Feel Reviews

Name: Feel
Address: Avon House, Avonmore Road, London, Avon House, Avonmore Road, London, United Kingdom
Rating: 4.38

4.4 Rating 1,551 Reviews

83 %

of reviewers recommend Feel

4.4

Based on 1,551 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.4 out of 5

About Feel:

Premium wellness, reimagined.
Honest ingredients.
Backed by science. For you.

Our philosophy centers on empowering you to take control of your health journey with clarity and confidence.

OUR VALUES
Innovation
At our core, we thrive on innovation. We are passionate about pushing boundaries, discovering new possibilities, and constantly evolving to meet the ever-changing needs of our customers.

We believe that through innovation, we can make a real difference in people's lives. From groundbreaking research to cutting-edge technology, we strive to develop products that revolutionise the industry and provide unique formulas that enhance well-being.

Transparency
We believe in building honest and open relationships with our customers. That's why we are dedicated to providing complete transparency in everything we do.

We believe that you have the right to know what goes into our products, how they are made, and the scientific research behind them. From ingredient sourcing to manufacturing processes, we are committed to sharing information that empowers you to make informed decisions about your health. With us, you can trust that transparency is not just a buzzword but an unwavering commitment to earning and maintaining your trust.

Sustainability
We believe in creating products that not only improve your well-being but also minimise our impact on the environment.

From responsibly sourcing our ingredients to implementing eco-friendly packaging solutions, we strive to reduce our carbon footprint and promote a more sustainable future.

Visit Website

Email:

hello@wearefeel.com

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Sehr schnelle Lieferung. Habe das Omega 3 getestet und bin rundum zufrieden. Vegane Power mit guten Inhaltsstoffen. Das ist mir wichtig. Ein tolles Produkt welches meine Augen bei der täglichen Arbeit vor dem PC unterstützt und ebenfalls positive Auswirkungen auf meine Haut hat. Bin mit meiner Bestellung sehr zufrieden und freue mich schon, wenn sich das Sortiment erweitern wird.”

Helpful Report

Posted 2 years ago

Hi Dijana, Danke für deine Bewertung. Es freut uns zu hören dass du mit dem Produkt so zufrieden bist. LG, Das Feel-Team

Posted 2 years ago

“Sehr schnelle Lieferung. Produkt ist super verträglich und man kann schon schnell eine Verbesserung des eigenen Wohlbefindens feststellen. Ich werde auch weiterhin Produkte bestellen.”

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Posted 2 years ago

Hallo, das freut uns sehr zu hören! Danke für deine Bewertung. LG, Das Feel-Team

Posted 2 years ago

“Bestell- und Liefervorgang waren super schnell und reibungslos. Die Feel Produkte versorgen mich mit allen relevanten Vitaminen und Ergänzungen zur Stärkung meines geschwächten Immunsystems. Das Abo ist perfekt, sodass ich konsequent dranbleibe.”

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Posted 2 years ago

Das freut uns sehr zu hören! Wir wünschen dir weiterhin viel Freude mit unseren Produkten. LG, Das Feel-Team

Posted 2 years ago

“great pills”

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Posted 2 years ago

Hello thank you so much for the kind words and the great review.

Posted 2 years ago

“Ich liebe dass alle Produkte natürliche Zutaten haben und auch sehr nachhaltig sind.”

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Posted 2 years ago

Danke für die 5 Sterne! :)

Posted 2 years ago

“I’ve ordered Feel vegan collagen. I forced myself to take it two times and now it is standing in my cupboard. Flavour is absolutely disgusting and artificial, the pack size is misleading as it looks large, but is half full.”

Helpful Report

Posted 2 years ago

Hey there, thank you for the review. We're sorry to hear that you were not enjoying the taste of pro collagen. We can understand the concern here, but each tub holds enough product for one month's supply of collagen.

Posted 2 years ago

“I have tried cancelling my subscription so many times but it literally makes it impossible to do online. I’ve nothing against the product but I have health issues and not recommended to take these on top of my other supplements. I just want to be able to cancel without calling or answering 100 questions.”

Helpful Report

Posted 2 years ago

Hey Claire. Thanks for taking the time to leave a review. We are sorry you feel this way. As a company, we try to make the cancellation process as easy as possible, whilst also getting feedback from our customers as we are a relatively new company. One of the team has cancelled your subscription for you. If you do need any help please contact our customer service team.

Posted 2 years ago

“see collagen review below”

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Posted 2 years ago

Hi there, thanks for the 5 stars!

Posted 2 years ago

“I love the product and the customer service is excellent too! I have already recommended this to my friends and family.”

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Posted 2 years ago

Hello! Thank you so much for your great feedback. We always work hard to keep our customers updated and are so happy to hear that you are satisfied with our service as well as our products.

Posted 2 years ago

“I love that I can order my vitamins by subscription as it really helps me stick to the routine. You can also edit the delivery if you need to which is really handy. The website it very easy to use.”

