending you to anyone who asks!”

Helpful Report

(Webbs Motor Caravans - Reading) - Posted 5 years ago

“experienced knowledgeable friendly staff, have bought many items from not just caravans, nice to have a local firm you can relies on. we always enjoy doing business with them and will continue to in the future. we would always recommend them to family friends and anyone who will listen”

Helpful Report

(Webbs Caravans - Salisbury) - Posted 5 years ago

“Steve Archer excellent customer service, quick response to any queries/issues. This is our 3rd motorhome and we’ve bought all three from Steve.”

Helpful Report

(Webbs Motor Caravans - Reading) - Posted 5 years ago

“Excellent price for our caravan. Customer service fantastic - lots of helpful information throughout the buying process. Everything happened on time. Promises were kept and the handover was well prepared and well managed. Great Team”

Helpful Report

(Webbs Caravans - Salisbury) - Posted 5 years ago

“We were very impressed with Webbs. 2 Days after agreeing the purchase of our new van, I was injured in an accident at work. Webbs went out of their way to be helpful and to work around the fact that I am unable to drive at the moment. The quality of the preparation and valeting of the van was the best we have seen. The handover specialist really was excellent, very helpful, knowledgeable and truly the right person in the right job. We would have no hesitation in recommending Webbs to anyone.”

Helpful Report

(Webbs Motor Caravans - Reading) - Posted 5 years ago

“well worth the 100 miles journey, very friendly & helpful staff.”

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Posted 5 years ago

“Really great service no pressure selling”

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(Webbs Caravans - Salisbury) - Posted 5 years ago

“Josh,was the member of staff who helped us with our purchase of v w T5 camper.He was never pushy and put us at ease throughout the whole process.We are so glad we ended up coming to Webbs for our campervan.All your staff were polite and friendly especially the nice man who showed us everthing we needed to know about our purchase.Thankyou to you all.”

Helpful Report

Posted 5 years ago

“Webbs have been friendly, helpful, knowledgeable and thorough from first coming to look at their caravans for sale to buying one and then coming back to go through the hand over and any final details/questions. We recommend them for a pleasurable buying experience. Dave was brilliant!”

Helpful Report

(Webbs Caravans - Salisbury) - Posted 5 years ago

“This is the second caravan we have purchased from Webbs in Salisbury. As usual the whole experience is second to none. We have not experienced the attention to detail with any other dealer that we have received at Webbs. Nothing is too much trouble from the moment you walk into the building. It is probably 4 years or so since we were last there in terms of a caravan purchase. A coffee when you walk in. As much help and advice as you need, without a salesman following you around, unless you require it. It is a no pressure experience with as much support and help as you can possibly require. Particular thanks to Alex, yet again, for all his help and assistance with the transaction. A big thank you to Mike too, it is the second time, we have had a handover and run through the systems of out new caravan by someone who really cares about the detail and ensuring that you are not left wanting. On the day after picking up the caravan, we were staying locally and needed some technical help. We popped into to Webb's and Chris the Technical guy was most helpful in taking us to a similar caravan and going the through the detail to help us. Thanks to Chris, we manage to resolve the issue. All in all a great team who are a credit to Webbs. They really do deserve 5 stars.”

Helpful Report

(Webbs Caravans - Salisbury) - Posted 5 years ago

“Usual good service from Steven and the team”

Helpful Report

(Webbs Motor Caravans - Reading) - Posted 5 years ago

“Fabulous service as always. We brought our second Motorhome and are now living the dream. A big thank you to Joe Perry who’s patience and professionalism made the purchase very easy. Joe’s persona is refreshing and I’m sure he will be a huge asset to Webb’s. We will not hesitate to use Webb’s again and we have told all our friends of which may well make a purchase of their own.”

Helpful Report

(Webbs Motor Caravans - Reading) - Posted 5 years ago

“The service provided by Webbs was first class and i would highly recommend them to buy a caravan from this firm. The staff at Webbs were always courteous especially Dave, Stephen and Mike. From start to finish the purchase of this caravan has been delightful. What to buy a caravan don't go anywhere else”

Helpful Report

(Webbs Caravans - Salisbury) - Posted 5 years ago

“Last week I was towing my caravan home from the Old Sarum campsite when my new car, (6 days old), failed completely as I drove onto the Salisbury ring road. The RAC mechanic suspected my caravan's 13 point connector, as the car worked normally when the caravan was not connected up. He shadowed me for safety up to Webbs at Salisbury where I explained the problem and was immediately offered a much needed coffee, and after a short time Chris Burke, their caravan engineer examined the problem. He checked the connector, but decided the fault was elsewhere, and as soon as he looked under the bonnet of my week old car, he identified that the towing electrics had been incorrectly wired, with the main power cable for the Fridge (10 amp), and for battery charging being connected through a 7.5amp fuse. He quite properly could not work on the car, but with his advice I was able to complete my journey safely with the caravan brake and indicator lights working, and the fridge turned off to avoid blowing that fuse. Once home, I sorted out the now defrosted items from the caravan freezer section, and contacted the main dealer who sold me the car and arranged the tobar fitting. Chris of course was spot on. The installer who had made the dangerous error was deeply embarrassed. That fuse fed power to the car's computer, so it is hardly surprising that everything failed. I am truly grateful for the friendly reception I received at Webbs, and for the prompt help from the service manager and then Chris. I live too far away to give Webbs my business, but if I were nearer their helpful and positive approach would have won them a long term customer. Thank you again.”

Helpful Report

(Webbs Caravans - Salisbury) - Posted 5 years ago

“The service we received from initial calling in to look at caravans to actually purchasing a van, the detailed hand over has been second to none. Alex and Mike were extremely helpful and professional.”

Helpful Report

(Webbs Caravans - Salisbury) - Posted 5 years ago

Webbs Motor Caravans is rated 4.9 based on 202 reviews