Webbs Motor Caravans Reviews

Name: Webbs Motor Caravans
Address: Webbs Motor Caravans Ltd. Bath Road (A4) Padworth Reading Berkshire , ,, Reading
Rating: 4.86

4.9 Rating 209 Reviews

96 %

of reviewers recommend Webbs Motor Caravans

Company Reviews

Metrics

Info

4.9

Based on 209 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely trustworthy, honest company. We had the pleasure of the most relaxed salesman I have every met , Josh was happy for us to browse at our own pace and asked us to call upon him if we found anything we liked. We found the motorhome we wanted , paid the deposit and the vehicle was ready on time. The service centre also kept their word . I would definitely recommend Webb’s Motorhomes and Josh is a credit to the company. We will be back even when Reading is 6 hrs from our home address but they have the quality stock and the service given is worth the trip . Keep up the good work”

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Posted 1 year ago

“Excellent service from Matt, kept me informed throughout the sale. Roger came on the day to collect, at the time stated, and did a check on the caravans condition. Payment was effortless. Would definitely recommend Webbs as the place to go to sell your caravan.”

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(Webbs Caravans - Salisbury) - Posted 1 year ago

“Great service on the sale of my caravan. Excellent price and communication. Would thoroughly recommend Webbs caravans. Matthew was very professional and most helpful from the start of the process until the collection of my caravan.”

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(Webbs Caravans - Salisbury) - Posted 1 year ago

“We bought our caravan from Webbs in Salisbury in January 2022. They are an excellent company, and their customer service is second to none! Being newbies, we got ourselves in a pickle a couple of times and both times I rang them and spoke to Barry who put us right and got us out of a jam. I wouldn't want to go anywhere else, even though I live in Oxfordshire.”

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(Webbs Caravans - Salisbury) - Posted 1 year ago

“We sold our Bailey unicorn caravan to webbs and are really happy with the service they provided prompt and polite would definitely use again well done webbs”

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(Webbs Caravans - Salisbury) - Posted 2 years ago

“1.3.23 Purchased a Motorhome from Webbs Reading, experienced fantastic sales and aftercare service throughout. No hard sell from Steve in Sales, just full answers to all our questions and queries. Aftercare from Danny and his team in the workshop could not have been any better after we discovered a couple of issues that needed sorting. All the work was carried out professionally and exceptionally fast causing us least inconvenience and we were kept fully informed by Danny throughout. Cannot recommend them highly enough.”

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Posted 2 years ago

“Was so very helpful from the first time went there and so polite”

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(Webbs Caravans - Salisbury) - Posted 2 years ago

“Excellent service from Matt and his team. Collected the caravan with no problems paid exactly what we agreed no complaints Driver (Simon) very polite and helpful. Would recommend this company buying or selling your caravan. Thanks a lot Andy and Diane”

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(Webbs Caravans - Salisbury) - Posted 2 years ago

“I advertised my used motorhome for sale privately but was contacted by Webbs asking if I would consider selling it to them as a dealer. Obviously price was a major factor in that decision. After a flurry of emails and messages, I am delighted to say that within 24hours, Guy Tegg their General Manager had visited, inspected, paid for and taken away my motorhome at a price I was very happy with. All done very professionally, courteously and hassle free. Thank you.”

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Posted 2 years ago

“What an absolute joy from start to finish. Alex our rep was so helpful nothing was too much trouble and answered all our questions provided really helpful videos and on day of collection we were shown how to operate everything. All staff really friendly and helpful,”

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(Webbs Caravans - Salisbury) - Posted 2 years ago

“On our way home from our caravan site our trailer lights disappeared. We thought it was a fuse gone so as we were near Webbs, we thought we would just pop in a get one. Lo and behold it wasn’t a fuse and Chris found that a cable had been pinched by the jockey wheel. There are no words to express our gratitude for his determination to find and fix the problem. It was such a relief to be able to get back on the road and head home to our family. A huge thank you to Barry, Chris, Steve and Dave. Heroes each one.”