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Posted 2 years ago

Hi there! Thank you so much for taking the time to tell us about your experience. We want all our customers to enjoy using our products, so it is wonderful for the team to read these comments.

Posted 2 years ago

“Fantastic product. I could see results from using this after only a short amount of time. I'll continue using this because it seems to work better than other collagens that I've tried, especially for my skin.”

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Posted 2 years ago

Hey there. Thanks for taking the time to leave a review. We are delighted to hear you are seeing the benefits of our Feel Vegan Pro Collagen and we can't wait to hear how you get on in a couple of months time.

Posted 2 years ago

“I've been a customer of Feel for just under a year. I love the ethos of the company and that the supplements appear to have such clean, high-quality ingredients. I can't say I saw any benefits but I like the idea that they are doing my body some good. I'm trying to cancel my subscription today because I'm so fed up with customer service. I say 'trying' because I can't actually cancel it online, the website won't let me. This has been my experience from the get-go, everything is complicated and unusable and customer un-friendly. There are statements like "double points" and "permanent discounts" when you get to a high tier (being a regular subscriber) but these rewards don't actually exist. Points are not given even when you've 'completed the task'. Nice idea with all of the incentives but they're just not working and have left this (loyal!) customer frustrated. I've had numerous deliveries arrive with supplement packs missing, and over and over again I had an uneven amount of tablets in the pack, which means there's the wrong amount of tablets in there. I didn't trust that they were giving me the right amount of tablets but I didn't have the energy to count them every time. 90% of my emails to customer services are ignored and I have spent so much time trying to get simple answers from them. I've had enough!”

Helpful Report

Posted 2 years ago

Hi Katy. Thank you for taking the time to leave a review. We are so sorry to hear you feel this way. Our customer service team are available Monday to Friday from 9am-6pm and are always on hand to help with any queries our customers experience. Our loyalty point system has been created so customers can claim free gifts and discounts off products once they reach a certain number of points. If you require any further assistance with this or details on how to use the system, please do get in touch with us by emailing 'hello@wearefeel.com' or give us a call on 03330504000. Once again, we are sorry to hear you feel this way and one of our team will be in touch to make sure all these queries have been resolved.

Posted 2 years ago

“Good service”

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Posted 2 years ago

Hey Melanie, thank you so much for the review! We're glad that the service has been great!

Posted 2 years ago

“Didn’t receive my first parcel but not an issue these guys have sorted it and sent me a new order so obviously I haven’t tried the products yet but great customer service so far 10/10”

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Posted 2 years ago

Hey Amanda, thank you for taking the team to leave a review- we're so glad that our team have been so helpful!

Posted 2 years ago

“Sick of having to keep cancelling my delivery as I want to cancel and have wanted to for months but can't without booking a phonecall then the phonecall doesn't happen 😡”

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Posted 2 years ago

Hi Kim, thanks for taking the time to leave a review and we're so sorry about the above. I have cancelled your subscription now for you so please do not worry about getting charged again.

Posted 2 years ago

“Excellent customer service A*”

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Posted 2 years ago

Hey Zoe! Thank you so much for the review! We're so glad that our team was on hand to help right away!

Posted 2 years ago

“This is truly a wonderful product, since I have been using it for 3 months I see great improvement of my nails which are stronger, hair grows a lot better and skin feels so much better I certainly would recommend this to everyone I am a very happy customer.”

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Posted 2 years ago

Hey Julie! Thank you so much for this lovely comment! We're really pleased to hear you're feeling the benefits.

Posted 2 years ago

“Love everything about Feel. The products work miracles and I am genuinely feeling much younger, less bloated and have lots of energy. The customer service is second to none. Nothing is too much trouble.”

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Posted 2 years ago

Hey Deborah. What a lovely review. Thank you so much for telling us about your experience with us. We are delighted to have you as our customer!

Posted 2 years ago

“I’ve been taking the multivitamins and the beauty tablets daily for nearly 90 days now, and I am really pleased with the texture of my skin - not just on my face, all over body. My hair feels shinier and stronger, and if I wear my hair up in a ponytail, I am noticing lots of new baby hairs growing in at my temples. I’m very impressed. The protein bars are delicious also. Great loyalty scheme too.”

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Posted 2 years ago

Hi Amy! What a lovely review, thank you so much for your kind words. We appreciate you taking the time out to share your experience with us and are so happy to hear you are receiving the benefits of our supplements.

Posted 2 years ago

“Hi, I purchased some products but returned them and I had to pay for postage. I was told that to send receipt and I would be refunded the postage. I was to send a copy of the receipt and would be refunded. I chased them but they ignored me. So I won’t be using them again!!! Noozet Aslam”

Helpful Report

Posted 2 years ago

Hi Noozet. Thanks for taking the time to leave a review. We are so sorry to hear this. It is never our intention to ignore a customer. One of our customer care team are currently investigating this further and will be in contact right away.

Posted 2 years ago

Feel is rated 4.4 based on 1,551 reviews