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(Webbs Caravans - Salisbury) - Posted 2 years ago

“Nice and easy handover with Steve for our px and collection of new van. We had a small dashboard problem the next day which was promptly sorted by Danny the workshop manager and great service from Cartronix.”

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Posted 2 years ago

“We sold our caravan to Webbs. We were very impressed with them. They gave us a great price and kept to their word. After inspection there was no haggling and money was transferred instantly. They even collected.”

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(Webbs Caravans - Salisbury) - Posted 2 years ago

“These guys are simply brilliant…we suffered a couple of rookie errors and they came to the rescue. No matter how many questions we had someone was always available to answer them. First mistake, we didn’t carry out the ‘pull test’ (caravan and car parted ways). Soon as the tow bar was repaired we went to check everything was okay on the Alko, the plug coupler wouldn’t fit. Barry became our teacher over the phone and guided us on how to realign it…hey presto! Another valuable, if painful lesson learned. On our way to our campsite, they replaced the brake cable and manoeuvred the caravan out of the yard so we could go on our way. First night at the campsite the temperatures dropped well below freezing, but the caravan was nice and warm…the morning arrived and all the error codes were showing. In our haste to get warm, we had switched to gas and emptied our gas cylinder! We were lucky enough to have a small heater to get us through until help arrived. Webbs to the rescue again! We cannot express our gratitude to all of the staff at Webbs in Salisbury. Never once made us feel foolish for making errors and showing us how to avoid making the mistakes again. Such a great bunch. Personal thanks to Alex, Barry, Oliver, Steven and Toby. Heroes without Capes. Service above and beyond. Marcel, & Fiona”

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Posted 2 years ago

“Steve and the team made the buying process for our first Motorhome very easy and didnt submit us to hours of hard sell as you seem to get at many dealers! A couple of small teething problems (partly of our own making!) were easily resolved. Thanks for everything.”

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Posted 2 years ago

“We sold our caravan to Matt at Webbs caravans, from the start Matt was professional and true to his word with a good purchase price paid the sale was faultlessness, i would not hesitate to do business with Matt again.”

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(Webbs Caravans - Salisbury) - Posted 2 years ago

“I am very late in writing this review, for which I apologise! I bought a 2004 Romahome Dimension motorhome in August. Will was the salesman and he was incredibly helpful but without being pushy. As an older lady purchasing her first motorhome, it was great from start to finish. They even arranged delivery to my home address as I was unable to get to the showroom to pick her up. I've had several trips away and everything works like a dream. Incredibly pleased especially as their service department carried out some extra work needed to get through the MOT. Extremely friendly, efficient and professional service which puts the customer first. Would highly recommend Will and all at Webbs in Reading.”

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Posted 2 years ago

“Amazing dealership! There was no hard selling, we were left alone to make our decision, in a comfortable room with free tea, coffee, chocolate etc. Alex was professional yet caring. Mike was beyond amazing! He sent us videos he made of our caravan ,showing us how to use each component of the van - inside and out. On the day of collection Mike’s attention to detail was superb, from attaching towing mirrors, hitching up the caravan to the car, and showing us how the motor mover worked. Cannot be faulted. 5 stars!”

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(Webbs Caravans - Salisbury) - Posted 2 years ago

“Very good service from Matt at Webbs Caravans. Good price paid on the day. Matt was very helpful and keen to advise. Fully recommend to others.”

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(Webbs Caravans - Salisbury) - Posted 2 years ago

“Brought our Auto-sleeper motor home from Will a salesman at the Reading branch who was very helpful but not at all pushy, he left as alone to look at the vehicle and try all the bit and pieces for as long as we needed and then came to show us all the bits we weren't sure of. Was very helpful and checked anything he wasn't sure of for us. We had a little problem before collection which they sorted out for us and were very good on the hand over. Only had the vehicle for a couple of days but so far very pleased with it and would recommend Webbs.”

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Posted 2 years ago

Webbs Motor Caravans is rated 4.9 based on 209 reviews